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Company details
Information provided by various external sources
Vente en ligne d'articles pour la cuisine, d'ustensiles de cuisine et accessoires de cuisine. Grand choix de couteaux, robots multifonctions, machines à café parmi les plus grandes marques : Kenwood, Magimix, Nespresso...
Contact info
180 avenue Victor-Hugo, 75116, PARIS, France
- 01 47 27 13 15
- info@francisbatt.com
- www.francisbatt.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping status doesn’t match reality
They marked my order as shipped a week ago; however, when I checked the shipping company’s tracking page, I saw that they haven’t even handed my parcel over to the carrier. It was my first and last time using this company. I hope I will be able to cancel my order asap so that I can buy the same thing from a more reliable online shop.
January 4, 2026
Unprompted review
Reply from Francis Batt
We hope to see you again very soon!
Team FRANCIS BATT
My order came perfect to the…
My order came perfect to the Netherlands! Quick and save!
Toutes est bien et vite arivé en la Hollandse!
May 10, 2022
Produit de belle qualité
Produit de belle qualité, expédié rapidement et relation au vendeur très satisfaisante. Je souhaitais une sangle pour un cartable qui n'en comportait pas et l'artisan va me la faire volontiers. Je recommande ce site made in France.
January 13, 2022
No delivery, no response
I'd placed the order (n° 89925) for some containers more than a month ago, 23/02/2021. All this time I have neither goods nor any response on my questions and requests from Francis Batt.
Fully disappointed.
March 24, 2021
Unprompted review
Reply from Francis Batt
Bonjour Monsieur et merci pour votre retour.
Je suis navrée que vous n'ayez pas reçu votre commande à temps, En effet certains de vos articles étaient en commande auprès de notre fournisseur et ils étaient également en rupture sur ce produit.
Nous avons également traverser une période très intense et nous avions pris du retard dans l'information que nous pouvions donner à nos clients et nous avons mis quelques jour à répondre à votre mail.
Je vous présente mes sincères excuses pour ces désagréments et vous informe que nous travaillons chaque jour pour que ce types de problèmes n'arrivent plus.
En espérant vous revoir malgré tout sur notre e-boutique,
L'équipe Francis Batt
Reply from Francis Batt
Bonjour et merci pour votre commentaire,
A bientôt chez Francis Batt
The packages where thrown over a gate 2…
The packages where thrown over a gate 2 meters high, by UPS Delivery, fortunately everything seems to be working properly.
June 13, 2020
Unprompted review
Reply from Francis Batt
Hello,
Thank you for your comment. We'll give this information to the carrier so that he can improve on the delivery.
If you have any problems with your item, please do not hesitate to contact our customer service.
See you soon,
The Francis Batt team
Reply from Francis Batt
Bonjour et merci pour votre commentaire !
A bientôt !
L'équipe Francis Batt
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