FMN rent-a-carReviews 

605
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Easy booking process,good customer service,friendly staff.The pick up and drop off process quick and easy.We’ve rent from this company few times and is our first choice when we visit our family in Rom... See more

Rated 5 out of 5 stars

The service was great,everything went smoothly with no incidents. Wery happy about their service. I will recommend to my friends, and I will use them again. No hidden charges.

Rated 5 out of 5 stars

Reliable and not expensive car renting just in front of Otopeni airport terminal and side by side whit other major renting. The staff is serius and frendly, always in contact via chat. No surprise o... See more

Company replied

Rated 5 out of 5 stars

Great experience! They also gave us a free upgrade: we have selected a Dacia Logan and they gave us (without more money) a Dacia MCV. Everything was fine and the guy with wich we were in contact was... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

FMN Rent a Car – Otopeni Airport FMN Rent a Car is a trusted car rental company at Bucharest Otopeni Airport, offering 24/7 pick-up and return, transparent pricing, and a modern fleet of well-maintained vehicles. We focus on a simple and stress-free rental experience, with no hidden fees, clear rental conditions, and professional English-speaking staff. Whether you are visiting Romania for business or leisure, we provide reliable mobility from the moment you land. Why choose FMN Rent a Car? ✔️ 24/7 service at Otopeni Airport ✔️ No hidden fees or last-minute charges ✔️ Modern, clean, and regularly serviced vehicles ✔️ Fast pick-up and return process ✔️ Flexible rental options (short & long term) ✔️ Highly rated by international travelers Our pick-up process is quick and efficient, allowing you to start your journey without delays. We are especially appreciated for our transparency, fair policies, and friendly support. 📍 Location: Otopeni Airport – Bucharest ✈️ Ideal for airport arrivals and departures 🕒 Available 24 hours a day, 7 days a week Choose FMN Rent a Car for a safe, reliable, and top-rated car rental experience in Bucharest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

605 reviews

5-star
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1-star

No history of asking for reviews

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4.9

All reviews

(605)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

When I returned the car rental they…

When I returned the car rental they said 50 euros for the car deposit was going to be returned to me. 3 weeks later the deposit hasn’t been returned. Very unhappy about this.

September 22, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Adriana,

My colleague released the deposit for the fuel in the moment you return the car. You have the receipt from our POS.
Please ask your bank why they did not released the deposit !

Thank you and we look forward to you next time,
The FMNrent team

Rated 5 out of 5 stars

Great Service

Quick pick up and drop off. Excellent service. Great car. Thank you, FMN!

September 22, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Cristian,

We sincerely appreciate your beautiful words and the confidence you have invested in our services. Your opinion is very important to us and we assure you of our full consideration.

Thank you and we look forward to you next time,
The FMNrent team

Rated 5 out of 5 stars

Excellent

Excellent service.
Awesome cars.
Just give it a try.

September 19, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Hi,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Pleasent experience.Excellent service.

Pleasent experience.Excellent service.
10/10 will use fmn rent services again.

September 17, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Ionut,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Reliable

Everything went fine . Recomended

September 16, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Hi,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Very good car rental company. Recommended.

All employees were very helpful when we picked up the car, as well as when we returned it.
The car was in great shape, almost new.
There were no hidden fees, with one exception: I was charged for a car wash when we returned the car. Wasn’t much, just shy of 4 dollars (44 RON), but I wasn’t made aware of it upfront.
Other than this, everything was great.
I would recommend this rental company.

September 15, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Nicolae,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Good value for money

Quick and friendly service, smooth pickup and drop-off
WiFi device was very helpful!
The navigation system was useless.
The car was a bit basic but served as well; we got what we paid for

September 10, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Yoel,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Everything ok.

September 10, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Hi,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

I do recommend

Pleasant, professional staff, fast renting and return, prices equal to shown at website (no hidden costs), good car

September 9, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Hi,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Very good experience

Good and new cars, very nice guys, I had exactly what I have reserved, for 1 month, with travel abroad, no surprise.
Very good experience.

September 5, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Octavian,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

I rented Ford Focus Wagon auto

I rented Ford Focus Wagon auto, it was a perfect car for us. People from FMN rent-a-car were very nice as well. I will continue to rent a car from FMN.

September 4, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Hi,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Second time and it was great again

September 4, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Rob,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Really friendly and professional.

September 4, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Adrian,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Good car rental company

Highly recommend.

September 3, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Florin,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

A rental with satisfaction !

Punctuality, seriousness, professionalism. The rented car worked without mistake. I recommend this company fmnrent.ro for rent.

September 1, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Antonel,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 3 out of 5 stars

Dinosaur car...

We rented for a few days a car from Bucharest. We emailed them before if it was possible to pick us up to drive to their office from our hotel which was very close to the airport. Instead they brought the car to our hotel but charged us 15 euro for it. On top they also charged another 15 euro even though we brought it back to their office and told them we would. Never been refunded the money even though they said they would. Our car was the oldest rental car I have ever rented... It had almsot 160.000km!!! It was the best price but you get a Dinosaur car that burns so much more fuel! Will not use them again and gladly pay little more next time. I dont get how they get these good reviews seems like a scam. .. Such an old car with so many km no one can give 5 star to that! After posting this review I was contacted by FMN rent, they have refunded the overcharged amount. As explanation for our very old car they advised us that the car reserved for us had an accident the day before and this was the only available solution. Thumbs up for contacting us afterwards again!

August 30, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Jordi,

We truly regret that you feel this way and we are sorry that you had such an experience with our company. Unfortunately, accidents happen all the time and replacement car provided by garage repair is not always the most suitable one. We try to fix each situation as good as we can.

We really appreciate your feedback and we thank you for that!
Hope to see you again,
All the best,
FMN Team


Rated 5 out of 5 stars

Great customer service

Great customer service, 5 stars

August 30, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Kyle,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Very Professional

Very Professional, no surprise.
Thank you FMN

August 29, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Arthur,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 4 out of 5 stars

Positive. Recommend it.

I don't classify as a five-star experience because of the absence of the rented stroller ( obviously, was not charged). Fortunately, my daughter was able to "survive" without it, otherwise that could be a problem... They should noticed that previously.
Additionally, the 9€ tax for cleaning was not clearly mentioned in "Terms and conditions".
Anyway, positive experience, everything was very clear. No hidden taxes. Recommend it.

August 28, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Ric,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

Rated 5 out of 5 stars

Great service

August 28, 2019
Unprompted review
FMN rent-a-car logo

Reply from FMN rent-a-car

Dear Nicolai,

Thank you so much for your kind words! We are excited that you have enjoyed your FMNrent experience!
We can't wait to welcome you again!

Kind Regards,
The FMNrent Team

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