Foxy Hair Extensions Reviews 

1,247
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I’ve been using these hair extensions for years and had no trouble but this past year things have changed Iam using the right products and trying to not use any heat products regularly so they last lo... See more

Company replied

Rated 5 out of 5 stars

I had a really bad experience with another hair extensions salon. So made an appointment at foxy hair extensions and oh my word they look and feel amazing. The blend is beautiful. Felt so relaxed in... See more

Rated 3 out of 5 stars

The bonded hair removal stuff could be stronger it took alot of effort to remove even after paying over 25 pound for it to be simple . The glue took forever to soften a bond and still clung to the h... See more

Rated 1 out of 5 stars

Bought foxy hair, 5 pks and 3 x pls are faulty, yet customer service are trying to blame the way they where put in. NOTHING TO DO WITH THAT. THEY ARE FAULTY ,and you should either refund or send... See more

Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store
  4. Hair Salon

Written by the company

Foxy Hair Extensions have been established for over 15 years and supply many of the UK's leading salon chains with professional hair extensions catering for all budgets. We stock Pre Bonded Flat Tip Hair Extensions, Pre Bonded Stick Tip Hair Extensions, Nano Hair Extensions, Hair Wefts, Tape Hair Extensions and Clip In Hair Extensions, as-well as stocking all of the equipment and accessories to successfully install your clients hair extensions. Our own brand of Hair Extension Aftercare products help to care your clients new hair, ensuring the lifespan of the hair will be successfully met. Alongside this, Foxy Hair Extensions also host regular accredited training courses for people wishing to set up their own hair extension business and train in various training methods. Our salon and retail store in the Metrocentre, Gateshead offers a full hair extension fitting service and retails Clip in Extensions, with free colour matching which is available exclusively in store. If your local to Gateshead or Newcastle Upon Tyne, pop in for a chat and a cuppa with our friendly team for advice on permanent or clip in hair extensions. We offer payment methods via your credit or debit card or flexible payment terms via either Clearpay or Klarna. All of these options are available both for online or in store purchases.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,247)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not a bad word to say

Reliable company, quick delivery . Instant customer service access and very helpful when my daughter messed up her order. Will be buying for here again , would recommend.

July 31, 2023
Rated 5 out of 5 stars

Great hair!

I've been using foxy hair for a little while now, and I can't fault them! Delivery is always quick, the quality of the hair is amazing my clients love them.

July 19, 2023
Rated 1 out of 5 stars

Send me the order wrong emailed them &…

Send me the order wrong emailed them & still haven’t had a reply

July 19, 2023
Foxy Hair Extensions logo

Reply from Foxy Hair Extensions

Hi Megan, i believe you have now been in communication with the sales team since you posted this review and the order was found to be packed and delivered correctly as per your online order x

Rated 5 out of 5 stars

Highly recommend! Brilliant quality

I have the Indian remy tapes and hair is a perfect match and very soft. I’ve been using another brand for a while and the hair is dry so gets very matted even immediately after fitting but these are much better quality and softer so I haven’t had to brush my hair every 5 minutes. Really quick replies from the company and next day delivery. Very impressed

July 17, 2023
Foxy Hair Extensions logo

Reply from Foxy Hair Extensions

Thank. you so much for this lovely review :)

Rated 4 out of 5 stars

Quick easy efficient delivery service

Quick easy efficient delivery service
Only just had theese installed haven't washed them yet so will see how they are after iv washed them
After care products are worth buying too.

July 6, 2023
Foxy Hair Extensions logo

Reply from Foxy Hair Extensions

Thank you for sharing your review :)

Rated 1 out of 5 stars

Horrendous hair

Awful hair
I have just fitted tapes
At first wash they matted and feel horrendous
The company will not accept responsibility
Paying over £400 for the worst hair I’ve ever seen
I think the product is faulty and definitely not quality controlled

July 14, 2023
Unprompted review
Foxy Hair Extensions logo

Reply from Foxy Hair Extensions

Hi Tracy, so sorry you feel this way, if you can send us some hair back for testing as per your correspondence with our sales team we can look into this matter further for you x

Rated 5 out of 5 stars

I've used foxy for years

I've used foxy for years, customer service is always fantastic clients are always happy with the product would highly recommend.

July 9, 2023
Foxy Hair Extensions logo

Reply from Foxy Hair Extensions

Thank you so much for your review Abi :)

Rated 2 out of 5 stars

Hair quality is brilliant

Hair quality is brilliant, but the pre bonded keratin is not good . Hair start falling down next day .

June 28, 2023
Foxy Hair Extensions logo

Reply from Foxy Hair Extensions

Hi Iveta, please get in touch with the sales team on info@foxyhairextensions.net and we can help you to troubleshoot this issue as our keratin is known to be very strong xx

Rated 5 out of 5 stars

Great hair

Foxy hair is always soft great hair to work with, it never looses its softness allay quick delivery

July 4, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look