Freedom Mobiles UK Reviews 

317
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am absolutely satisfied with the product & the service. Product description **** It would be nice to have images of the actual product, but not necessarily. Process time *****... See more

Rated 5 out of 5 stars

This is the second phone I've bought from Freedom Mobiles. All good with both so far, 1st is over a year old and still good even after sliding off my dashboard and out of car window at a roundabout an... See more

Rated 5 out of 5 stars

Pleased with purchase having previously bought a fake ipad from elsewhere i checked freedom mobile on trust pilot and bought an ipad.it arrived quickly and condition was better than I expected for a... See more

Rated 5 out of 5 stars

As many people, I'm usually awry when it comes to buy things online specially technological devices. I ordered an iPhone, which arrived quickly, had minor scratches on screen, but besides that has bee... See more

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4.8

Excellent

TrustScore 5 out of 5

317 reviews

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4.8

All reviews

(317)

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Rated 5 out of 5 stars

Excellent Customer Service

I actually ended up not keeping the phone I bought from them, and sending it back was really easy. The refund arrived in just a couple of days, I really recommend these guys.

February 18, 2015
Unprompted review
Rated 5 out of 5 stars

Ipad purchase

I purchased an Ipad 16gb 3rd generation unlocked white. The first Ipad was an upgrade to a 32gb as they did not have the 16gb, unfortunately it was not unlocked, but the condition of the Ipad was first class. I telephoned Freedom mobiles and spoke to one of the sales personnel and explained that I needed an unlocked Ipad. They were very helpful and I was asked to return the Ipad so they could replace it for an unlocked Ipad. They paid for shipping it back. They didn't have white one so I accepted the replacement Ipad 16gb in black which was unlocked. The condition of the Ipad was Excellent. All staff that I talked to were first class and very helpful. Would Recommend highly.

February 18, 2015
Unprompted review
Rated 5 out of 5 stars

Ipad 3

(Honest opinion ) bought ipad 3 from freedom mobiles it was advertised as slightly marked on back . Other wise good condition . But when I opened it after delivery I was surprised to find it was even better then describe . Other sellers on eBay aren't so honest when it comes to describing used items . I will defiantly buy items from this company again . Once again thank you for your honest and accurate description of the. Ipad . Lead the way don't follow others .

February 18, 2015
Unprompted review
Rated 5 out of 5 stars

rating says it all

Could not be happier with the way freedom mobile's conducted themselves, fast delivery phone from them and in my hand within 24hrs on there free delivery and kept informed all the way would use them again without hesitation and would recommend them to anyone

February 17, 2015
Unprompted review
Rated 5 out of 5 stars

Good product, superb service

I recently purchased an iPad from Freedom Mobiles. The item was as described, the communications were prompt and good and delivery was very fast. I would recommend Freedom Mobiles and would do business again.

February 16, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing customer service.

I sleepily ordered an Iphone 6 from Freedom, and next morning realised it was the wrong one. I sent a quick email explaining this, and all was sorted....until I noticed my revised choice was only 64gb. I then decided that the original 128gb phone was better for me after all. All this could have turned into a nightmare, and as it was all my fault, frankly, I deserved it! Another apologetic email to freedom, and within 30 mins I received a reassuring reply stating that my original order was reinstated, and that the partial refund to my card was complete (thank you Damien). The phone arrived well packaged the next working day...and I LOVE it!.
I happily recommend freedom for both customer service, and quality of product.

February 15, 2015
Unprompted review
Rated 5 out of 5 stars

Top service

Nokia Lumia 930 arrived within days of ordering. This was an A graded item but was in better condition than I expected for money paid. Excellent service. I will be using this company again for sure. Thank you

February 13, 2015
Unprompted review
Rated 5 out of 5 stars

Execellent Customer Service!

The best vendor I've dealt with in the UK. Freedom-Mobiles.com's products and customer service is outstanding! I would definitely recommend this company to all. Thank you for your professionalism and assistance with the purchase of the iPhone 5.

February 9, 2015
Unprompted review

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