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Company details

  1. Toy Manufacturer
  2. Book Store

Written by the company

FRANZIS ist der führende Hersteller von vielfältigen Marken-Bausätzen. Von kreativen Adventskalendern für Groß und Klein über spannende Kinderbausätze bis hin zu anspruchsvollen Motorbausätzen und hochwertiger Fotografie-Software ist für jeden etwas dabei. Mit einer breiten Palette an DIY-Produkten und Know-How-Insights, kombiniert mit führenden Marken in den jeweiligen Gebieten bringen die FRANZIS-Bausätze Spaß und Herausforderung für jedes Alter.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Disappointing quality control on the…

Disappointing quality control on the Porsche 911 Boxer Engine kit
I purchased the Porsche 911 Boxer Engine model kit (290-part set) and while the concept is fantastic, the quality control is seriously lacking for the price.
Issues I encountered:
1. Warped valve guide rail - arrived significantly warped from the packaging, making it impossible to seat flat. Attempting to correct it with warm water made it worse.
2. Missing part - Part #74 (generator shaft bushing) was simply not included in the kit.
3. Known gear tolerance issues - the face plate gear has essentially zero clearance, a widely reported problem that Franzis is aware of but has not addressed.
I have contacted Franzis support but have yet to receive a response. For a premium-priced kit marketed to serious hobbyists, this level of quality control is unacceptable. I had to improvise workarounds just to continue the build.
The kit concept and design are genuinely impressive - hence 2 stars rather than 1. But Franzis needs to significantly improve their parts inspection and customer support response times.

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Transform Your Photos with Ease

# Transform Your Photos with Ease

FRANZIS Easy Photo has transformed my editing workflow. From the moment I launched the software, its clean interface, intuitive toolset, and streamlined workflows made it incredibly easy to navigate. I love the range of presets for color correction, denoise, and artistic filters—each delivers professional-grade results quickly. RAW processing is robust and efficient, and the one-click enhancements strike the perfect balance between automation and control. Advanced users can dive into fine-tuning with layers and masks, while novices will appreciate the guided tutorials and instant previews. Plus, the customer support team is responsive and helpful. Highly recommend for hobbyists and pros alike!

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

A waste of my daughter's money

My 23yr old daughter bought me a Porsche 911 advent calendar at a cost of over £50. A glossy brochure, but the car itself was just 4-6 pieces and the rest of the 24 were trivia such as post-its, a magnet, a cardboard matchbox, sticky notes "to record your thoughts and memories" 🤨. One of the key items (sound box) was missing so I emailed Franzis immediately but 4 weeks later still no replacement. Best avoided.

January 2, 2025
Unprompted review
Rated 2 out of 5 stars

Built the ford mustang motor v-8…

Built the ford mustang motor v-8 engine, after about 1 month of operation, the timing belt stretched and jumped time, causing the electric motor gearbox to bind and strip out a poorly made gear, this display kit barely had any run time on it at all. No way to contact the manufacturer for replacement parts, this kit was expensive, I expected much better

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

No response to a SPAM email compliant

The software is ok, but they get 1 star as I used their contact us form a month ago to report multiple SPAM emails, not from Franzis, to an unique email address that was used only for them a few years ago. That usually means a data leak or they sold my details, but no response means this review and a GDPR compliant.

August 14, 2021
Unprompted review
Show reviews in all languages. (233 reviews)

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