ForeverMy.Com Reviews 

208
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The product I ordered is awesome and the recipient absolutely loved it, but I don't believe their "gift wrapping" should be advertised as such. I received a white bag with the ForeverMy logo on it so... See more

Rated 5 out of 5 stars

Order was processed, completed, shipped and received within two weeks! Beautiful necklace for my mother in law for Christmas with each of her children’s name on it. The note was written exactly the w... See more

Rated 5 out of 5 stars

I purchased a personalized heart shape necklace with my kids names and birthstones for Mother’s Day. Payed for all the bells and whistles even special packaging. I ordered it 3 and half weeks before M... See more

Company replied

Rated 5 out of 5 stars

My husband bought me two different styles. One for my birthday that is the infinity necklace with my kid’s names on it and then for Mother’s Day a heart where he put all the family members and their b... See more

Company details

  1. Shopping & Fashion

Written by the company

forevermy.com offers meaningful personalized mothers and family gifts. The kind of gift you can’t go wrong with, a gift she will cherish forever close to her heart. Buy Your Mom a Gift Today!


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4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.6

All reviews

(208)

1 review in the last 12 months

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Rated 1 out of 5 stars

Never received my item

Never received my item. Tracking number not recognized on the French postal service website they refer you to. Sent two emails into the company and they have yet to reply. Will work with my credit card company to reverse the charges. Avoid at all costs this seems like a scam.

May 13, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi David,

I hope you are doing find today.

Upon checking, I can confirm that we are able to receive and respond to your emails. Can you please check your Spam or Junk folders as the filtering system sometimes sends it there?

If you are still unable to receive any email, please respond here with an alternative email address so we can discuss the situation further.

I look forward to hearing from you.

Sincerely,

Ian M.

Rated 4 out of 5 stars

The necklace I ordered for my mom is…

The necklace I ordered for my mom is beautiful and great quality. My only complaint is that I paid extra to make sure it was delivered by Mother's Day. I ordered the necklace on 4/28, I was notified on 5/3 that it had shipped. Not sure what happened but it was not delivered until 5/12 which was very disappointing as it was a gift for my mom for Mother's Day.

May 13, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from this company…

Do not order from this company foreverMy. I order from them on May the second and paid 14.95 express shipping. Yeah right express shipping! Have not received nothing not even a email from this company. I written several. I Get updates from usps but its says out for delivery. Mother's day came and went.
Can you Forevermy.com put a email that I can contact you personally.
Just wanted to update my post. I received my order on the 15th of May. I did not get a email explaining why my order was late or if I would be refunded my express shipping money. Also the way I wanted the names on my gift was not in order. As I had clearly stated. Also I was charged extra money for something I don't know as to why. I'm over it already and will never do business with this company again.

May 13, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Alex,


Thank you for reaching out.

I'm very sorry to hear that you had a negative experience with us. It is our goal to deliver the highest quality of service to all of our customers so I would love to learn a little bit more about what prompted your feedback.

Can you please send me your order id or email address used upon placing the order? Rest assured that I will help you resolve this issue to the fullest.


Kind regards,
Anne

Rated 1 out of 5 stars

ForeverMy oh my oh my....how you failed…

ForeverMy oh my oh my....how you failed as a company.
Just like all the other negative reviews on this site, my wife's necklace never arrived as the company promised. I ordered it May 1, paid $14.95 Express shipping to arrive by May 8-9 (before Mother's Day). ForeverMy emailed that they shipped it out USPS May 7. Tracking showed it would arrive May 11. Still waiting today (May 12) for it to arrive with no delivery date available now.

My paid invoice states: ``Express Shipping - $14.95 Get It Fri, May 8 - 05/09/2020 In Time For Mother’s Day Leave At My Door Delivery.''

Really ForeverMy? Your mothers would be ashamed of you if they knew how many customers (and mother's expecting a ForeverMy gift) you screwed this Mother's Day.

What kind of company are you running? I would have left you a zero stars rating if I could.

Oh, and their offer as a make good (select 1): option 1: 10k gold stud earrings ($49.95 value); option 2 50% off coupon for future purchase; option 3: refund of 10% of purchase. I might consider an option, but I have lost all trust in ForeverMy.

I am sorry that I ever bought anything from ForeverMy. This is forever my worst company that I have ever done business with.

Order Number 990345754

May 12, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Tom,


Thank you so much for your review.

I am sincerely sorry to know that your order for Mother's Day is not yet received. I understand that this situation can be very frustrating and I can assure you that we are working at maximum efforts to track your order and make sure you will receive it as soon as possible.

I can see that a senior agent was handling your concern. I will be taking over your case and send you an email to discuss this further.

Rest assured that I will help you throughout the process of resolving this issue.


Kind regards,
Anne

Rated 1 out of 5 stars

Remember this company

Remember this company
They are taking advantage of us on Mothers Day
No ethics

My complaint is exactly the same as all others promise not delivered
Couldnt even get my name right in the roboreply
Morons!

May 12, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Rita,


Thank you for bringing this to our attention.

I'm very sorry to hear about your negative experience and it's our goal to make sure every customer receives the best possible service.

Therefore, kindly send me your order id or email address used and rest assured that I will look into the details and help you resolve this issue.

Looking forward to hearing from you.


Kind regards,
Anne

Rated 1 out of 5 stars

I like everyone else on this site did…

I like everyone else on this site did not receive the the necklace that was supposed to be from my kids to my wife. Should have seen their faces when i said it wasn't going to arrive by May 8th like forever my promised. I understand things are delayed right now but don't say you can still deliver on time or I would have never ordered. Was hoping at least it would arrive today but it didn't. Can't even track where it is. So disappointed.

May 11, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Bill,


Thank you for reaching out.

I truly understand where the disappointment is coming and I am truly sorry to hear about this.

For me to be able to retrieve and check the transaction details, can you please reply to the personal message that I have sent you with your order id or email address used upon placing the order?

Rest assured that I will help you throughout the process of resolving this.


Kind regards,
Anne

Rated 1 out of 5 stars

Order #990343709

Wow, I wish I read this before my order shame on me for not doing a little more research. I ordered and paid extra to have my item arrive before mothers day. Like everyone else it is now the 5/11/2020 and it still has not arrived. Check order status and it shows that my order is not found. Sent email to company and still no response. Will like my shipping cost refunded if item arrives. If not I will dispute it with my credit card. This is false advertising. Also I am in the US so why has my item not arrived?

Update. After receiving the response from forever my. I have realized that this is a scam. I will be calling my credit card company to cancel any payment. I will also contact the bbb and anyone else i need to, to shut this down. I live in a residential home and if you gave usps an incorrect address then that is on you. Also when I made my purchase it shows that it will be delivered to my door. Usps delivers to my mail box never to my door. On top of that i have no tracking number because forever my never sent me anything. As i stated before my order shows order was not found on the website. This company is located in Israel and Singapore.

Update... I have filed a complaint with the FTC. If you have been scamed by this company go the FTC.gov website and file a complaint. They need this shut down as not not rob others of there hard earned money especially at times like this where people are already going though so much. I will file more complaints through other government links and called my bank to file a complaint.

May 11, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi HVAC,


Thank you so much for your review.

Please know that I'm here to assist and help you with the current situation.

Upon further verification with the tracking information, the courier was trying to deliver your package but unable to do so since they cannot access the delivery location.

I highly suggest you to directly coordinate this matter to USPS using the tracking number assigned to your order so you can directly instruct the courier for them to be able to deliver the package.

I will be sending you an email regarding this issue. Kindly check your junk or spam folder and reply at your earliest convenience.


Kind regards,
Anne

Rated 1 out of 5 stars

I ordered a mother's day gift on April…

I ordered a mother's day gift on April 25th. Paid additional for shipping, guaranteed delivery by May 9th, a day before mother's day. Today, mothers day is May 10th. Its 7pm and I still haven't received the gift. Needless to say I'm extremely disappointed and wouldn't reccomend this company to a friend if they were giving things away and paying you for the order. Thanks for nothing!

May 10, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Kevin,


Thank you so much for reaching out.

I'm sorry to hear that you still haven't received your supposed Mother's Day gift. I understand your concern and I'm here to help.

With this, could you please send me your order id or email address used in placing your order for me to retrieve your transaction and check all the necessary information about delivery?

Rest assured that I will help you resolve this issue.


Kind regards,
Anne

Rated 1 out of 5 stars

Mother's day order did not arrive

I ordered a present for mother's day that did not arrive in time. It was supposed to arrive on May 1 (over 1 week before mother's day) and it's still not here as of May 11.

The company responded privately to this review and told me they have been emailing me with an update. However I have not received a single email from them on the matter and others here have complained that they haven't either. They are lying and trying to give the impression that they are working towards a resolution.

The company also shared that my order will take an additional 2 days for delivery since I'm outside the US. The order is now 10-days late..... This has been an awful experience - will not order from again.

Order # 990336025

May 10, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Mark,

I sincerely apologize if you are still unable to receive your order.

However, as I have checked your order, it would seem that you are from a different country (outside of the US). Please be advised that the estimated date of arrival showing on the order confirmation, as well as on the site, are exclusive only for orders being delivered within the Continental United States. Having said this, the estimated date of arrival would take longer than usual.

You can view more information below:

https://www.forevermy.com/Article.aspx?p=3&source=CSR

Nevertheless, I still would like to assist you regarding this matter. Please check your inbox for the email that we have sent you.

Looking forward to hearing from you!

Sincerely,

Ian M.

Rated 1 out of 5 stars

990339101

Order #: 990339101
Order date: 4/24/2020
Shipping day according to website 4/30/2020.

Website clearly said it would arrive on time for Mother’s Day! Well guess what? Nope! Now the usps site says it will be here tomorrow (day after Mother’s Day) before 8pm. My Mother’s Day gift today? Nothing... this company sucks! If you want a Mother’s DayGift on time, Don’t buy from them! And for the forever my staff... if you can’t perform on business? Just don’t! You can’t play with people’s expectations like this. I checked shipping Status since I got my shipping confirmation email and it kept saying it was just an electronic order and didn’t ship until some days ago. The result? No gift for Mother’s Day for this family.

May 10, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Julio,


Thank you for reaching out and for providing me the details of the transaction.

I am sincerely sorry for the delay in your order. I know the importance of this order as this was supposedly a Mother's Day gift.

Upon further verification, your order was already delivered. Allow me to further discuss this with you via email.

Please expect to receive an email from me in a while. You may respond to it at your convenience. Rest assured that I will help you to the fullest.


Kind regards,
Anne

Rated 1 out of 5 stars

Order # 990346247 terrible company

I’m extremely disappointed with this company as I also paid to have a personalized necklace shipped yesterday May 9th. Conveniently the tracking says it will arrive May 11th by 8 pm although that is a joke because it doesn’t provide the exact location of the package. Please provide my money back!

Aneesh

May 10, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Aneesh,


Thank you for your review.

I sincerely apologize for the inconvenience this delay has caused you.

Upon further verification, your order was already delivered. I will send you an email regarding this issue to further discuss the situation.

Rest assured that I'm here to help you the fullest.


Kind regards,
Anne

Rated 1 out of 5 stars

My order 990334538 did not arrive

My order 990334538 did not arrive
The tracking number is not recognized by the french postal service indicated in company shipping mail
Did not get any answer to my two emails even if was promised 48 hours reply
It sounds like a scam. I will write to Paypal to arbitrate
Henri

May 10, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Henri,

I sincerely apologize if you are still unable to receive your order.

However, as I have checked your order, it would seem that you are from a different country (outside of the US). Please be advised that the estimated date of arrival showing on the order confirmation, as well as on the site, are exclusive only for orders being delivered within the Continental United States. Having said this, the estimated date of arrival would take longer than usual.

You can view more information below:

https://www.forevermy.com/Article.aspx?p=3&source=CSR

Nevertheless, I still would like to assist you regarding this matter. Please check your inbox for the email that we have sent you.

Looking forward to hearing from you!

Sincerely,

Ian M.

Rated 1 out of 5 stars

Mothers Day is tomorrow and I was…

Mothers Day is tomorrow and I was promised for it to come before Mother’s Day and even took the initiative to buy a higher shipping to make sure it come on mother day now it’s Saying the 11th. ARE YOU KIDDING ME? Mother’s Day will be gone after that. I WANT ANSWERS BECAUSE WHAT AM I SUPPOSE TO TELL HER? This is a gift she’s been wanting for years. If this gift don’t come today. I WANT MY MONEY BACK. F the gift , and I read somewhere on the site about 30% reduction but that’s not fair because y’all are false advertising. Y’all should be advertising something y’all can’t promise. Order Number 990340422

May 9, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Telly,


Thank you for reaching out.

I sincerely apologize for the inconvenience this has caused you.

I truly understand how important this gift is and I want to assure you that I'm here to help.

Upon further verification with your transaction, your order was shipped on time to make sure that it will be delivered as promised on Mother's Day. I will make sure that proper coordination with the concerned department will be done promptly.

I will send you an email to further discuss this matter and will do everything I can to make sure that your order will be delivered as soon as possible.


Kind regards,
Anne

Rated 1 out of 5 stars

I think this is a scam

I'm in the same situation as a lot on this page. Ordered a package from ForeverMy to get in time for Mother's Day.

My package has been showing the spot right before delivery for almost 2 weeks now. Well past the due by date.

I have written to support twice now and they said I would hear something within 1 business day. I've heard nothing. But I'm glad they charged the card anyway without delivering the product.

The tracking number they gave me doesn't even work. They directed me to La Poste for my Canadian delivery with a non-existent tracking number.

I can't even tell if the product has even been created yet. Stay away.

I've been contacted now through this website instead of customer service which I tried earlier in the week. I'll post again with results.

24 hours. Nothing. Used their website twice last week. No response. Two emails and this website. No response. Scam until they prove otherwise.

Nope. Nothing in my junk mail. Still no package or response. Just replying to this review and taking no other action. Why is the package not here? Why does the tracking number not work?

Off to post another negative review elsewhere.

May 15th. It's been a week since the reply from ForeverMy. They have done absolutely nothing this week. They like to post on these to make it look like they care. They don't. Don't buy from this company. Maybe some people get their product, but look at the real reviews. Absolutely terrible response and customer service.

May 8, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Des,

I sincerely apologize for the late delivery of the order.

Please allow me to check on your order. You can respond with your order number or email address. Once I have the order with me, I will have this situation resolved as soon as possible.

I appreciate your patience and kind understanding regarding this matter. Looking forward to hearing from you!

Sincerely,

Ian M.

Rated 2 out of 5 stars

BUYER BEWARE!!

Ordered what I thought would be a nice Mother's Day gift from them. Their website proudly displayed "Get In Time For Mother's Day"; I paid extra for faster shipping and waited.

Confirmation email was received with a link to track status. Order Received > Manufacturing > Packing > Shipped...

As the days ticked away, I would periodically check the status, it seemed to be progressing - albeit a bit slower than I would expect.

My order ships and I get the confirmation email to advise as much. Check FedEx and it shows "FedEx International Economy" as the selected shipping method with an estimated delivery date AFTER the upcoming holiday. I did not select or pay extra for "economy shipping". To make things worse my order has now been stationary with FedEx in Cologne Germany for several days.

I emailed customer service - and surprise, no response.

I started searching reviews beyond what they show on their site and saw countless examples of consumers in the same position that I've now found myself in. If only I'd done more research before clicking "Submit Order"

If my order is not received by my now LATE delivery date I will be filing a formal complaint with my card company and the FTC.

Order # 990340006

**Response to business reply: My order has not been delivered and will not be delivered until Monday or Tuesday of next week, per FedEx themselves. It is 9 PM on a Friday night; the package is marked "weekday, international economy" - Meaning that it isn't being delivered until the next business, day at the earliest. If it were going to be delivered before the holiday, she would already have it by now and it wouldn't still be hundreds of miles from the delivery address. The blatant lying by this company is infuriating.

Final Update: The product was eventually delivered - but late. Quality was just ok. I paid extra for gift wrapping - which translated to having a small, torn gift bag included in the envelope that the package shipped in. While I'm fortunate that ultimately my purchase was delivered, I'm upset that I paid extra for faster shipping that was not honored and gift wrapping that was poorly executed.

May 7, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Sherrod,

Thank you so much for your review.

Upon checking the details of your order, I can confirm that your package is guaranteed to be delivered by Mother's Day. This information is also confirmed by the courier department themselves.

Having said this, please allow us a few more moments for the package to be delivered to your address.

I hope you can understand. We will do everything in our power to have the item delivered to you as soon as possible.

Sincerely,

Ian M.

Rated 1 out of 5 stars

FEELING SCAMMED!!! NO ORDER

i WAS SUPPOSE TO RECEIVE MY ORDER OVER A WEEK AGO. i EVEN PAID EXTRA FOR THE SHIPPING. STILL HAVE NOT RECEIVED.

May 5, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Rushing,

I sincerely apologize for the inconvenience that this delay has caused you.

Please allow me to further assist you on this matter by letting me know your order number or email address. I want to check what happened to the order.

I look forward to hearing from you soon!

Sincerely,

Ian M.

Rated 1 out of 5 stars

CAN I GET AN ANSWER!!??!

Looks like i am experiencing the same issue that everyone else has! Placed the order, did not receive an email confirmation. No phone number to speak to a human, and now i have to wait for an email within a business day? They already took my money, i need an answer ASAP! I will be calling my bank to report fraud it i do not receive an actual response other than the standard response everyone else received on this forum.

May 5, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Jason,

I sincerely apologize if you are not able to receive any email confirmation.

Please allow me to extend my help by finding your order. In order for me to do so, I would be needing your order number or email address in order for me to pull up your order. Please respond at your earliest convenience and I will help you resolve this situation as soon as possible!

Looking forward to hearing from you soon!

Sincerely,

Ian M.

Rated 1 out of 5 stars

I'm still waiting on my order the…

I'm still waiting on my order the tracking number they gave me is for laposte in France and does not work emailed several times I think I've been robbed

May 5, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi Brandon,

Thank you so much for bringing this matter into our attention!

I would like to provide the best assistance possible. In order for me to do so, I would be needing your order number or email address in order for me to pull up your order. Please respond at your earliest convenience and I will help you resolve this situation as soon as possible!

Looking forward to hearing from you soon!

Sincerely,

Ian M.

Rated 1 out of 5 stars

SCAM - AVOID AT ALL COSTS !

Received my order. Broke instantly, thought I was smart for buying the extended 2 year warranty although THIS COMPANY IS A SCAM.
I was finally able to order the replacement - it never came. I only found out (after 4 weeks and 2 ignored emails) because I was finally able to get in touch with an online chat assistant who told me the order was lost and will be resent. It never happened. I spent literally an hour chatting with these online reps (who refused to connect me with a manager) and they promised to send me an email with the chat and confirmation of the new order etc. I NEVER GOT THIS. The online chat is apparently gone from the website and I am more livid than ever. AVOID THIS SCAM! Even if an agent responds to this, I hiiiiighly doubt they will email me and follow up in a reasonable manner. Better suited for my bank to deal with. Such a headache though.

May 4, 2020
Unprompted review
ForeverMy.Com logo

Reply from ForeverMy.Com

Hi E,


Thank you for bringing this to our attention.

I'm sorry to hear about your experience. Please allow me to help you resolve this issue once and for all.

Could you kindly respond to me privately with your order ID or email used upon placing of orders? I will make sure to check the transaction details and of course, resolve the issue accordingly.

I will look forward to your response.


Kind regards,
Anne

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