I am unable to use my account with FOREX.com without receiving any correspondence on why this has happened. Apparently I needed to submit some documents. Vincent T was very helpful and gave m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
“I’ve had a really positive experience with ForexTrading.com. They’re truly punctual and always take their work seriously. Anytime I’ve needed support, they’ve been there around the clock, ready to h... See more
Company replied
Juan L is a customer service representative (reps) par excellence. He should serve as an archetypal model of how reps should conduct themselves. He is patient and competent, polite and accomodating, t... See more
Company replied
1st of all, John or JJ L was patient, which is very much appreciated; also courteous, sincere & honest. If he had limited knowledge on something, he so informed me, & did not try to BS his way throug... See more
Company replied
Company details
About FOREX.com
Written by the company
Proud to connect independent traders to the potential of the global markets since 2001
Trade 80 currency pairs and additional products depending on your region
Proven record of strength and stability with a strong regulatory framework; regulated in 5 jurisdictions worldwide including the United States, United Kingdom, Japan, Canada & Cayman Islands
We're a wholly-owned subsidiary of StoneX Group Inc., a Fortune 100 financial giant with revenues exceeding $54 billion.
Trade with the #1 US broker †
† Based on client assets per the 2024 monthly Retail Forex Obligation reports published by the CFTC
OPEN ACCOUNT
DISCLAIMER: Products might vary by region
Leverage Trading Involves Significant Risk or Loss and is not Suitable to all Investors
United Kingdom Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Contact info
United States
- support@forex.com
- www.forex.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Vincent T helped escalate my priority…
Vincent T helped escalate my priority on my account thank you! 😊 🙏
February 26, 2026
Unprompted review
Reply from FOREX.com
Thank you for taking the time to share your positive experience with our services, Joshua. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
I think so far, so good.
I think so far it's been good, except when setting up my account to transfer funds, it wouldn't let me bcuz I use a different email for my banking. So I had to call Forex to update my email to continue the transfer. Other than that, the reps both in chat and over the phone were polite respectful and very helpful.
February 25, 2026
Unprompted review
Reply from FOREX.com
We really appreciate you taking the time to leave us a review. We are glad we were able to resolve your issue at this time. We encourage our traders to provide more feedback about their trading experience with us. Please email our support team with your comments and suggestions at support@forex.com.
Anna was outstanding
Anna was outstanding! Her patience was exceptional - she help guide me to find the knowledge and understanding I will need going forward to have a wonderful experience with Forex. She was also able to provide a better solution to a tech issue I was experiencing. Thank you Anna.
February 26, 2026
Reply from FOREX.com
Thank you so much for your kind words, Brian. We really appreciate you taking the time to share your experience with us, and we agree, Anna is truly an asset to our customer service team!
Reply from FOREX.com
Thank you for the awesome review! We have passed your kind words on to our team. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
The help from the team was exceptional
The help from the team was exceptional, thanks to Anna M, I am up and running and good to go!
February 26, 2026
Reply from FOREX.com
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
Reply from FOREX.com
Thank you for your 5-star review. We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
Reply from FOREX.com
Thank you for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
Reply from FOREX.com
Dear Raymond, your kind feedback really made our day! We are so pleased that Daniel delivered the impeccable service we strive for. Thank you for your kind words and for choosing FOREX.com.
Feedback provided quite helpful and…
Feedback provided quite helpful and corrective and Prompt and hopefully can maintain in the future.
February 24, 2026
Reply from FOREX.com
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
he understood and helped me everyway he…
he understood and helped me everyway he could.
February 23, 2026
Reply from FOREX.com
Thank you for your 5-star review. It's always great to hear about our client's experience with our services and team. All the best!
Daniel
Daniel, He was very good and very patient w me. I'm trying to become a member of the Forex family and Daniel was very good. 5 stars David Sabott
February 23, 2026
Reply from FOREX.com
Thank you so much for your kind words, David. We really appreciate you taking the time to share your experience with us, and we agree, Daniel is truly an asset to our customer service team!
That was amazing My problem was solved…
That was amazing My problem was solved in minutes. Thank you for this wonderful service.
February 23, 2026
Reply from FOREX.com
Thank you for your 5-star review. It's always great to hear about our client's experience with our services and team. All the best!
Good listener and knows exactly what I…
Good listener and knows exactly what I needed help with and very patient easy to understand customer service was 10-10 for me
February 22, 2026
Unprompted review
Reply from FOREX.com
We are grateful that you took the time to share your review with us. We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
Reply from FOREX.com
Thank you for the awesome review! We have passed your kind words on to our team. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
Our Forex support team
Our Forex support team, especially XueHeng was very efficient in communication, great listener and throughout my trading journeys the support team never failed me. They solved my concerns with heart and brain.
February 23, 2026
Reply from FOREX.com
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we agree, XueHeng is truly an asset to our customer service team!
Reply from FOREX.com
Thank you for your 5-star review. We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
The support from forex.com is top…
The support from forex.com is top notch. Fast reply and helpful answers. The best of the best.
February 21, 2026
Reply from FOREX.com
Thank you for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
Reply from FOREX.com
Thank you for taking the time to share your positive experience with our services. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
Took care of the problem Right away!
February 19, 2026
Reply from FOREX.com
Thank you for your 5-star review of our customer service team! We are glad that we were able to address your concerns and provide you with the stellar experience you deserve. FOREX.com appreciates your positive feedback!
Reply from FOREX.com
Thank you for your 5-star review. We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
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