Forever Florist Thailand Reviews 

656
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt, highly reliable delivery service and the stunning, fresh condition of the beautiful flowers received for birthdays and special occasions. People also deeply appreciate the exceptionally helpful customer support team and the intuitive website that make placing international orders completely seamless and completely stress-free. However, some people mentioned experiencing occasional issues with order fulfillment, such as unexpected delivery schedule changes or receiving alternative item substitutions instead of their original choice. A few reviewers were dissatisfied when specific products required unexpected advance notice or when customer care communication fell short of their personal expectations.

What people talk about most

Delivery service

Consumers find delivery service to be professional, fast, and reliable. Reviewers frequently highlight that... See more

Product

Users describe positive interactions with product, consistently highlighting outstanding quality and fresh... See more

Service

Customers consistently note positive experiences with service, highlighting fast, reliable, and professional... See more

Order

Customers report a high level of satisfaction and delight with their order experience. Reviewers note that... See more

Customer service

People report positive experiences with customer service, noting great communication and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from ordering to confirmation email of order right though to delivery and follow up email. My partner was delighted with the flowers, wrapping and service. Will definitely... See more

Company replied

Rated 5 out of 5 stars

The company were brilliant in every way, from the first order to the delivery and through out the process of the order keep you informed, and always give you professional care and advice.they deserve... See more

Company replied

Rated 5 out of 5 stars

Even without too much notice, the team ensured a beautiful bouquet delivered on-time for a friend’s wedding. The flowers were beautiful, healthy and they even went above and beyond to print off a long... See more

Company replied

Rated 5 out of 5 stars

My flowers were delivered to my wife in a neighboring town. They are beautiful and made her Valentine’s Day very special. I am 7400 miles away, I am so pleased with the entire experience of ordering... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market

Written by the company

Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(656)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If I could give more stars I would

If I could give more stars I would. I placed the order from Canada to send flowers to a friend who had unexpected surgery in Thailand. My friend had the flowers within 12 hrs of me ordering them and they were more beautiful than the picture I ordered from. My friend loved them and I was sooo happy with the service from beginning to end. They even emailed me to confirm delivery….amazing! Thank you soooo much

March 21, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Doredi Contardo,

Welcome from Canada. We are very pleased to receive your wonderful review and it's our pleasure to serve you. We hope your friend recovers from unexpected surgery very quickly and from all the team we wish you and your friend the very best.

Thank you again.
Nittaya

Rated 5 out of 5 stars

Thank you very much for the delivery

Thank you very much for the delivery, thank you thank you thank you!
You wrote my message with hand! awesome!

She is very touched by the gift, I am very happy 🥰

Please thanks your team for me 😘

I send you lots of love
See you next time for the next gift 🎁🥰🥰🥰

Daniel

March 22, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Maviet,

Thank you for leaving us such a kind review. I have certainly shared this review with all of our team and we are very grateful for you taking the time to leave this on Trustpilot.

We look forward to serving you again for your next gift.

Thank You and Best Wishes
Nittaya

Rated 5 out of 5 stars

Beautiful arrangement

Beautiful arrangement, excellent service and communication from beginning to delivery. Will definitely use again and my wife was thrilled with it all which matters most. Thanks!

March 19, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Zev Beck,

Thank you for taking the time to share your experience here on Trustpilot.

We are delighted to hear your wife was thrilled with your order and we look forward to serving you again in the near future.

Best wishes
Nittaya

Rated 5 out of 5 stars

Simply loved it!

Simply loved it! Prompt response from order to delivery time. My colleague loved the flowers & gift-just GREAT!

March 15, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Kelly,

Thank you for leaving this wonderful review. We are delighted to hear your colleague loved the flowers and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Order taking & Exceution

The order was executed very well. In fact some items were duplicated while ordering. I got a prompt mail pointing to this which was rectified.
Well done!!

March 15, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Rashmi,

Thank you for taking the time to write this review. It was a pleasure to serve you.

We hope to see you again for another order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Best flowers

We have a friend that lives in thailand. Since we live in different countries, it is difficult to find a gift to be delivered to our friend. Forever florist made it so easy for us and was able to send a very beautiful bouquet of flowers to our friend. Thank you for making her day

March 2, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear CG,

We are delighted to hear we have made your friends day and it's our pleasure to have made it easy for you to send a gift here in Thailand.

Thank you for taking the time to share your feedback and we hope to serve you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Love your service and friendliness.

I was very pleased with the arrangement and so was the recipient!
Thank you for helping me make my girlfriend day so perfect. Love your service and friendliness. I would highly recommend Forever Florist, you guys are the best at your profession.
Thank you

March 1, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Sam,

Thank you so much for taking the time to leave a review. We are all happy to see your feedback and are pleased to hear you and your recipient are happy with the arrangement, service and "friendliness". It is always our pleasure.

We look forward to serving you again next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

My fiance was extremely satisfied with…

My fiance was extremely satisfied with the flowers and they were worth every penny. She was very happy.

February 25, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Customer,

Thank you for writing this kind review. We are very pleased you and your fiance were extremely satisfied with the flower and service.

We look forward to serving you again next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

5 star service

5 star service, very happy with the speed and updates of delivery, will definitely use again!

February 24, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Wilkinson,

Thank you for taking the time to leave this review. We are pleased to hear you were happy with our service and we certainly look forward to serving you again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Excellent service

Very good service and good and fast communicate with email.
The flowers are very beautiful!

February 17, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Natascha van de Rijt,

We are pleased to hear you have been happy with our service and flowers. Thank you for taking the time to share your experience here, we appreciate it very much and we hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

Fantastic products & Fast Delivery

Fantastic products. Fast delivery. Customer service is amazing. Placed order from Australia afternoon before valentine day and order arrived on valentines day to Tak province. Very satisfied customer & happy wife. Highly recommend for Thailand flower delivery.

February 13, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Bourke,

Welcome from Australia. We are very pleased to receive this wonderful review and it's been our pleasure to serve you, particularly on the very important Valentines Day occasion.

We hope to see you for another order again soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

As usual a perfect service

As usual a perfect service, I would recommend this company to anyone.

A very reliable service.

February 14, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Dodd,

Thank you for trusting every year with your Valentines Day order. We know how important it is to our valued customers and we appreciate you sharing your experience here.

We hope to see you again for another order soon.

With best wishes from all the team here at Forever Florist Thailand

Nittaya

Rated 5 out of 5 stars

The Forever Florist you're the best …

The Forever Florist you're the best company !!Thank you to make my Valentines day so special !!

February 14, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear K Sasithorn,

Thank you for writing this very kind review of our company. We are pleased we could make your Valentine's special. It always makes us happy to hear feedback, particularly on such an important occasion.

We hope to see you for another order soon.

Best wishes
Nittaya

Rated 5 out of 5 stars

They can be trusted to get your order there

Ordered some flowers for Valentine's Day from Australia. First time doing this, and a bit worried it would get there. But not only did they get there but she was so so happy. Thank you so much, and will be ordering from you guys from now on. Awesome A+++

February 13, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Mr Mayne,

Welcome from Australia and thank you for your kindness in leaving us a review. We are delighted to hear that you and your recipient were very happy on this very important occasion.

Thank you for the 5 stars and the A+++

We look forward to serving you next time.

Best wishes
Nittaya

Rated 5 out of 5 stars

I ordered flowers the day before…

I ordered flowers the day before Valentines and was extremely happy with the product sent. My partner was in tears she was so happy. The whole process was easy and a great experience. Would definitely recommend this company. Thanks

February 13, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Julian,

Thank you for taking the time to write this wonderful review. We are delighted to hear you and your recipient have been so happy with our flowers and service on this important occasion. It makes all of our team SMILE to see this feedback.

We hope to see you again for another order soon.

Happy Valentine's

Best wishes
Nittaya

Rated 5 out of 5 stars

Stunning fresh flowers!

I ordered these flowers the day before Valentines day from England to my girlfriend in Thailand….and wow i’m very impressed! They arrived extremely fresh, early in the morning straight to her workplace not only was she impressed, but so were her colleagues at how beautiful the arrangement was. I would definitely recommend them and their customer service was 5 stars. Will 100% be ordering from them in the near future.

February 14, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Aleisha,

Thank you for taking the time to leave this wonderful review. I have shared it with all the team here at Forever Florist Thailand. We are delighted to hear you and your girlfriend were impressed with the beautiful flower arrangement. It has been our pleasure to serve you on such an important occasion and we hope to see you again for another order soon.

Happy Valentines.

Best wishes
Nittaya

Rated 5 out of 5 stars

Great service from the company

Great service from the company ! They answer quickly to email and they did the delivery in time although it was far and on valentine's day.

February 14, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Yossi,

Thank you for this kind review. We are pleased to hear you have been happy with our service and we hope next time we can improve further to receive a 5 star review :)

Happy Valentines Day

Best wishes
Nittaya

Rated 5 out of 5 stars

You make my girlfriend so happy the …

You make my girlfriend so happy the flowers deliver very early !!excellent thank you guys 😊

February 13, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Frong,

Thank you for taking the time to share your experience here. We are pleased we could make you and your girlfriend happy. We look forward to serving you again soon.

Happy Valentines Day

Best wishes
Nittaya

Rated 1 out of 5 stars

** NEVER USING THIS FLORIST AGAIN!!

**** PLEASE READ THIS BEFORE ORDERING ****

I would not recommend this place. Placed a really big order, but did not deliver to her work before she left despite asking for delivery by 1pm. No responses to multiple emails inquiries by the manager. Very disappointed considering the amount of money spent. I will never use this florist again.

Placed an order for 101 roses with an upgrade to deluxe which costs a lot. Did not deliver before the recipient leaves her office at 3:30pm. Sent multiple emails to the manager throughout the morning but did not get a single response until 3:30pm when I demanded a response because the person was leaving. The reply I got was that they guaranteed delivery on the date by 10pm.

I think this business lacks common sense.

1. If a delivery is to a place of business, guaranteed delivery by 10pm makes no damn sense.
2. If regular delivery cannot allow delivery by certain time of day, please provide a special delivery option. I would have gladly paid.
3. Knowing that Valentine’s Day is the busiest day of the year, the place needs to plan accordingly.
4. Having the flowers sitting in a delivery vehicle all day is not going to be good. I’m waiting to see the condition of the roses when they get delivered.
5. Please respond to the damn emails.

I hope this helps all future customers.

February 14, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Kunakorn Harris,

Thank you for taking the time to share your experience and we apologise for the difficulties with delivering your order today.

We checked with the delivery team and have found out that there was difficulty delivering at the address as it is an Embassy with very tight security. The delivery couldn't gain access and there was no person able to sign for the delivery so your order was returned for redelivery, which has caused the delay.

Please contact our customer service team and we will be happy to resolve outstanding issues with you through to full satisfaction.

Best wishes
Nittaya

Rated 5 out of 5 stars

Wonderful company - Flowers and

This is the second time that I have used this company and both times putting the order together for me was a little confusing(I am a male and that might be the problem), but once the order is placed, they deliver promptly!!!!! If they have an issue, they are on top of it communicating with me, so that the flowers can get to the intended person!!!!! Thanks Forever Florist!!!!!!

February 10, 2023
Unprompted review
Forever Florist Thailand logo

Reply from Forever Florist Thailand

Dear Stan,

Thank you for writing this wonderful review about us. It is our pleasure to help you with your order for special occasions. We hope to see you again soon and we all wish you a Happy Valentines Day.

Best wishes
Nittaya

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