Never received my perfume, they don't even have any way to track your order you make a payment & sign up & for some reason you try to login & you need to reset password once you do . You go on your G... See more
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See what reviewers are saying
I chose Fragranceon because of their lower prices on perfume. After ordering it took about 3 weeks to receive my order after several inquiries into when it would be fulfilled and shipped. It was stres... See more
This is a scam website. Don’t be fooled. They undercut prices to generate a sale for something they don’t have in stock, then when you call customer service then just try to offer you a $100 gift ca... See more
I ordered a Mac mascara from this company “Fragance.On.com”, confirmation e-mail received but then after 3 weeks nothing else happened and I tried to e-mail, contact company but on the website it only... See more
Company details
Information provided by various external sources
Shop designer name brand perfumes and fragrances.
Contact info
United States
- www.fragranceon.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very Disappointed
I placed my order on 11/08/2020 and was charged at that time. I haven’t received my order as of 12/06/2020 and my order status still says it’s awaiting fulfillment. When I placed my order, it should have said “out of stock” so I could have ordered it elsewhere. I will be disputing the charge on my credit card since I haven’t received my order or an communication regarding the delay of my order. I’m very disappointed in the service of this company.
Not the best experience
Not the best experience. One week after ordering I checked the tracking number and noticed no action had been taken. I emailed their customer service and asked for a refund. Later that same day I checked the tracking again. It now said a label had been printed but that was it. No scans had been placed by the courier. I emailed their customer service again and again asked for a refund because it hadn't shipped. I never received any reply from the company. A couple days later my order arrived. It was a different cologne than what I had ordered. I had ordered a bottle of Lempicka au Masculine but received a bottle of Lempicka Homme. Similar? Yes. What I had ordered and what was pictured and named in the description? No. FragranceX.com is a much better site to purchase perfume and cologne from.
They carry authentic Chanel perfume at…
They carry authentic Chanel perfume at great prices. I got exactly what I wanted, and customer service was very responsive. I will buy from them again.
I was able to find the cologne I like…
I was able to find the cologne I like really easy on there website, easy ordering and shipping was came in fashionable time. They seem to be a very well established company. I will order from them again.
Product is excellent will order again…
Product is excellent will order again thank you soo much
Extremely helpful company
Fragranceon has been extremely helpful resolving an item that was out of stock. I was grateful for their kind follow-through.
Very easy ordering went smooth and…
Very easy ordering went smooth and received it on time...good prices also.
Scammers
If there was a zero star that's what I would give.I have tried for days to contact them by phone at all times of the day and night I always get a busy signal.i have texted them with NO return message. I ordered and within two hours tried to cancel . So for 4 days still the same no answer or contact. So I have filled a complaint to BBB on this company for being a Scammer and no full refund of my money and no contact from them. So please don't order from them they will scan you with no refund and noway to contact them.
This site is breezy and colorful
This site is breezy and colorful , my order came hella lit , i was buzzin thru work word to the click ima shop again like for shiznae..
My first order was everything that I…
My first order was everything that I ordered and I really like everything that I order. Great Company saves me from going to the mall.
I have been buying my perfumes here for…
I have been buying my perfumes here for last 8 years, they have great service and great products. I tell my friends about it too.
Bad customer service
I ordered a Mac mascara from this company “Fragance.On.com”, confirmation e-mail received but then after 3 weeks nothing else happened and I tried to e-mail, contact company but on the website it only said “store unavailable” to me it’s either a ripped off or fraud this company. Very bad customer service and I do not trust or will ever order from here.
I ordered perfume from this site on …
I ordered perfume from this site on December 13, 2017. They took the payment out of my banking account, but failed to give me a tracking number. The phone number on the website doesn't work and there's no way to get in contact with anyone. I have no idea if I will ever get the package.
Buyer Beware
I ordered a fragrance from this company and when it arrived, I noticed stark differences in both the smell and the packaging from the original purchased at another store. I contacted the company immediately to which I was sent a return label and assured I would receive a full refund. Once the company received the return, the story changed and I was given the runaround. I left 2 negative reviews and then suddenly, I received a partial refund as well as a threat of legal action if I left any bad reviews. I requested a full refund to which I was informed I would not get if I did not remove all my negative reviews. This is a direct violation is my first amendment right. I would never do business with this company again!!
shopping experience was ok.
shopped here once and the experience was ok, thanks.
I love this site...
I love this site, site is user friendly and I love the customer service. I recommend this to anyone who wants to have an easy experience in shopping.
Loved it!!
I loved my stuff received through fragranceon Thank you so much! :D
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