Foundation Furniture Ltd Reviews 

24
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My office has a very narrow door. The furniture was specially made a little smaller than normal so that it would fit through.

Rated 5 out of 5 stars

Graham and his team are amazing! Over the years we have commissioned bespoke cupboards for several classrooms and most recently (Sept 24) cupboards for our sensory room. The cupboards are great and e... See more

Rated 5 out of 5 stars

1st time dealing with Foundation Furniture Ltd. Placed order on line. Extremely helpful over the telephone when I wanted to add something to the order. They kept me updated re my delivery. Receiv... See more

Rated 5 out of 5 stars

Graham and his team have made a number of cupboards for us. He has been helpful, flexible and incredibly quick at supplying exactly what we needed. We have had the Tambour Door units and absolutely... See more

Company details

  1. Furniture Manufacturer
  2. Educational Supply Store
  3. Fitted Furniture Supplier
  4. Furniture Maker
  5. Office Furniture Store
  6. School Supply Store

Written by the company

Foundation Furniture are school furniture specialists. We design, manufacture and install quality assured, designer school furniture. With over 35 years experience in furniture design, we have a vast amount of knowledge of the industry. Our advisors from the education sector, collectively have over 130 years experience in playgroups, nurseries, Secondary and tertiary settings. We are a local family business that supports the local economy by using local suppliers for components whenever possible. All our furniture is hand made to order. This enables us to provide an excellent service with good delivery timescales. If you do not see exactly what you require from our standard items, we can design furniture solutions that meet your requirements exactly. Here at Foundation Furniture, not only do we produce some of the highest quality school furniture, but it is also designed and manufactured exclusively by us! This means the quality of each and every one of our products is made to the highest possible standard for all our customers. So you can rest easy knowing your order is in safe hands. We also off free advice on furniture design, so do not hesitate to get in touch!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.6

All reviews

(24)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The Mobile Cloakroom coat peg system…

The Mobile Cloakroom coat peg system was made to an excellent standard. We are so pleased with the item. The craftsmanship was superb. It was very robust. Customer service was friendly and professional. We would use this company again and would definitely recommend them.

February 2, 2024
Foundation Furniture Ltd logo

Reply from Foundation Furniture Ltd

Dear Linda,

Thank you for your kind words and for choosing Foundation Furniture Ltd for your mobile cloakroom coat peg system. We are thrilled to hear that you are pleased with the item and that it has met your expectations in terms of quality and craftsmanship.

At Foundation Furniture Ltd, we take great pride in delivering products that are made to the highest standards, and we are delighted that our mobile cloakroom coat peg system has proven to be robust and durable for your needs.

We are also pleased to hear that you were satisfied with our customer service. Providing friendly and professional service is important to us, and we are grateful for the opportunity to assist you.

Thank you for your recommendation and for considering us for your future furniture needs. If you ever require assistance or have any questions, please feel free to reach out to us. We look forward to serving you again in the future.

Best regards,
Graham
Foundation Furniture Ltd

Rated 5 out of 5 stars

Exceptional Customer Service

We bought a coat and bag trolley for our nursery from Foundation Furniture Ltd. Delivery was quick and we were very pleased with it. It is sturdy, well made, good design and attractive. Very effective.
After about 6 months of very heavy use, the castors started to fail. When we contacted the company, they immediately sent replacements.
Unfortunately they failed again after a further 6 months. The company were again really responsive. Despite no other customers having this problem with the castors - and therefore it is probably to do with how we are using it (we have to wheel it through a room, over a metal lip and out onto concrete every day) - the company have supplied us free of charge with larger, heavier duty castors, which are working brilliantly.
Great product and exceptional customer service. Highly recommend.

December 20, 2021
Unprompted review
Foundation Furniture Ltd logo

Reply from Foundation Furniture Ltd

Dear Wood St Nursery,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you are pleased with the coat and bag trolley you purchased from Foundation Furniture Ltd and that it has served you well.

We sincerely apologise for the inconvenience you experienced with the castors, and we greatly appreciate your patience and understanding throughout the process. It is our priority to ensure that our customers are fully satisfied with their purchases, and we are glad that we were able to promptly address the issue and provide you with replacements.

Your feedback regarding the castors has been invaluable, and we are pleased to have been able to provide you with larger, heavier-duty castors that better suit your needs. Please rest assured that we are continuously striving to improve our products and services to meet the needs of our valued customers like you.

Once again, thank you for choosing Foundation Furniture Ltd, and we look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
Graham
Foundation Furniture Ltd

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