Frances Hunt Furniture Reviews 

589
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Do not deal with this company! I gave 1 star simply because trust pilot do not let You leave this blank, they do not get any stars, DREADFUL. My elderly mother in law ordered a bed from them and it... See more

Rated 1 out of 5 stars

DON'T buy anything from this company or it's associated companies. I placed an order in September 2022 and still waiting for it, they blame suppliers and everyone else. They will give you the run a... See more

Rated 1 out of 5 stars

Don't order from Frances Hunt online or any company associated with Just Live Ltd. They will accept your order and promise delivery when you phone them but the item does not arrive. They also promise... See more

Rated 1 out of 5 stars

CLAIM I have previously written a review but seeing people sleeping on the floor with furniture being a no show is terrible. I have now gone through small claims (easy process online) and would urge... See more

Company details

  1. Furniture Store

Information provided by various external sources

Frances Hunt is a family run business trading since 1954. We specialise in supplying quality inexpensive beds and furniture to the public, property specialists, letting agents, hotels, universities, television production companies and many other institutions. We are bed and bedroom furniture, living room, dining room, childrens and home office furniture specialists. Our distribution centre (based in South East of England) provides stock for immediate delivery. Furniture in Essex and the surrounding counties can take advantage of our next day delivery service.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

589 reviews

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1.4

All reviews

(589)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company. The toddler bed was just perfect for my grandson and that a comfortable mattress was available was brilliant as smaller mattresses are hard to find. Good delivery time and on time too. Thank You.

April 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great furniture

I bought a nest of tables and I was very impressed by the quality and the beautiful finish of the furniture. Also I was kept informed of the progress of my order.
Usually I don't buy furniture without seen it first but I wanted to try and I am not disappointed, I will certainly buy again.

April 26, 2018
Unprompted review
Rated 5 out of 5 stars

TOP CLASS SERVICE

Helpful staff who were friendly and polite. I paid for the white glove service and goods were delivered ,unpacked and put in the exact place we wanted them.

April 23, 2018
Unprompted review
Rated 4 out of 5 stars

Dinning table

Very well make. Nice size for our room.
We did not wait long to receive it and got plenty of notice on it's arivel.
Very pleased and would recommend.

April 17, 2018
Unprompted review
Rated 4 out of 5 stars

Worcester

Four very nice white chairs been delivered, unfortunately not much use without the dining table that should be with them. Very apologetic delivery driver said there is chaos in the warehouse. Surely someone can put a five piece order together, and send it all together??? Now will have to take another day off work for the delivery of the table....whenever!!!

Update, the table has now arrived a day later. Very satisfied with the quality of the product, good and sturdy. Thank you to the customer relations deptment of France Hunt for all the chasing and updates, it was much appreciated. Maybe you need to rethink your delivery suppliers as they seem to be letting your team down.

April 5, 2018
Unprompted review
Rated 1 out of 5 stars

Quite possibly the worst retail company I've ever dealt with

Seemingly selling products that aren't in stock as it took 3 separate supplier deliveries to them before they claimed to have my 6 dining chairs. 9 weeks after I ordered the delivery arrived only for the driver to say he only has 5 and someone was meant to call me. All through this process there's been promises of a phone call or some form of contact but it rarely happens; customer service is almost non-existent. It took a month for the last chair to arrive after someone in customer services finally took charge and treated me like a customer. It took over 13 weeks to get my order of 6 chairs when the site states 2-4 weeks delivery. Other than the last week or two the service received just hasn't been good enough and there's zero chance I'd ever order from them again.

April 4, 2018
Unprompted review
Rated 3 out of 5 stars

The item took 2 months to arrive with…

The item took 2 months to arrive with continual phone calls it was replacing a broken pine chair as part of a dining set in our kitchen.We have not had delays with other companies re online orders & if there has been a query they have kept in touch . The product is excellent & better quality than the other 3 chairs.

April 3, 2018
Unprompted review
Rated 5 out of 5 stars

Super service

Super service, amazing choice of furniture. We are so pleased with the quality and style. First class delivery and packing. Would highly recommend

March 23, 2018
Unprompted review

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