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France At Home Reviews 

10
•
TrustScore 4.5 out of 5

4.4

Supermarket
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Company details

  1. Supermarket
  2. also in
  3. Confectionery Wholesaler
  4. Grocery Store

Written by the company

Australia's Largest Online French Supermarket France At Home is an Online French Supermarket based in Victoria, Australia importing a large range of French grocery products and selling directly to the public and wholesale, whether you are in Australia or abroad.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.4

All reviews

(10)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Super customer service

This was the only place in Australia I could find a decent electric fondue maker outside the big A-Z, so wanting to support a small business instead ordered with France at Home. The Tefal product was brilliant but the service sets them apart - there was a glitch (not of their making) in the tracking of the parcel by the couriers and a quick email from me to check had immediate response and full follow up (including a personal phone call). Highly recommend and will be ordering some cheese next.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for my beautiful parcel and…

Thank you for my beautiful parcel and all the products! I ordered my favorite Bonne Maman crème de marron, the LU petit écolier of course, some orangina, some French cheese and butter. I have already finished them all so I’ll have to place a new order very soon! Thank you for bringing France to us in Australia ❤️

May 1, 2026
Unprompted review
France At Home logo

Reply from France At Home

Thank you so much for your lovely review! 🇫🇷

What a fantastic selection, Bonne Maman crème de marron, LU Petit Écolier, Orangina, French cheese and butter… sounds like a little taste of France at home 🥰

We’re so happy you enjoyed everything, and we truly appreciate your support. Looking forward to sending your next parcel very soon!

Rated 5 out of 5 stars

Amazing service

Amazing service, great products! Highly recommend. So many French products 🥰

May 19, 2026
Unprompted review
France At Home logo

Reply from France At Home

Thank you so much for the lovely review 🥰

We’re so glad you enjoyed the service and our range of French products. Really appreciate the recommendation and support!

Rated 5 out of 5 stars

Great service

Great service! Highly recommend

May 20, 2026
Unprompted review
France At Home logo

Reply from France At Home

Thank you so much for your support!

We’re really glad you had a great experience with us and truly appreciate the recommendation

Rated 5 out of 5 stars

Simply Lovely

I’ve recently ordered online and I was very happy with all the care taken with my order. Ordered on Monday, received my order the next day. Everything arrived in perfect condition. Such a yummy selection of French food I couldn’t find here. I’ll def be ordering again!

May 18, 2026
Unprompted review
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Reply from France At Home

Thank you so much for the lovely review!

We’re so happy to hear your order arrived quickly and in perfect condition. We take a lot of care packing every parcel, so it’s wonderful to know it was appreciated.

Glad you enjoyed the selection of French goodies, and we can’t wait to send you another parcel soon

Rated 5 out of 5 stars

Long time customer

I have been ordering through France at home for over 10 years now. The products are amazing but it's the level of service they provide that's next level. 100% recommend to anyone.

May 19, 2026
Unprompted review
France At Home logo

Reply from France At Home

Thank you so much for your incredible support over the past 10+ years!

It truly means a lot to hear that both our products and service have kept you coming back for so long. We’re so grateful for your recommendation and continued loyalty

Rated 5 out of 5 stars

Best French products with fast delivery

I’ve ordered from France At Home several times and the experience has always been excellent. The French products are always great and well packed, and delivery to is always fast. Great range of French groceries. Customer service is always great. Highly recommend France At Home for anyone looking for genuine French food products in Australia.

April 13, 2026
Unprompted review
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Reply from France At Home

Thank you so much for your kind review and continued support!

We’re really glad to hear you’ve consistently had a great experience with us, from the product range and packaging through to fast delivery and customer service.

It means a lot to know you’d recommend France At Home for authentic French groceries in Australia

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Prompt communication and they even gave me a little treat and a note to say thank you. My order was delivered earlier than expected and all products were in perfect condition.

I also like that they used environmentally friendly packaging, which is a nice touch.

September 22, 2025
Unprompted review
France At Home logo

Reply from France At Home

Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that that our efforts don't go unnoticed

It’s great to know you also appreciated our environmentally friendly packaging, we’re always looking for ways to make the experience a little more special while being mindful of the planet.

We truly value your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great service, great products!

I found this online shop by chance when looking for some authentic French Hazelnut and Chocolate spread. I'm so happy with both the products and service. Great to be able to buy some French treats at reasonable prices here in Australia. Both the Hazel Nut & Chocolate and the Chestnut Cream were delicious, I'll be back for more!

August 26, 2024
Unprompted review
France At Home logo

Reply from France At Home

Thank you for your lovely feedback! We’re so glad you found us and that you enjoyed the Hazelnut & Chocolate spread and the Chestnut Cream.

It’s wonderful to hear you’re happy with our products and service, and we look forward to sending you more French treats soon!

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