Forever Florist Philippines Reviews 

I ordered flowers two days in advance, they never delivered the day I requested. There is no phone number to contact or complain, only the chat window. And I don't know why they have this because they are of ZERO assistance and they cant do anything...They didn't even have the decency to let me know they can't deliver, or phone my wife to apologise or inform her of what the status is. It was her birthday and they made me look like I forgotten her birthday. Eventually it arrived the next day, and to top the disappointment, the vase was broken....unbelievable! I invite the owner to contact me. Order number 220486.

Update:

The Company investigated the matter and about two weeks later replaced the broken vase and they also send my wife a chocolate with card apologising for the bad experience. This shows that the company is committed to customer satisfaction. Thanks.

I ordered the flower, 1 week before the set day of delivery to make sure they have plenty of time to prepare but still didnt received any confirmation the whole afternoon 'til night. I contacted the customer service to verify the delivery status and the reason is they are waiting for the delivery dept. I'm not happy for the service and not reliable enough as I spent a lot of money for a suppose to be a birthday surprise for today.

I ordered some flowers for delivery just out of Cebu - the day before and well inside cut off time. About an hour after I had ordered and paid for them I received and email saying they couldn't deliver the next day - this notice came well before the cut off time. I was confused and annoyed so I emailed a complaint (there is no phone number published)
They then went out of there way to get the delivery done and succeeded - flowers arrived 5.00pm the day after I ordered - as promised.
I think guaranteed delivery the next day is not to be relied on - even though these people went to great effort and succeeded. This was a birthday gift and next time I'll order two days ahead of time.
The effort they went to to comply with my expectations was excellent - they went out of their way to get a difficult delivery done on time and succeeded. I have no hesitation recommending them but if you can place your order a day early.
They all advertise guaranteed delivery anywhere in the Philippines - next day - but that's a big ask.
Well done Forever Florist.

I have been using Forever Florist Philippines for all our family birthday, anniversaries, and Christmas gifts since 2005. Our family have only ever experienced the highest quality flowers and gift arrangements. Also their customer service and support is excellent too. We only ever had one delay (we have sent over 20 orders) which was when a Typhoon hit and caused a 1 day delay to our order but they were prompt in warning us of the delay and were very apologetic even though it wasn't their fault.

I very much recommend this company for sending flowers and gifts in the Philippines.

Like Chris, sadly there are no zero stars. They offer products they not able to deliver. They did not make it to deliver in time (birthday). look for a serious company

Hello.

It's been two times I use the services of this company, ForEverFlorist-Philippines, while been I in France to send flowers in Philippines.

The first time I had a problem cause I sent my order just a little bit too late but they refunded me with no delay. The second time it was VERY important to me the flowers been delivered the day I asked and they did perfectly and all was fine.

An other thing: they have always answered my mail very shortly and felt a very determination to serve at their best their customers.

I am happy to promote them here.

Didier.

I have used many different companies for sending flowers to my wife in the Philippines with varying degrees of success. I must say that I have been very impressed with both the quality of flowers but also the customer service and after sales follow up from Forever Florist Philippines. The flowers received we simply stunning and they responded to all my pre sales queries promptly and let me know once my order had arrived.

I strongly recommend Forever Florist Philippines for anyone who needs a trustworthy company to handle their flower delivery in the Philippines.

Dave

Failed to deliver Valentines flowers and gift on the 14th even though the order was placed on the 11th. When I queried at 5pm local time they assured me the order was out for delivery and deliveries would continue until 10pm due to extreme load of deliveries - durrrr what do they expect on Valentines day!! Take on some extra delivery drivers or restrict the amount of orders they accept to what they are actually able to deliver would seem to be sensible... Still no delivery made by midnight on the 14th.
A Valentines gift that doesn't get delivered on Valentines day is hardly a Valentines gift worth paying a premium price for!
A further email to there alleged 24 response customer service team resulted in an auto reply saying they are closed until 9am.... So not only are they incompetent in making deliveries on the requested date but also make false claims on their website..
Now waiting to see what sort of state the flowers are in, when and if they eventually get delivered on the 15th after being driven around in a baking hot van for a day and a half! Avoid this company at all costs! The only thing they are efficient at is processing your credit card payment!!

Update - Valentines Day Order was finally delivered at about 6pm local time on the 17th February... However it was not complete and missing an extra item that I had selected and paid for!!

This Company is a completely incompetent - do not risk disappointment on special days by trusting these people to deliver what they say - or even deliver anything at all - except disappointment and empty promises. Thank You Forever Florist for ruining a special day.