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Fox Group (Moving and Storage) Ltd - Bristol Reviews 

42
TrustScore 4.5 out of 5

4.7

Albert Crescent, St Philips, BS2 0SU Bristol, Bristol, GB


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Rated 5 out of 5 stars

The booking was easy. The staff are helpful. two guys who turned up were really good and efficient. Nothing was too much trouble. They made a stressful thing go very smoothly. I would definitely reco... See more

Rated 5 out of 5 stars

We moved on one of the hottest days of the year, the lads that moved all our things were brilliant they were very polite, very careful and worked very very hard would not hesitate in recommending F... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was smooth. The two guys that dealt with our move were absolutely brilliant! Totally professional, helpful and extremely hardworking. They made the whole orde... See more

Company replied

Rated 4 out of 5 stars

The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service. The only criticism is the way my... See more

Company replied


Company details

  1. Moving Company

About Fox Group (Moving and Storage) Ltd - Bristol

Written by the company

Fox Group Logo
Visit Our Website

Trusted Moving & Storage Experts

At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.

Specialised Business Relocations

Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.

Secure Storage Across the UK

We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.

Customer-Focused & Fully Accredited

Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.

A Personal, Dependable Service

Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.

Advanced Payment Guarantee

Your payments are protected

Advanced Payment Guarantee Logo

As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.


Contact info

  • Albert Crescent, St Philips, BS2 0SU, Bristol, Bristol, United Kingdom

  • 0117 971 9713
Promotion box for Fox Group (Moving and Storage) Ltd - Bristol

Fox Group (Moving & Storage) Ltd

Award-winning, family owned professional moving company. UK & Overseas

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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Replied to 92% of negative reviews

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4.7

All reviews

(42)

400 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Jamie, Connor and Adam worked tirelessly to get our belongings loaded and transported to our new home. Highly recommended. Thank you to all at Fox

December 8, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Mr and Mrs Hancock. We are so pleased to hear that Jamie, Connor and Adam worked tirelessly to load and transport your belongings to your new home. It is wonderful to know that their hard work left such a positive impression. Your kind words and recommendation mean a great deal to us, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

Excellent service

The two guys were amazing, they turned up on time each day of the move and were extremely friendly towards us and our dog. They explained the process well and checked regularly with us if they were unsure. Nothing was too much trouble for them and we would highly recommend Fox

November 25, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Gary. We are delighted to hear that the team were amazing throughout your move. It is wonderful to know that they arrived on time each day, were friendly with both you and your dog, and kept you fully informed by explaining the process clearly and checking in whenever needed. Nothing being too much trouble for them is exactly the standard we aim for. We truly appreciate your recommendation and are very glad you chose Fox Moving and Storag

Rated 5 out of 5 stars

On a horrendous rainy day the lads

On a horrendous rainy day the lads we’re absolutely superb, nothing to much trouble, polite and well mannered apart from about a 30min break they just didn’t stop all day, they were brilliant, a credit to their company.
Also the three lads that waited at the other end (Newquay) again were superb. I would totally recommend them!

November 15, 2025
Unprompted review
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Rod. We are so pleased to hear that the team were superb on such a difficult and rainy day. It is wonderful to know that they were polite, well mannered and worked so hard throughout, and that the lads waiting in Newquay were equally impressive. Your kind words mean a great deal to us, and we truly appreciate your recommendation. Thank you for choosing Fox Moving and Storage.

Rated 5 out of 5 stars

I Only have positive things to say…

I Only have positive things to say about Fox Removals from time of booking to the actual move. All the staff were very helpful, polite and efficient which is what you need during what can be for most a very stressful period when moving home.

November 18, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Robert. We are delighted to hear that you had such a positive experience from booking through to moving day. It is wonderful to know that you found all of our staff helpful, polite and efficient, especially during what can be a stressful time for anyone moving home. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

The guys were great

The guys were great. Really helpful and professional.

November 13, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Mrs Morgan. We are so pleased to hear that you found the team helpful and professional. Your kind feedback is much appreciated, and we are glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, professional attitude and prompt at both ends of the move. Have used once before and would be happy to recommend to anyone who needs a fantastic removals company.

October 28, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Mathew. We are very pleased to hear that you found our staff friendly, professional and prompt at both ends of your move. It is great to know you have used us before and would recommend us to others. Your feedback means a lot to us, and we are glad you chose Fox Moving and Storage again.

Rated 5 out of 5 stars

Excellent service.

From the efficiency of the lady who booked us in (Alison) and the subsequent quick and clear communication by email, to the unfailingly polite and capable removal team, I was delighted with the service we received. These people really know what they’re doing and they respond very well to the needs of the client. And it was good value for money.

October 27, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Alison. We are so pleased to hear that you were delighted with the service from start to finish. It is wonderful to know that the branch manage, Alison provided efficient support and clear communication, and that the removal team were polite and capable throughout. We are glad you felt well looked after and that you found the service good value for money. Thank you for choosing Fox Moving and Storage.

Rated 5 out of 5 stars

Truly the best 🤩🤩🤩🤩

The team you sent to move me were the best I’ve ever had and I’ve moved thirteen times.They had a very nice attitude and were very helpful, and careful with my possessions.I would highly recommend Fox. If all your teams are as good as them ,you should be very proud

October 24, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Weston. We are delighted to hear that the team made such a strong impression and helped ensure your move was handled with great care. It means a lot to know that after thirteen moves, you consider them the best you have ever had. Your kind comments about their attitude and helpfulness are very much appreciated, and we will ensure they are passed on. Thank you for your high recommendation and for choosing Fox Moving and Storage.

Rated 4 out of 5 stars

Very professional job with great…

Very professional job with great customer service.

October 15, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you for your feedback. We’re delighted to hear that you were pleased with the professionalism of our team and the level of customer service you received. Your kind words are much appreciated, and we’re glad you chose Fox Moving and Storage.

Rated 5 out of 5 stars

First Class Service

Removal was a first class service from start to finish. Ours was a big move taking place over 3 days. The manager Alison did a great job planning the pickups especially as the completion date changed a couple of times at short notice. All went to plan with a great team of workers. Could not have gone better. That was why we used Fox as we knew they would do a great job.

October 17, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, David. We’re delighted to hear that everything went so smoothly with your move and that Alison’s planning and the team’s hard work helped make the process seamless, even with the short-notice changes. It’s wonderful to know you placed your trust in Fox Moving and Storage again and that we lived up to your expectations. Your kind words mean a great deal to us.

Rated 5 out of 5 stars

from the first visit too the move

from the first visit too the move, everything was explained and carried out in a very professional manner,
The removal team were very friendly polite and efficient.
all in all a great experience and would highly recommend,

June 13, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Chris. We’re so pleased to hear that everything was clearly explained and handled professionally from start to finish. It’s great to know the removal team were friendly, polite, and efficient, helping to make your move a positive experience. We really appreciate your high recommendation and thank you for choosing Fox Moving and Storage.

Rated 5 out of 5 stars

Excellent service by all the team

Excellent service by all the team

October 9, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you very much Joyce for your kind feedback. We are so pleased to hear that you received excellent service from the whole team. It was a real pleasure to assist you and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Really good service from start to…

Really good service from start to finish.
Our things were handled carefully by the crew who were friendly, cheerful and resourceful.
We were worried about the move beforehand but the team smoothed all of the issues out.
Highly recommended!

August 22, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you very much Matt for your generous feedback. We are delighted to hear that the team handled everything with care and made the whole process smooth and stress free. It is great to know their friendly and positive approach helped ease your worries before the move. Your recommendation means a lot to us and it was a real pleasure to assist you.

Rated 5 out of 5 stars

Great job

Hello, I’m really pleased with Fox group!!
Friendly and approachable wouldn’t trust any other company with my stuff.
They treated my gear as it was their own.
Best of luck in the future.
Sean O’Sullivan

September 20, 2025
Unprompted review
Fox Group (Moving and Storage) Ltd - Bristol logo

Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Sean. We’re delighted to hear that you were so pleased with your experience and that our team treated your belongings with such care and respect. It’s wonderful to know you wouldn’t trust anyone else with your move. We truly appreciate your kind words and best wishes, and thank you for choosing Fox Moving and Storage.

Rated 5 out of 5 stars

The pressures of moving house firmly…

The pressures of moving house firmly removed with the Team at Fox. So helpful, so experienced, genuine sense of customer values from the moment we first met at our property. Great sense of heritage and professionalism, thoroughly recommend.

August 30, 2025
Unprompted review
Fox Group (Moving and Storage) Ltd - Bristol logo

Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, Luke. We are delighted to hear that our team helped take the pressure out of your move and that you experienced genuine care and professionalism throughout. It’s wonderful to know our values and heritage came across from the very first meeting. Your recommendation means a great deal to us, and we truly appreciate you choosing Fox Moving and Storage.

Rated 5 out of 5 stars

DownsizingSpeaking to staff on the phone who…

Speaking to staff on the phone who helped me with your contract . The removal team were very professional ,friendly and helpful

July 8, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you for your kind words. We are glad to hear that our office staff were able to assist you with your contract and that the removal team provided professional, friendly, and helpful service. We really appreciate you choosing Fox Moving and Storage.

Rated 5 out of 5 stars

your team was excellent and very…

your team was excellent and very friendly, i would use these again for future moves.

thanks

September 23, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you very much for your kind words, John. We’re delighted to hear that you found our team friendly and that you were pleased with the service provided.

It means a lot to us to know you would consider using us again for future moves. We really appreciate your feedback and your trust in Fox Moving.

Rated 5 out of 5 stars

Helpful and thorough team

The team were exceptionally helpful, hard-working, skilful, thorough, and friendly – perfect for moving house!

September 18, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you, John. We are delighted to hear that you found the team so helpful, hardworking, and friendly. Moving house can be a big task, so it is wonderful to know their skill and thoroughness made the experience easier for you. We truly appreciate your kind words and your trust in Fox Moving and Storage.

Rated 5 out of 5 stars

Really friendly

Really friendly, helpful, professional pair of removal men…+ excellent office communication…and all at a great price. Many thanks.

August 5, 2025
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Reply from Fox Group (Moving and Storage) Ltd - Bristol

Thank you for your lovely feedback. We’re so pleased to hear that our removals team and office staff made the process smooth and friendly for you, and that you felt the service offered great value. Your kind words mean a lot to us, and we’ll be sure to share them with the team!

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