Yet again service outage - really not good enough for businesses dependent on online sales, and again no emails. This is now twice within 6 months and would indicate Freeolamail is not a reliable prov... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been with Freeola for nearly 25 years. I've had very few problems in that time, but when I've needed their customer service it's always been unbeatable for speed, efficiency and going above and beyond the call of duty.
I've used Freeola for domain hosting for more than 15 years. The service is excellent - reliable and good value
I’ve used Freeola for over 10 years - 100% reliable and great prices.
Their fees are reasonable. They keep you informed and whenever I have had need to contact them it has been easy, helpful and professional.
Offers a comprehensive service at realistic prices. I have used them for many years and am happy to keep doing so.
I like and trust freeola to provide me with good value web site / domain services. I have used them for a long while and they have never let me down. On the one occasion I had a technical problem, support were very knowledgable and helpful to resolve my issue
On the rare occasion I have needed to call customer services they have always been extremely helpful and friendly. The actual network is very reliable. Would always recommend.
Technical support is always quickly provided and efficient. The service is good value and reliable.
Very reliable and great customer services should you need it.
Great email and hosting services with tools suited to my (limited) level of competency. Support experiences have always been great. Swift response from people who, refreshingly, actually know what they’re talking sbout!
I have been a very satisfied customer of Freeola for more than 30 years - for our own domain name and email accounts and also setting up a website.
What makes Freeola brilliant is that there is always a friendly voice at the end of the phone when you have a query, who can sort any problem you might have.
Cheap hosting with good customer service.
Technical support are always so knowledgeable and helpful. Great service
Extremely reliable, always up, no issues, fast and reasonably priced. Been with them for over 20 years.
Always prompt service….
and great value for domain addresses and broadband and VoiP options
It’s a pity that fibre isn’t available in my road yet as a superfast network connection would make the package complete
The guys at Freeola always give me good advice and are so helpful. I've been with them forever and wouldn't change.
Freeola service is our secret, The general is not aware of it. They are taken for granted by such as Bt.
I have been with freeola for over 10 years using thier hosting services. Every problem i have had, most due to my own inexperiance, they have been extremely helpful and swift in tjeir responce.
I would not hesitate to ecommend them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.