fox-rings.com Reviews 206

I am very happy with the rings I’ve ordered from here - they have a great product and excellent customer service. I am a long time customer and highly recommend Fox Rings!

I worked with Joshua and they’ve all been very helpful. The overall ring customization process was smooth, with clear communication and easy design adjustments. The rings quality was excellent, heavy, shiny, well-crafted. We’ll be returning next year!

We have worked with Edward and the team at Fox Rings for the last 5 years. Edward has always been very responsive and great to work with over the years. Thanks so much for the support.

The product continues to get better and better. Prices are reasonable. Customer service is only thing holding it back from being 5 star.

Second time using Fox Rings and have nothing but great things to say. Not sure why these others reviews say communication is a problem because Edward has always communicated quickly on any questions or issues we had. Will be using them anytime we need rings!!

I had a great experience. Very responsive and helpful. The process was smooth, delivery was quick, and the quality exceeded my expectations. It looks even better in person and feels very well made. I’d definitely recommend anytime!

The design and quality of the rings are amazing.

Working with John for over a year has been a great experience😊professional, responsive, and genuinely helpful. His rings stand out for their exceptional design and top-tier craftsmanship.

Great ring quality - exactly as we wanted for our rotary club. I appreciated the email responses to all my questions - very communicative.

If you order outside the US they propably scam you. Don´t trust their costumer service. They answer until the money arrive but youll never see a ring

Ordered my ring back in January, barely anybody gets back to me and they said my ring got screwed up so they had to remake the mold. I said okay that was 6 weeks ago, now been trying to get ahold of for over 2 weeks and am either requesting a refund or my ring, it said 28-40 days originally we are now over 90. Go to a different site and order a ring, something doesn’t seem right.

Horrible company I would avoid at all cost. I ordered a ring they ghosted me once i paid then I left a one star review and magically they reached out they apologized and begged I remove the one star and promised there wouldn't be any issues ghosted again and have sent countless messages and crickets not a single response. The original order started last April.

I wish I would have read the reviews before I ordered.

First let me say the ring I recieved is exactly what I wanted, but the process was riddled with lack of communication from them. And now not even a year later, the center piece has fallen off. I reached out several times over the last 1 to 2 months with no response. DO NOT do business with them, their customer service and communication is horrible. They start out in the design phase with communicating pretty well but once it moves to fabrication, the communication goes away and they will take way longer than they say.

DO NOT ORDER

I placed my order on the 6th January, it is now the 12th of March and I have had no response from Fox Rings since early Feb when they said the rings were still in production.

The phone number on their website isn't answered and emails go completely unread.

PLEASE AVOID

Look at the number of reviews each 5* rating has, they all are single reviews and completely fabricated!!

This was our third time ordering rings through Fox. Ed was great again. If/when we win again we will order a fourth time!

Great customer service and a quality product. Edward was super helpful with the whole process.

We have used Fox Rings twice now for our youth Super Bowl rings. The quality is exceptional. They are big and heavy - just what the kids want. The communication is also great. Of the 50 rings we ordered, one had a small imperfection - which was quickly replied to and fixed. Highly recommend.

Ordered a single silver ring. Foxrings designed it and made the ring. It was delivered in the time frame that was mentioned. After I received the ring the nightmare starts. I specifically ordered the more expensive ring because they mentioned I should if its for daily use. Its supposed to be durable and withstand daily normal use. After the first few months the design paint and cz stones start coming off. I emailed foxrings and it took months for a reply. When I explained what was going on there was no warranty offer to fix it they wanted to charge hundreds to fix/repair the ring. The ring didn't suffer any abuse other than washing my hands with soap. The lack of communication and ridiculous repair cost offers really upsets me. I had to email and reply to the emails already sent asking, "can I get some help with this". Worst buisness customer communication I've ever experienced. I regret buying my ring from foxrings 100%. Id recommend ANYONE else to do do buisness with. Next stop is the better buisness bureau.

I have been Commish of my league for over 15 years. I have bought MANY MANY championship rings. We switch companies every few years due to a handful of issues. But now no more. The ring we got from Fox Rings is BY FAR the best. Great customer service, great response time, pretty much prefect. I would complain about the time it took to receive the ring but as any good fantasy player knows it’s a marathon and not a sprint (plus great work takes time). I 2000% recommend them.

Do not order from this shop.
I ordered four rings and only received one of them. The remaining three were never delivered. I was never informed about any delay, shortage, or problem with my order. I tried contacting the seller multiple times by email and message. At first there was no clear response, and now they are not responding at all. My money was taken, but the order was not fulfilled. This feels like a scam. I would strongly advise others not to order here unless you are willing to risk losing your money.