I’ve been using these hair extensions for years and had no trouble but this past year things have changed Iam using the right products and trying to not use any heat products regularly so they last lo... See more
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See what reviewers are saying
I had a really bad experience with another hair extensions salon. So made an appointment at foxy hair extensions and oh my word they look and feel amazing. The blend is beautiful. Felt so relaxed in... See more
The bonded hair removal stuff could be stronger it took alot of effort to remove even after paying over 25 pound for it to be simple . The glue took forever to soften a bond and still clung to the h... See more
Bought foxy hair, 5 pks and 3 x pls are faulty, yet customer service are trying to blame the way they where put in. NOTHING TO DO WITH THAT. THEY ARE FAULTY ,and you should either refund or send... See more
Company details
Written by the company
Foxy Hair Extensions have been established for over 15 years and supply many of the UK's leading salon chains with professional hair extensions catering for all budgets. We stock Pre Bonded Flat Tip Hair Extensions, Pre Bonded Stick Tip Hair Extensions, Nano Hair Extensions, Hair Wefts, Tape Hair Extensions and Clip In Hair Extensions, as-well as stocking all of the equipment and accessories to successfully install your clients hair extensions. Our own brand of Hair Extension Aftercare products help to care your clients new hair, ensuring the lifespan of the hair will be successfully met. Alongside this, Foxy Hair Extensions also host regular accredited training courses for people wishing to set up their own hair extension business and train in various training methods. Our salon and retail store in the Metrocentre, Gateshead offers a full hair extension fitting service and retails Clip in Extensions, with free colour matching which is available exclusively in store. If your local to Gateshead or Newcastle Upon Tyne, pop in for a chat and a cuppa with our friendly team for advice on permanent or clip in hair extensions. We offer payment methods via your credit or debit card or flexible payment terms via either Clearpay or Klarna. All of these options are available both for online or in store purchases.
Contact info
2 Keel Row, NE11 9SZ, Gateshead, United Kingdom
- 0845 094 8403
- hayleyfox@foxyhairextensions.net
- www.foxyhairextensions.net
3.5
Average
1K reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The hair is good quality but the…
The hair is good quality but the delivery took a long time and also you nees ekstra glue to make the hair stay in your head.
September 7, 2022
Reply from Foxy Hair Extensions
Hi Mila, thank you for your feedback. As we are a uk based site, international delivery can sometimes take a little while to arrive. I do apologise for your wait.
My team have dropped you a quick message offering some guidance as we see you purchased a heat connector and some additional keratin alongside your stick tipped extensions. The stick tipped extensions aren't designed to be added as a heated method, they are for use with rings. If you are wanting to heat seal the extensions then you would require our flat tipped extensions. I hope this helps and thank you for your custom x
I’ve ordered shampoo
I’ve ordered shampoo, conditioner and leave in conditioner and it has exploded in the delivery and I’ve emailed photo but no response
September 2, 2022
Reply from Foxy Hair Extensions
Hi Jemma, i'm so sorry about this! can i confirm you sent an email to info@foxyhairextensions.net? the girls are usually super quick with responding to queries so if you have emailed over a weekend or outside of office hours rest assured you will be replied too promptly and we will get a replacement order out to you asap x
Worst extensions in the world
Worst extensions in the world. Hair felt like straw by week 2. They offered no help, just 10% off my next order, when I will never invest money in this business again. This place is perfect for you if you want you hair the same texture as a rats tail.
August 23, 2022
Unprompted review
My number 1 shop for hair extensions
My number 1 shop for hair extensions! Great customer service, wide range of products and to top everything off top quality products!
August 12, 2022
Always use foxy wouldn't buy from anywhere else
Always buy My hair from foxy the best hair I've came across lasts so long, used my hair for over a year last time super quick delivery too
August 7, 2022
good quality and speedy delivery
August 6, 2022
Product is amazing price ridiculous
Product is amazing, hair feels unreal but couldn’t believe the size of the bottles. I know it’s a travel pack but 13 pound for one was is absolutely crazy. More like mini travel pack 🙈
August 4, 2022
The best hair extensions!
Have used many extension brands before, come across Foxy. Bought the 20” Indian Remi human hair nanos. All I can say is wow. The hair is the nicest, softest, shiniest hair, also being blonde the hair was super thick from tip to end. Washed the hair and it’s still just as good. Not knotty or dry. Can’t recommend enough! Will buy again for sure!
Used the colour matching service. Response was prompt and informative. The perfect match to my hair. Customer service A++++
Thank you.
July 30, 2022
Always go above and beyond
Always go above and beyond. Super lovely people. The hair is amazing quality and they are fab at giving advice etc.
July 23, 2022
Bald patches
Paid for Russian hair, they told me my hair is fine for pre bonded hair extensions as I was worried with already having thin hair. I got them in March, it’s now June and I have left on removal with lines of missing hair where they were attached to hair. I have lost loads of hair, my hair is in the worst thinnest condition it’s ever been in.
Foxy staff have taken no responsibility when going in for maintenance and showing them how much hair is coming out with the bonds. They always say “we fit them correctly the rest is up to you” so hide away under that. Which is disappointing considering I bought all of their shampoo, conditioner, brush and paid so much money to the company for the hair and the maintenance over time.
I’m not sure why this company takes no responsibility and told me they had never saw it before which I fail to believe.
Yes on my first visit I lost a few from the back of my head where I had braids in so I held my hands up to that but since I have done everything they have said and still, lost hair from the root.
I am now left with awful hair and bald patches and a sorry we can’t do anything I can get my manager to call you if that helps.
Really disappointed. Over £500 out of pocket in less than a year and have lost so much hair I’m embarrassed.
July 5, 2022
Unprompted review
Been going here for years and nothing…
Been going here for years and nothing is a bother for these girls even though I have the thickest short hair 😂. It’s the friendliest environment and I’m always so happy with my hair. I always receive so many compliments on my hair ☺️
July 2, 2022
Unprompted review
Not impressed that I was sent…
Not impressed that I was sent extensions for a client and two days later I was told via email the tapes were not sticky.
Had to spend an hour after work re taping them all before my client was in the next day. Very disappointing
July 1, 2022
Good quality hair 👌 😊
June 30, 2022
Fantastic company experience always 5*…
Fantastic company experience always 5* Hair is 5* also
June 28, 2022
Unprompted review
I had my 18” extensions applied today…
I had my 18” extensions applied today and im over the moon!
I naturally have very fine, shoulder length hair and these have made it look so much fuller and lovely length,
My sister, A hair stylist- who has worked with many extensions before was very happy working with them in my hair and said the ease of them and quality was the best she had used!
Thanks you Foxy!
June 9, 2022
Fantastic company and great customer…
Fantastic company and great customer service
June 7, 2022
Unprompted review
I have ordered from Foxy Hair on a few…
I have ordered from Foxy Hair on a few occasions now and cannot recommend enough about the quality and how long lasting they are. Always happy with every purchase 😊
May 30, 2022
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