I have my PC from them from years back. It works very well. I want to order one fir my husband. Their telephone number dies not work and I can't find another one. Are they still in business.
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Did an express order in their web, 2 days after without news from them and with the money locked in my account I decided to call them just to hear that order was cancelled. They didn’t even bother to... See more
Cant fault this companies after sales customer service. We had a problem with a desktop we ordered, freshtech collected solved problem and returned pc to me with 24 hour delivery at no ext... See more
First time buyer. Great price for the top branded internal components. Configured easily for a cheaper case etc. (which was good quality never the less). Very fast service, answered a query about a bu... See more
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4.5
Excellent
27 reviews
No history of asking for reviews
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Great value item,
ebay item, looking for a small but fast PC, bought one from Freshtech, and very pleased with goods, PC was well packaged, and very quick delivery.
June 17, 2016
Unprompted review
Purchase Not without problems....
All in all, I ended up with a working PC and a reasonable price so am happy with that. However I did have 2 issues which tainted the whole experience and would mean I would not buy from Freshtech again..
1) The Graphics cards became dislodged in transit and broke, which meant I was unable to use the PC. While when I contacted Freshtech they offered to replace it, they would ONLY do this once I returned the card to them and they checked it was faulty, at which point they would issue a replacement, This meant through no fault of my own, I ended up with an issue that took a week to resolve and an unusable PC.
2) One of the offers on the Freshtech Website was a FREE copy of the game The Division by Tom Clancy. Worth £50 and also being a game I wanted to buy and play, swung my decision. I was disappointed no game code was included so rang them and they explained I had to email their team and they would supply a code back... I emailed 3 times over the next 4 weeks and didn't not get any reply. On week 7 I emailed and finally got a reply saying the offer had now finished and they could not supply a code. Obviously at the time I bought the machine the offer was on and advertised on their website, so the fact they cannot reply to emails in a timely fashion is not my issue, but simply left me with a rather bitter taste in my mouth and of the view I would not buy from or recommend Freshtech to anyone else.
SO overall, Good PC - Good Spec - Good Price - but spoilt by after sales service and not supplying what you advertise on your website.
Thanks
June 17, 2016
Unprompted review
no negatives
Brilliant product
Top machine and service to match
Most recmendable
June 17, 2016
Unprompted review
Great value and service
Was looking for a good quality of bundle and found this product from fresh tech. Received in good time and the setup was easy and after contacting the customer service via email to figure a few things out, I was happy with the fast and helpful service received. Highly recommend this company.
June 17, 2016
Unprompted review
Great company!
Bought my first gaming pc and when it arrived I had trouble trying to install windows os. They were very helpful and answered every question I asked(which was alot!). Pc was quick to arrive and was up and running the same day. I will have to change the stock cpu cooler and add a couple more fans as the pc gets a little too hot. But overall great company and great communication. :)
June 17, 2016
Unprompted review
Couldn't ask for more
I didn't have clue what wanted it was for my son they come up with great computer for what my son wanted and for great price
And computer has lived upto my sons expectations so was very happy
June 17, 2016
Unprompted review
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