What a fantastic breakers, it was like going to another of special ford parts with great people who take care of me with fantastic prices. I bought 3 eco boost engines and 2 diesel ones all running pe... See more
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Bought a few ecosboosts and random parts from these guys, always been polite and extrememly professional (even offered me some chicken george 🤣) cant complain only severely positive thats why they ha... See more
This is not a legitimate business this is a FRAUD SITE.. TOOK MY MONEY NEVER RECEIVED ITEMS. THE ADDRESS LISTED IS NOT THEIRS..DO NOT I REPEAT DO NOT BUY..
Company replied
I went to these guys for a few wheel nuts for my ford cmax,sunny was so helpful that he gave them to me for free plus put them on my car for me.good customer service lots of parts available genuine.
Company details
Written by the company
FORD SPARE PARTS LTD FSP Limited is one of the UK's largest independent specialist Ford breakers, Ford Motor Vehicle Dismantlers & Recyclers. We are suppliers to the public and motor trade of Genuine Ford used parts, breaker spares. Established in 2015. We can provide a next day courier delivery service on all parts which are on the shelf. Parts which need to be removed have a 48 hour turnaround time. We pride ourselves on our customer service and try to resolve any and all issues of customers should they arrive.
Contact info
Unit 16, Station Approach, Hitchin, SG4 9UW, SG4 9UW, Hitchin, United Kingdom
- 01462832834
- saraj@fordspareparts.co.uk
- www.fordspareparts.co.uk
4.2
Great
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really impressed with these guys great…really impressed
Really impressed with these guys great service couldn’t couldn’t be more helpful and got the part we wanted which was the main thing would highly recommend the people. Thanks a lot, mate. Thank you.
June 20, 2024
Unprompted review
Dealing for alloys
Sunny gave me a good deal four alloys with tyres polite and helpful
June 20, 2024
Unprompted review
Speedy delivery of engine
Speedy delivery of engine , very helpful, will definitely recommend ⭐️⭐️⭐️⭐️⭐️
April 1, 2024
Unprompted review
Caution is advised; they are dangerous.
Obtaining a refund proved to be very difficult. We purchased a gearbox for £1400, and initially, they refused to issue a refund. After a lengthy and complicated discussion, they only refunded part of the amount. We are pursuing legal action to recover our funds, as the return period coincided with the refunding time. Caution is advised; they are scammers.
February 9, 2024
Unprompted review
Reply from Ford Spare Parts Ltd
We are very disappointed with the review and more so with Trustpilot who are allowing reviews of rasict nature to be allowed, the gentleman has now changed his review which earlier was mocking the team stating they had different accents so must be scammers.
the customer was given a refund in January 2024, he has now decided to complain after a whole 7 months. the issue was not down to us rather his mechanics, the gearbox returned was sold on and works perfectly fine with the other customer. sadly people like accept and agree to matters at the time and then lie about things after. His own business has many negative reviews due to how many customers they have messed around. We can only apologise for something which is our mistake. Our other reviews speak for themselves! we wish the customer the best of luck as always.
Very friendly and helpful will use…
Very friendly and helpful will use again and recommend thank you for your help
June 4, 2024
Unprompted review
Great company had all ford parts I…
Great company had all ford parts I need. They have all ford parts in stock
February 7, 2024
Unprompted review
Picked up egr cooler quick and easy…
Picked up egr cooler quick and easy service very recommend
February 7, 2024
Unprompted review
Great company have all my parts I…
Great company have all my parts I needed. Will use again
February 6, 2024
Unprompted review
very good and help full got good…
very good and help full got good knowledge on ford
January 18, 2024
Unprompted review
Reply from Ford Spare Parts Ltd
Thank you for your kind words!
AVOID - awful customer service and parts NOT checked like their listing states
AVOID - Broke down on holiday and needed a new fuel pump for the car - rung to check that the second hand one they were selling for £230 was working and had all the connections attached which they assured us was and did. Charged us £30 for next day delivery and when it arrived all the connections had been chopped off and the part didn't work! Ended up sending it back at my cost and had to wait for around a month and make several phone calls to them to finally get refunded. Shocking customer service! Finally ended up get a new part from Rock Auto in America for less than half the price even with the postage which arrived in less than a week.
August 14, 2022
Unprompted review
Absolutely immaculate service
Absolutely immaculate service. I ordered 1 day delivered the next.
Mistakenly order the wrong part so returned it and got a full refund the next day.
Would highly recommend them for parts and customer service.
December 16, 2020
Unprompted review
Pure and utter useless ordered a…
Pure and utter useless ordered a driveshaft of them and asked/told them it’s a mk5 mondeo NOT MK4 still sent a mk4 one had to send back at my cost and they would not refund the full amount even when it’s their cock up. AVOID AT ALL COSTS CUSTOMER SERVICE POOR
August 27, 2020
Unprompted review
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