Foxit Software, Inc Reviews 165

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Diese Plattform macht es einen richtig schwer seinen Account zu löschen. Mir ist es nicht gelungen und wenn man die Email auf deren Seite (salesatfoxit.com) benutz, bekommt man folgende Antwort... See more

Rated 1 out of 5 stars

Honestly one of the Worst UX ever. Doesn't make any sense. Doesnt tell you how many licences are being used so you just have to guess. Gives you activation keys for each license but you dont actually... See more

Rated 1 out of 5 stars

Terrible company. Very deceptive in their subscriptions. Make you sign for a full year with monthly payments. Dumbest thing I have ever seen. Support refuses to refund it. Software is extremely g... See more

Rated 1 out of 5 stars

Paid for Foxit. Their updates don't work. You have to uninstall and reinstall when you do, there is no way to enter in your activation code. They've stolen your money. Unfortunately there's no alterna... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Foxit is a leading software provider of fast, affordable and secure PDF solutions. Businesses and consumers increase productivity by using Foxit's cost effective products to securely work with PDF documents and forms. Foxit is the #1 pre-installed PDF software, shipped on one-third of all new Windows PCs, including those from HP®, Acer, and ASUS®. Foxit's Software Development Kits (SDKs) help developers reduce costs and improve time to market by easily integrating industry leading PDF technology into application workflows. This technology shares the same underlying technology that powers Google's open-source PDFium project. Winner of numerous awards, Foxit has over 525 million users and has sold to over 100,000 customers located in more than 200 countries. Since Foxit products are ISO 32000-1/PDF 1.7 standard compliant, they are compatible with your existing PDF documents and forms. Foxit's Mission Enabling people to create, collaborate, share, and use documents on any device. Foxit's Vision Foxit on every device. To learn more about Foxit : - Official Website: https://www.foxitsoftware.com - Facebook: https://www.facebook.com/foxitsoftware - Twitter: https://twitter.com/foxitsoftware


Contact info

1.4

Bad

TrustScore 1.5 out of 5

165 reviews

5-star
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1-star

Replied to 53% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great Support Team!

We recently had several questions regarding improvements to OCR abilities with our implementation. The support team was well informed and responded very quickly to our questions and requests. We worked trough several specific PDF version items and felt we were in great hands with the team. A+ Support.

August 22, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Dennis,

Thanks for the stellar review. We emphasize fast response time and professionalism within our support team and it's good to hear they're out there succeeding with great clients like yourself.

Rated 4 out of 5 stars

Overall good experience

Overall good experience. Not that it works right off the box. Once done then it works great. They certainly can improve there licensing model a bit more so that it can work off of network.

August 21, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi SJ,

Thank you for your comments, I will pass along this information to our team. Our software typically works out of the box within a 15 minute setup window, so it sounds like you may have faced some uncommon issues. Regarding your licensing comment, the software does work offline so I'm also a bit unsure what this is in reference to. If you'd like to discuss would you please email info@cvisiontech.com? We'd like to understand so we can help address your issues.

Rated 5 out of 5 stars

positive review

Cvision is always very responsive and helpful anytime I need them!

August 20, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

I love the title of this :-) Thank you for the positive review Madeline, I'll make sure our support team receives recognition for providing you with exceptional service.

Rated 3 out of 5 stars

Good Support

They provided extra assistance in evaluating their product. Unfortunately it just wasn't what we needed.

August 20, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Dean, thank you for your feedback. We'd love to hear more about what specifically would have made you choose CVISION so that we can understand your needs and improve. If you'd like to send more details to info@cvisiontech.com I'll pass along your comments for analysis. Thanks again!

Rated 5 out of 5 stars

they were very nice on the phone

they were very nice on the phone, the software was good, but we decided to go with another solution, but it was nice getting to know the company.

August 20, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Thanks for the review Jose! Let us know if we can be of assistance in the future.

Rated 5 out of 5 stars

Awesome results

Awesome results, lower disk storage, great quality of conversion to a text searchable PDF.

August 20, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Happy to see our OCR and PDF conversion is meeting your needs Rich. Thank you for the review

Rated 5 out of 5 stars

I found the CVISION pdf compressor 8…

I found the CVISION pdf compressor 8 years ago and have been using them ever since. Their compressor technology makes it so much easier to email and move large files that I've reduced the size using their program.

August 20, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Thank you Brad! Glad CVISION's PDF Compressor helped solve your email transfer issue for larger documents!

Rated 5 out of 5 stars

Quality Software and Excellent Support

Our company has used CVision's PDFCompressor software for years, and it has proven to be rock-solid reliable while delivering PDF compression results unrivaled by other software we have tried. CVision's software makes it easy, whether we are compressing a single PDF through the wizard or are integrating with our own code to compress thousands of documents daily. CVision has always provided excellent customer support for their products by being quick to respond and helping with any questions or problems we have.

July 31, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Brandon,

We pride ourselves on the success of long-term clients like you who are getting quick, easy results with PDF Compressor, even at high volumes of document processing. We appreciate the feedback and look forward to providing you with fast, dedicated support in the future. Thank you!

Rated 5 out of 5 stars

Excellent OCR engine.

Excellent OCR engine.

I looked at 5 OCR/compression engines before settling on PDF Compressor. The licensing model is flexible, and provides excellent value. The capability of the software is excellent, the compression ratio provides up to 9:1 compression ratio with zero perceptible loss in quality. It is key to have the correct configuration to reach this though. There is also flexibility in integration with other applications, via API, command line, watch folders, or ad hoc

July 30, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Mitch,

Your satisfaction matters very much to us, thank you for taking the time to leave such an in-depth review of your experience with CVISION. If you ever have any issues you know where to find us. Thanks again!

Rated 5 out of 5 stars

Cvision PDFCompressor

We have used Cvision to compress PDF files for many years. The product is highly stable having processed millions of PDF pages and the customer service is top-notch.

July 30, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Doug, we appreciate the long-term business and we're happy to continue to meet your expectations with our focus on highly stable processing, even at large volumes of documents. Thank you!

Rated 4 out of 5 stars

CVISION provides great tools to…

CVISION provides great tools to efficiently process electronic documents. There software drastically reduces the overall size of PDF documents within our workflows.

July 30, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Thank you Adam! It sounds like you're really enjoying the software capabilities; we'd love to know what we can do to earn that 5th star. Please reach out to us if you're experiencing any issues we can help resolve. Thanks again

Rated 5 out of 5 stars

Robust Product and Responsive Support

We have been using CVision's PdfCompressor for our PDF compression needs and found this product to be very effective and robust. CVision's customer service is also very responsive in assisting with our development needs.

July 2, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Joe,

Thank you, we pride ourselves on our leading PDF compression capabilities and we're glad you're seeing the benefit of those features in your deployment. Happy to hear your relationship with CVISION support continues to be productive and helpful.

Rated 5 out of 5 stars

Saves gigabytes of space on our network storage

Pros: The compression works great and doesn't lose too much qulity. The OCR functionality allows us to search scanned documents, which we didn't have before PdfCompressor.

We set up two watch directories, one that's used twice a week and one that's use at the end of each month. The one at the end of the month gets older files, before 2010, pulled in that need to be compressed and OCR'd. This uses up our monthly allowance of pages.

Cons: Setting up the watch directories took a little bit to get right but that could be our fault for not reading enough documentation.

June 28, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Scott, thanks for the feedback! Glad your experience with the compression, OCR, and watch folder functionality in CVISION's PDF Compressor is going so well.

Rated 5 out of 5 stars

Six years and four million pages of satisfied use of PDFCompressor!

I have been using PDFCompressor since 2012. I first purchased it to get optimum size reduction of PDF files for my website which contains over four million pages of documents on the history of radio and its related fields of electronics and music.

I found the compression was better, cleaner and better controlled than alternatives such as Acrobat Pro. And processing was faster. I discovered from use that the OCR was much better than Adobe, Abbyy or other stand-alone products.

The ability to configure settings for different types to documents is invaluable since I work with both newer and up to 120-year-old materials.

A wonderful feature is the software's ability to use selectable numbers of multiple core CPUs. I recently upgraded to an i9 7980 based system and I can now run multiple instances of PDFCompressor, all using at least 6 cores, with no reduction of processing time.

The scaled pricing lets me pick the package that fits my needs, which are around 75,000 pages a month.

My only "wish list" is for the software to have the ability to set my own defaults such as start directory, combine into one document and not to move non-convertible pages. It would also be nice if the file selection window obeyed Windows conventions, such as shift-click, multiple file drag and drop, etc.

But my wishes are small compared to the vast benefits (and I have tried every competing product). I just renewed my service agreement for three more years and that is the best endorsement this very picky user can give.

June 16, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi David, thank you for your glowing review of CVISION's services! We love to hear when our long-term clients, especially those who have such deep experience with other document capture products, are so satisfied with our PDF Compressor software. As discussed, I have passed along your "wish list" features to our product management team for review. Thanks again for your continued loyalty.

Rated 5 out of 5 stars

Great company and the best PDF Compressor out there by far.

I have been using PDF Compressor for more than 8 years now and I would recommend it to anyone. I am still impressed by the huge reduction in size without any quality loss. I find this application to be invaluable and plan on using it even more in the future. I have rarely ever called CVision for support but when I have the experience has been great.

June 14, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Thanks for your review Derek! Happy that you have not needed CVISION support often, and when you have it sounds like we've met your needs.

Rated 5 out of 5 stars

It runs reliably without issues

It runs reliably without issues. It allows users to dump multiple files into the input directory for processing. Batch processing is quite convenient. There are so many adjustments, you can fine tune your output files to your exact specifications.

June 14, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Blake, thank you for posting your review! We appreciate you sharing your experience with CVISION and our PDF Compressor solution.

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