Muhummad Uwais Khilji (do a google search on companies he is associated with) has a pattern. Build up a business, then stop fulfilling orders, then declare insolvency. Done this twice, halfway though... See more
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Ordered 2 bottles of aftershave took account of delivery days for delays due to postal strikes but the items came in 2 separate deliverys. Got worried when only 1 turned up but after emailing was i... See more
clear description of the product . The price was better than other companies. Free delivery within 3 days of ordering. so it only remains to say thank you Fragrance for my two bottles of obsession af... See more
I have several birthdays all at once in March. I used the filter to see what fragrances and aftershave was on offer. Got some really excellent discounted products at very good prices. Each product has... See more
Company details
Information provided by various external sources
Home page | Buy Perfume, Cologne, Gift set for Women and Men | Fragrance Avenue
Contact info
United Kingdom
- www.fragranceavenue.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Sold an out of stock item, but blamed courier.
Sold an out of stock item. They didn't send it. However, instead of being honest, they pretended the courier lost it. (Though they did process the refund themselves after 1 week)

Reply from Fragranceavenue
Stay away , totally rubbish
I have ordered a fragrance on 16/feb/2023 the delivery time was was 2-5 working day. They never send me any tracking information, I'm still waiting for my order , i rang them buy they never answered. I have raised the issue with PayPal and have to go to make a claim.
Stay away from them please.

Reply from Fragranceavenue
Very competitive prices
Very competitive prices, good delivery time, site easy to navigate.
I've had 3 orders now and sadly they…
I've had 3 orders now and sadly they have got progressively worse. First one was fine. Second one for some reason they needed to check my address. I had to ring them but took 2 whole days to get through. Third one was very stressful because exactly the same happened with my address and I tried for 3 days solid to get through on the phone unsuccessfully. They also never respond to emails. It was only when I threatened to report it to the police as a theft that they phoned me and my order arrived the next day! It's such a shame as the packages I've had have been outstanding value and if not for these problems I'd have given 5 stars

Reply from Fragranceavenue
Great value birthday presents
I have several birthdays all at once in March. I used the filter to see what fragrances and aftershave was on offer. Got some really excellent discounted products at very good prices. Each product has a full description too, so if its one you are not sure of it describes the smell for you. All of the products I received were identical to the photographs on the website. They came within a few days of ordering and were well wrapped and packaged. Extremely pleased I came across this company and will use them again to start getting ahead with Christmas.
Great price and fast
Its more than 2 weeks and I have not…
Its more than 2 weeks and I have not receive my parcel yet.

Reply from Fragranceavenue
Original delivery went missing but…
Original delivery went missing but replacement was sent quickly.
Ordered this 6th feb phoned up to see…
Ordered this 6th feb phoned up to see where it was told me it was lost so apparently sent another still not arrived been delivered and signed for by somebody else at another address I’ve asked 3 times for a refund and still nothing I do not recommend

Reply from Fragranceavenue
Price was great!
Website easy to use, aswell as the whole check out process. Delivery was quick. Price of perfume was great!
Worst company EVER! DO NOT BUY FROM HERE
The worst online experience I have EVER had. Package was returned to sender with no explanation. Then when I asked them to send it back to me, they said they couldn’t send a replacement to me without speaking to me on the phone and that they had tried to call me (they hadn’t) I was on hold multiple times each day, emailed to say no one is answering the calls. They again said can’t send it without speaking over the phone. I’m the end I had to go through my bank to get a refund. DO NOT BUY FROM THIS WEBSITE! YOU HAVE BEEN WARNED!!!!!!

Reply from Fragranceavenue
a rubbish website that I would never…
a rubbish website that I would never recommend,been calling and emailing and no response,gift was ordered for my son birthday on the 6th Feb,and yet still nothing,they said it was lost in the post so they will resend,and now they have provided a tracking number,that shows not available,I contacted royal mail and they said it's not been sent out yet through the provider,it's only done online , really really disappointed please don't waste your time on this website.

Reply from Fragranceavenue
Good!!!
Brilliantly wrapped and it was what I ordered, all boxed and packaged lovely. only down side is it took longer to come than said.
Horrendous!!!placed an order for a gift…
Horrendous!!!placed an order for a gift a week ago and no arrival. I will now have to go out today and physically buy another gift as the occasion is tomorrow. Order. FA38173

Reply from Fragranceavenue
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