FreeLogoServices Reviews 

2,434
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute SPAM!! I made the order on 1st of March 2026 - to date there was no reply or order delivered. Frustrated!!! DO NOT DO BUSINESS WITH THEM!!!

Rated 1 out of 5 stars

Paid for a service , 7 days later, and counting I dont habe what I paid for and shifting goL posts each day - now their website is said not to be functioning. Absolutely ridiculous and turning... See more

Rated 2 out of 5 stars

I am trying to make a payment to reactive my email address but only accept credit card payments. Have made several attempts to pay by debit details but no luck. Not getting a related email back just s... See more

Company replied

Rated 1 out of 5 stars

UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their superv... See more

Company replied

Company details

  1. Graphic Designer
  2. Art Supply Store

Information provided by various external sources

Get the tools you need to design a logo and promote your business online and offline. At FreeLogoServices we have helped more than 20 million businesses around the world develop their brand – a number that continues rapid growth each month.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(2,434)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and awesome solution I've…

Excellent and awesome solution I've ever seen before!

August 22, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello,

Thank you for taking the time to provide a review. We are so happy to be a part of your business growth.

Andrea Meise
Customer Care Specialist
FreeLogoServices

Rated 1 out of 5 stars

Worst WYSIWYG platform ever.

This is the worst WYSIWYG platform I've ever worked with. A client hired me to help make updates to their website because they don't want to have to build a whole new one. It's intuitive to use, but the customization is minimal and the product is sub-par. All I'm trying to do is use a different thumbnail for the YouTube video on the home page. There is no option to change the thumbnail. They have the nerve to charge $139/month for this "Build Your Own Site" product. It's not worth $10/month. I'm so surprised to come here and see they have a 4.0 rating. Really? It should be a 2.0. There are FAR better website builder platforms out there for about the same price. Don't use them.

August 4, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Sheila,

We sincerely apologize for any frustration or confusion this may have caused. I will be reaching out to you personally via email to your account email address. Please respond at your convenience.

Andrea M
Customer Care Specialist
FreeLogoServices

Rated 1 out of 5 stars

I would give this company no stars if…

I would give this company no stars if it was an option. This company is a complete fraud, do not purchase anything with them or they will get you out of a lot more money than initial stated. They charged me 11x in the same amount when I purchased their package. You can only reach them through email, no phone number listed. When I reached out they tried to tell me there was only one charge and there was nothing to refund me. I confirmed with my bank that those were actual charges and it was. I put in a claim with my bank and canceled all services. DO NOT PURCHASE FROM HERE!! I will be reporting them to the BBB as well!

July 26, 2020
FreeLogoServices logo

Reply from FreeLogoServices

Hello Devinn,

We sincerely apologize for any frustration or confusion this may have caused. I will be reaching out to you via email to your account email address. Please respond at your convenience.



Andrea Meise

Customer Care Specialist

FreeLogoServices

Rated 2 out of 5 stars

I am trying to make a payment to…

I am trying to make a payment to reactive my email address but only accept credit card payments. Have made several attempts to pay by debit details but no luck. Not getting a related email back just send instructions and insists on credit card. Just want email back online

July 25, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Callum,

Thank you for taking the time to provide a review on your experience. We sincerely apologize for the inconvenience and would like to assist you in getting your email back up and running as soon as possible. I am happy to see that you have been in contact with Jenna and you are working together to resolve this.

Good luck with your business and feel free to reach out to us via email if you have any other questions or concerns. Stay safe and well.

Andrea M
Customer Care Specialist

Rated 1 out of 5 stars

Free Logo Services pulled the plug on my business. Avoid them!

A shocking experience on Tuesday when Free Logo Services suspended my G-Suite business e-mail, without notice. I'm a sports therapist and I wanted to inform my clients taht I am re-opening my clinic in South Woodford this weekend. I believed this glitch to be a simple payment update method and my e-mail would be reactivated. Not so. I spent most of Tuesday trying to put through the card I already had with them, only to get nowhere. I sent them countless e-mails, each one coming back with instructions on how to reactivate my account, but impossible to do on the website. In the end, after going around in circles all day, they told me my card was declined. When my husband used his card to pay for my account to be reactivated, there was not a problem. EXCEPT that I would now have to purchase a DIFFERENT e-mail! Their response to all this was to tell me they had cancelled my subscription completely and were listing my account as 'deactivated!' The time wasted on trying to fix this, the damage done to my business and the distress and anxiety done to me is appalling. I'm now reporting them to Trading Standards and to the Competitions and Marketing Authority for unscrupulous practice. None of my clients can contact me by e-mail and Free Logo Services have essentially pulled the plug on my online business! I requested a copy of their Formal Complaints Procedure and will be seeking a legal remedy now. After Covid-19, to have this happen to a business is disgusting!

July 16, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Miriam,

Thank you for taking the time to write us a review. We sincerely apologize for the confusion and frsutration in renewing your subscriptions with us. I would be happy to work together in resolving this. Please look for my email and respond at your convenience. We apologize for any inconvenience this has brought you.

Andrea M
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

Just over 12 months ago I contacted…

Just over 12 months ago I contacted FreeLogo Services to set up a new tour business, with much help.
Due to the current situation in Victoria with COVID 19
High Country Winery & Brewery Tours are temporarily on hold.
When restrictions are lifted will need the support from Free Logo Services.

July 8, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Vickie,

Thank you for taking the time to write us a review. We are so sorry to hear this! We hope that your business is back up and running as soon as possible! Please let us know if there is anything else we can assist you with. You can always reach out to us at help@freelogoservices.com as well.

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 1 out of 5 stars

Beware!!! They will scam you’re

I’ve started dealing with Free Logo Services since 12/2017. I’ve had nothing but problems with dealing with them. Now I find out free logo services have been charging my credit card for over a year for services they have not been providing. There is no easy way to get in contact with them, COVID or no COVID. I want my mo ey back!!!! I am tired of getting scammed by this company. Be careful who you give your card number to. This company will cancel your order but charge your card anyways. Scammers!!!

July 7, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Nikki,

Thank you for taking the time to write us a review. We sincerely apologize that your subscription has been ongoing without consent. I would be happy to assess your account and email you with a resolution and refund to your account as well. Please look for my email and respond at your convenience. We apologize for any misunderstanding and frustration this has brought you.

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 1 out of 5 stars

A bad review

I accept that Covid-19 has had a devastating affect on everything, but my service from your company has been bad. My Domain address does not work and you have increased the cost from £2.95 to £12. I require clear answers to clear questions, not to be fobbed of with standard replies

July 5, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello,

Thank you for taking the time to write us a review!

I sincerely apologize for any confusion with your domain renewal and costs. I will be reaching out to you via email from help@freelogoservices.com using the information on your account email address.

Please respond at your convenience.

Brianne B.
Customer Care Specialist

Rated 1 out of 5 stars

UNAUTHORIZED CREDIT CARD TRANSACTIONS

I purchased business cards and some logos from this company in 2017. Fast forward to April 2020, due to the lockdown I was able to review my credit card details only to realize I had been charged by Freelogo for services I did not sign up for. After contacting my bank, they carried out an investigation amd discovered Freelogo has been charging me yearly since 2018! They have been stealing my money! For a domain I don’t have. I AM A NURSE!! Why do I need a website! I have had to cancel my cards and put out an alert with my bank. I want my money back please. I am taking this to the authorities and also posting all over the internet! YOU GUYS ARE SCAMMERS!!

July 1, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Stephanie,

Thank you for taking the time to write us a review! We sincerely apologize for any confusion with your initial order and the free domain name that you received. I would be happy to refund as many payments as possible. I will be reaching out to you via email to your account email address. Please respond at your convenience.

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

I have used other website builders in…

I have used other website builders in the past, but the Website builder through Weebly is the easiest I have used. I love that they are constantly adding options to add to my site.

July 1, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Charles,

Thank you for taking the time to provide some feedback. We are so pleased to hear of your satisfaction with our "do it yourself" services and ease of use.

Stay safe and well!

Andrea M.
Customer Care Specialist
FreeLogoServices

Rated 5 out of 5 stars

Great Service!

June 29, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Tamara,

Thank you for taking the time to write us a review!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

Recommended as it is quick easy and economical

Quick, Economical and Reliable, will use them again if required.

June 29, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello!

Thank you for the kind words and for taking the time to write us a review!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 1 out of 5 stars

Quick to take your money

Quick to take your money, but not available to sort your problems out. I wanted to change my contact number before my card got printed, but noone is around to help.keep sending messages and emails, but to no avail. I won't be ordering from this company again.

June 29, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Siamak,

Thank you for taking the time to write us a review, we sincerely apologize that you were not able to get a hold of anyone to make changes to your business cards. I do see that you have placed your order today and I am still able to cancel these for you. I will be reaching out to you in regards to your changes. Please respond via email at your earliest convenience.

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 1 out of 5 stars

Worse upseller

June 25, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Shamal,

I’m so sorry to hear there was a delay in response regarding your recent order. I would like to work on a resolution with you as soon as possible.

Kind regards,

Brianne

Customer Care Specialist

Rated 5 out of 5 stars

I am extremley satisfied with the…

I am extremley satisfied with the services that I have received from FreeLogo Services. Everytime I have a question or concern they quickly respond to assist me with being successful with my business needs. I would recommend this company to anyone who is starting thier business.
Thank you for all of your assistance and making this a great experience for me.

June 24, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello,

We appreciate your loyalty and business. Thank you for writing us a review.

Brianne B.
Customer Care Specialist

Rated 5 out of 5 stars

Amazing customer service and very…

Amazing customer service and very friendly. Will definitely recommend!

June 23, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Jaimie,

Thank you for taking the time to write us a review and share your experience!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 1 out of 5 stars

I am still waiting on my order for my…

I am still waiting on my order for my polo shirts, its been over a month and a half and we still do not have our order! The customer service is very poor, I have maid serval attempts to get in contact with your office and no one has responded as of yet. Please look into what's going on with my order. Your company has already pulled the funds from my account!!!
Number: 276674224
Order ID: 13925410

Your Order #13925410

Premium Printing
Finish: Glossy (Best for Photos)
Card Back: Blank back Quantity
500 Total
$39.95

Embroidered Polos
Size: 1 Men XL
Color: White Quantity
1 Total
$34.99

Embroidered Polos
Size: 1 Men XL
Color: Orange Quantity
1 Total
$34.99

Embroidered Polos
Size: 1 Men XL
Color: Sunburst Quantity
1 Total
$34.99

Embroidered Polos
Size: 1 Men XL
Color: Carolina Blue Quantity
1 Total
$34.99

Classic T-Shirts
Size: 2 XL
Color: White
Back: Custom back Quantity
2 Total
$38.17

Classic T-Shirts
Size: 1 XL
Color: Gray
Back: Custom back Quantity
1 Total
$25.08
Subtotal $243.16
Shipping $0.00
Discount $0.00
Tax $21.85
Total $265.01


Track Your Order


Your Receipt


Customer Number: 276674224
Order ID: 13925410
Order Total: $265.01
Billing Information
Kenneth Langston
United States
Payment Method: Visa
View Order
Shipping Address:
Kenneth Langston
1423 Brown St
Little Rock
AR
72204-3111
United States




Questions?
Visit our FAQ page.


Recommended Promotional Products
Classic T-Shirts


Shop Now
Classic Chrome Pen


Shop Now
Premium Printing


Shop Now



Logos
Business Cards
Promotional Products
My Account





Privacy Policy Terms & Conditions
FreeLogoServices.comTM 101 Convention Center Dr. Las Vegas, NV 89109
©2015, LogoMix, Inc., A Deluxe Company. All Rights Reserved.

Sales exclusions apply:
*Websites, domains, email, and all web-based products, including packages,
and Custom Logo Products, are exempt from sales promotions unless explicitly stated.
*Product availability subject to user location.
If you don't want to receive this email you can unsubscribe here

June 22, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Kenneth,

Thank you for taking the time to write us a review. We sincerely apologize that you have not received your order as of yet. I would be happy to get this resolved for you as soon as possible. I will be sending you an email to your account email address. Please respond to the email as soon as possible. We look forward to assisting you!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

They are very helpful

They are very helpful. I had forgotten I purchased a domain from them and they were able to sssisg me with getting it redirected to my website.

June 20, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Florence,

That's great news! Anytime you need assistance with your domain please feel free to reach out. Thank you for taking the time to write us a review!

Lindsey B.
Customer Care Specialist
FreeLogoServices.com

Rated 5 out of 5 stars

Excellent service!

June 19, 2020
Unprompted review
FreeLogoServices logo

Reply from FreeLogoServices

Hello Ossiri,

Thank you for taking the time to write us a review!

Lindsey B.
Customer Care Specialist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look