FortaMoto.com Reviews 36

I ordered a helmet, and was very disaponited when they wrote on their website that shipping was 4 days, but in reality took 2 weeks before theu even shipped it off... When I reached out to them I was blamed for not reading correctly, instead of them apologizing for the late shipping. When I (after a lot of trouble) actually got the halmet, the colour was not even close to the picture... I orderd deep red, and got neon orange. Upon my dissatisfaction, I wrote to them again and got no returnlabel or even an answer... Do NOT order from this company!!!

It was a pleasure to deal with this company. Good customer service, quick delivery. Thank you

Ordered a helmet from them. Took 2 weeks to ship. When it came it was damaged (not from shipping). Slow response to my emails. I still haven’t received my return label.

Great customer service! Received a ROEG helmet but was not happy with the color. They made it super easy with the return and customer service is always quick to give you updates and answers.

Will definitely shop here again.

Super store! Great products, good price! But the best is the staff, super helpful, very kind and fast to reply and help you with anything you need! Definitely will buy again from them :) very happy
Bought a RICHA jacket and Gloves, just perfect great product!

Great communication and follow up to my questions. Confirmed that my helmet was actually in stock.

Shipping to US was prompt.

Be advised that if you call as I did, there may be some expensive phone charges depending on your plan.

The helmet I ordered arrived in perfect condition and in the time expected. I would absolutely purchase from FortaMoto again. I am a US based customer.

I ordered a helmet a size too small (my own error), so I returned it and tried to exchange it with a different helmet. They were super responsive and cooperative.
Very happy with Forta, will order again.

Rukka products are scarce in Canada, are only available through select retailers and usually have to be ordered with a lengthy wait. I ordered a Rukka Stretch Air motorcycle jacket from Fortamoto which they had in my size in stock. Fortamoto indicated when it was shipped and provided tracking. It shipped Nov. 2 and arrived Nov. 17 in Toronto, Ontario Canada through Canada Post. 2 week shipping time was to be expected considering it was not an expedited courier and also had to pass through customs. The jacket arrived unscathed in perfect condition new with tags. Fortamoto fulfilled their obligation and I would not hesitate to order from them again. Thank you Fortamoto.

Reliable and good customer service. The customer service communicated efficiently with me and the purchase was sent with a tracked shipment.

Product arrived on time

Returns procedure is a nightmare. Company takes no ownership for returns. You have to send it back yourself and they don’t accept it or collect it

Great prices, especially when you have the opportunity to buy without the vat, fast delivery and good customer service, cheers guys Greetings from Cyprus and the icellshop.com.cy team <3

So I tried all the major motorcycle gear online shops like fc-moto or motocard,.. but Fortamoto is by far the best. They don't lie about items "in stock". Everything which is "in-stock" is actually available and they ship it same day. I'm yet to receive my order but already super satisfied with the swift service and great customer experience. Will be shopping here again!