Forest Whole Foods Reviews 

745
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of clean organic products, noting that prices remain very stable and reasonable. Consumer feedback highlights that shopping on their website is very simple, while orders arrive quickly and are securely packaged. Many buyers are particularly happy to find hard-to-obtain whole foods and European-grown ingredients supplied in sustainable packaging. However, some reviewers noted occasional delivery delays, tracking difficulties, or instances where specific items were forgotten from their orders. A few other people also felt that certain items fell short of expectations regarding quality or value compared to standard options.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a wide selection of organic whole foods with... See more

Quality

Users describe positive interactions with quality, consistently praising the high standards and great taste... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast, prompt, and efficient... See more

Order

People report positive experiences with order, highlighting the user-friendly website and straightforward... See more

Price

Consumers find price to be positive, regularly highlighting reasonable costs and great value for organic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been buying here from a while now. Products are always top quality and great selection meaning I can get my whole dietary plan ingredients all in one place. Nice to have affordable stable prices that... See more

Rated 5 out of 5 stars

Great to find a no nonsense company selling top quality organic wholefoods for a reasonable price. My first order was processed and dispatched promptly and all arrived well packaged. I will certainly... See more

Rated 5 out of 5 stars

They offer lovely, organic products, with some interesting items such as white and black mulberries. I love the extensive write-up on each product. The list of ingredients in each item is very clear a... See more

Rated 5 out of 5 stars

There's always such an excellent choice of products on the Forest Whole Foods website! We have our staple 'go too' items, and enjoy looking for new additions. Having a range of size options for most... See more


Company details

  1. Organic Food Store

Written by the company

Our mission is to make organic and natural whole food more accessible and affordable so all people can build themselves and their families with honest, healthy food. We want to make a natural life accessible so that more people are eating real food and cooking from scratch. Here at Forest Whole Foods we do our very best to keep our costs low and our quality high. This is so we can provide a service to people who want to feed themselves and their families with honest, healthy foods that don’t cost the earth. We know our customers care about organic food standards as much as we do so our products are sourced from suppliers who share our passion for quality foods. We jump through every hoop to make sure all our foods are packaged freshly and hygienically with codes that can be traced right back to the farm they were grown on. We source the highest quality products from the most ethical and quality oriented suppliers from around the world. Forest Whole Foods are Soil Association and SALSA certified. We have a 5 star food hygiene certificate from the FSA and we work closely with trading standards so you know exactly what you are getting when you shop with us. Our mission is to help people build themselves and the next generation with delicious meals that are made from scratch, with love. Feel free to browse our blog for ideas on how to use some of our foods in recipes we hope you will enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

745 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(745)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I've been buying from that company for…

I've been buying from that company for quite some time now, different types of herbs,spices, flour,nuts etc, some of ingredients I wouldn't even know when or how to use it in cooking, because never heard about them before, good quality stuff, securely packed and quick enough dispatch,but one thing is unfortunately missing on their web, payment option with Klarna, which for some is very useful, that's all folks.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Maqui Berry Powder

Ordered the Maqui Berry Powder having read it is good for eye health, improving tear production for dry eyes. Easy to order, delivery within a few days. Was initially cautious about how much to use as I’d read it can upset the digestive system so started with a quarter teaspoon. No ill effects so gradually increased to a whole teaspoon a few days later and still perfectly fine. The taste is pleasantly fruity and I sometimes mix it with an apple fibre blend which works very well. It could be mixed in with anything really, or nice on its own. Whether it improves my eye health has yet to be seen.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Shopping at Forest left a surprisingly bad taste in my mouth;Contrary to other peoples experience…

Contrary to other peoples experience with this company, I bought 2 1/2 kilos of sunflower seeds which tasted rancid; their response was basically 'tough; if you don't like our seeds, better get the somewhere else'; needless to say I won't buy anything from Forest Wholefoods again;

August 14, 2025
Unprompted review
Forest Whole Foods logo

Reply from Forest Whole Foods

Hi there Barry, thank you for your review and we are sorry that you have found our organic sunflower seeds too crunchy. We looked into our extensive testing and specification for this product and nothing unusual has been found with this product. The organic sunflower seeds are typically firm to the bite. We are sorry that these were not to your taste. Kind regards,

Rated 4 out of 5 stars

We’ve Trustworthy products always enjoyed

We’ve always enjoyed Forest Whole Foods, long before they were in Christchurch.
Reliable Prompt and accessible
Mines never a large order and sometimes only two a year, but I’m still treated respectfully… thank you to the whole team… sonya

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

I love forest Whole Foods

I love forest Whole Foods. Their organic range of products are such good quality and not expensive. The range is great. The staff are helpful. All deliveries are well packaged, they give good updates and delivery is very quick. That is why I keep coming back! Thank you FWF 🙏🧡

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

It was all clogged up as if damp

It was all clogged up as if damp. The first time I used it a big lump of it came out onto my porridge. Very disappointed.
Sandy

July 28, 2025
Unprompted review
Forest Whole Foods logo

Reply from Forest Whole Foods

Hi there Sandy, Thank you for your message and we are sorry to hear that a product in your order was not as you hoped. We have checked and cannot spot a message from you, there is no order details with this review and you have not mentioned which product this was, and so we are not sure which product you are referring to. Please do contact our customer services team with any concerns regarding your order so that we can look into this for you. Kind regards

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