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SUPERAntiSpyware Reviews 338

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TrustScore 4.5 out of 5

4.5

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, often highlighting their patience and understanding when resolving issues. Many people appreciate the efficient and quick resolution of problems, with technicians often going the extra mile to ensure satisfaction. The service is frequently described as excellent, with consumers noting the prompt availability and effective solutions provided for various technical concerns. However, some customers expressed dissatisfaction with the product itself, citing poor performance and issues with software functionality. Additionally, a few people mentioned unexpected charges for services they did not knowingly request or use, leading to concerns about subscriptions and auto-renewal practices.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, courtesy, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the support team for being... See more

Product

Reviewers mention ambiguous feedback about product, with some customers praising the software for making... See more

Subscription

Users describe ambiguous interactions with subscription, with many reporting being signed up for additional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed help last year and found these guys. FABULOUS. Had a couple messes so stayed with the monthly and used them 2 or 3 times in 2 months. Later had another issue - straight to support.com for a... See more

Company replied

Rated 5 out of 5 stars

There's not much to say other than these people are amazing by simply doing what they promise. They never gave up on my computer issues & solved more than just 1. They had to escalate my networking is... See more

Company replied

Rated 5 out of 5 stars

James cleaned three computers in very little time. One laptop had very little RAM and he helped me decide which programs I could uninstall or not run on start-up. I'm not very technical, but his dir... See more

Company replied

Rated 5 out of 5 stars

They are always available right away to solve my problem. no waiting to make a tech appointment. They always assure me the problem will be solved. And By God's Grace and their expert knowledge it... See more

Company replied

Company details

  1. Software Company
  2. Computer Software Store
  3. Computer Support and Service Company
  4. Software Vendor

Written by the company

SUPERAntiSpyware, located at 150 South Los Robles Avenue Suite 400, is a leading innovator in antivirus and anti-malware solutions, dedicated to safeguarding your digital world. Renowned for our powerful and comprehensive software, we specialize in detecting and removing the toughest spyware, adware, trojans, ransomware, and other online threats. Our cutting-edge technology ensures your devices are protected, enhancing security and performance. Trusted by thousands, SUPERAntiSpyware is your ultimate defense against cyber threats. Discover unparalleled protection and peace of mind with our top-rated security solutions today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

338 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The technician was easy to understand…

The technician was easy to understand and quicky got down to business. After running some checks he determined what the problem was and recommended a solution to which I agreed. He then quickly removed the problem-causing software and the problem was solved!

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

I Slughish performance

I struggled with my computer for a while, but when I renewed my subscription, I got a promotion including a trial for Technical Support. Then I called the IOLO and asked about the problem I was facing. They put me in contact with the technical support with Mr. Roderick who was very professional and solved the problem

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Patience.

Patience.
Lack of understanding on my part combined with lack of explanation of a software update was overcome by a
very helpful person.

November 22, 2023
Unprompted review

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