Purchased a backpack, failed in the first week. Supplier instructed to take it to three different independent repair shops none of which could fix it. Then they asked to send it to Holland at our cos... See more
Company replied
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Purchased a backpack, failed in the first week. Supplier instructed to take it to three different independent repair shops none of which could fix it. Then they asked to send it to Holland at our cos... See more
Company replied
Luggages presented as TSA locks aluminium and stuff, actually what you will receive is cheap Chinese crap. Not TSA logos but some weird logo. Aluminium parts doesn't look aluminium at all. If you sti... See more
I purchased a navy blue travel satchel for my recent trip to Spain. I found it very handy being able to fit all my essential things into the bag such as my family's passports, documents, currency, med... See more
Updated to 3 stars. Company (owner?) contacted me to sort out the issue. Proposed to refund both purchases. Agreed. Refunded only one for some reason....In any case, both suitcases are in the garbage... See more
We offer the best and most innovative travel gear of 2019. Awesome gear at awesome prices, check us out our online sale on Brand Luggage, Trolley Bags, Wallet, secret pouch, Anti-theft backpack and more.
Auchentoshan Terrace 181, G21 4UA, Glasgow, United Kingdom
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I purchased a red anti-theft backpack for my travels to the US. I live in the UK and my order arrived in just under a week. It was delivered by Yodel and a tracking number was available. I am happy with the bag so far as it looks good and it has many features which I think are useful such as the hidden zippers, the reflective strip, slash proof and waterproof material of the bag. I can happily say that it worked well for me on my trip to the US and I came back safe and sound with all my belongings. Been using the backpack for daily stuff like uni too. I would definitely order another colour, maybe one for my brother when he travels around Europe.
Got the travel satchel bag for my trip abroad with the family, and I have to say that it came in very handy! I was travelling with a family of 4, and managed to fit 4 passports inside as well as my purse, my camera, phone, glasses and flight tickets. The bag is a good quality material and it has many compartments to help me stay organised. I live in the States and the bag was delivered to me by USPS with a tracking number in 1-2 weeks. I got the grey colour travel bag and I am also going to buy a different colour for my friend. All in all, would recommend it. I was skeptical at first when I seen the ad on Facebook but I am really happy with my purchase from them.
I ordered a travel ruck sack for my husband for Christmas, which arrived late. When he finally got it, he was happy with it due to the safely of using it on the underground.
Not long after using it, the inside pocket ripped but he let the issue go. However, the strap toggle that connects the top strip to the bottom strap has broken. Having contacted the company they have said it's out of warranty and nothing they can do. Given the price of the bag, and the length of time he's had it. I would have expected the bag to have lasted longer. Would not be looking to buy again from this company.
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