Friend or Faux Reviews 

73
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’m not sure there is anything else additionally to mention that five stars doesn’t already say. Delivered with haste, quality garments and very well priced- spot on, I will be back to order more 👌🏻... See more

Rated 5 out of 5 stars

Bought various items (t-shirts, hoodies & crews) over the last couple of years. First item ordered was incorrect on arrival as I ordered the zip thru hood and they sent the regular hoodie. Was... See more

Rated 5 out of 5 stars

Second time shopping at friendorfaux. In the first order (way back) there was an issue but this was resolved promptly by customer service. The second order no hickups. Recommended!

Rated 5 out of 5 stars

I am very satisfied with everything!!! I love this brand but the shop had limited selection and i was surprised and a bit shocked to see that, as your inventory is usually stocked. I was surprised to... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

A graphic led brand which encompasses global influences...To this day we remain standing in the present, pointing at the future, dreaming of the past.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

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No recent history of asking for reviews

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4.4

All reviews

(73)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st Class As always

As always, 1st class products - hoodie and a t shirt this time. Great quality, great fit and look. My friends now ask if I am sponsored by Friend or Faux with having that many products!

March 10, 2022
Friend or Faux logo

Reply from Friend or Faux

Hi Chris, thanks for the feedback. We're happy to hear we're doing things right. Have a great weekend.

Rated 5 out of 5 stars

Great hoodie

Great hoodie. Really well priced, for such a quality piece of clothing. Love the design and the colour was really vibrant too.

March 2, 2022
Unprompted review
Rated 2 out of 5 stars

Quick delivery, BUT…..

Quick delivery, good quality products.
However, do NOT expect a quick turn around on a refund. It’s been over 2 weeks since they received my return, yet still no refund……

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Friends NOT faux’s

Bought various items (t-shirts, hoodies & crews) over the last couple of years.

First item ordered was incorrect on arrival as I ordered the zip thru hood and they sent the regular hoodie. Was returned with little fuss and they refunded me without question.

Every order since has been correct & prompt to arrive. As someone who was in the fashion business for almost a decade, in my opinion for the quality is great for the price point. People expecting high end garments at high street prices need to manage their expectations.

Great grass roots company who I will continue to support.

September 12, 2021
Unprompted review
Rated 2 out of 5 stars

Sizing all over the place

The prices and designs are very good, unfortunately the quality is lacking. I ordered a hoodie and a sweatshirt both in size L, but the items differed so much in size that I could only fit one.

Returns are a bit of a hassle, so it isn't worth it for me to order here again, seeing as I won't know if I'm going to be able to fit the item.

If the company can get its sizing and returns in order, I'll visit again.

December 21, 2020
Unprompted review
Rated 1 out of 5 stars

They lost my parcel adn charged me anyway

They lost my parcel, I asked for a refund and then they charged me 6€ for the shipping that never arrived! Disgusting, dishonest and really bad costumer service. DONT BUY TO THIS ROBBERS!!!!

September 28, 2020
Unprompted review
Rated 1 out of 5 stars

Bad quality and bad customer service

Unfortunately the great designs of these products can not be backed be backed up with great quality. The two t-shirts i ordered were very poor quality, thin and flimsy material. They were both size L, but were actually completely different sizes to each other and ill fitting. Very disappointing considering the designs are so nice.

On top of this, the delivery originally got lost and the customer service was shockingly bad when I was trying to locate my items. They were just not interested in trying to help me track down the package at all, saying simply that they had sent the items and I would have to sort it out myself. This took lots of time and effort on my part which they were unwilling to help with at all.

So I was even more disappointed when I finally got my hands on the items and the quality of them was so bad.

All in all a terrible experience, bad customer service and and bad quality products.

September 16, 2020
Unprompted review
Rated 2 out of 5 stars

Love the designs but that is it unfortunately

Love the designs from this company, however the quality is and customer service is very poor. Received the wrong hoody then received another replacements which was stained. Still waiting on exchange, the returns take ages, months not weeks. The stitching came away from the pocket on another hoodie I had purchased on the second wear too. Also two holes appeared after one wear of the one of the T-shirts I had purchased (At the neck, where the tag is stitched on)

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality and design

Have bought 5-6 T-shirt’s from this company over the years. Love the unique designs and the quality of the T-shirt’s are actually really good. Delivery time was as promised.

August 10, 2020
Unprompted review
Rated 2 out of 5 stars

Bad Quality

I got myself a few hoodies just after xmas from this site. I loved the designs and had been tempted for a while. When they first come they were both a large but had different fits. After a few wears, the hoodies started to lose shape and come apart around the neck. Great designs, poor finish

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

Ridiculous customer service

Ridiculous company, take ages to put a refund through even though in their policy it says 14 working days, I've been waiting over a month in working days and have not received anything back. Customer service is awful and they lie to their customers. Also quality of the product is poor and not worth the money.

June 6, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, arrived on time with brilliant quality shirts and jumpers, ordered the mystery box and I was fully satisfied with the product

May 7, 2020
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service. Ages to refund something they initially said they didn’t have. Waited and had to chase again. Unacceptable wait and unacceptable ‘service’. I simply can’t afford to use them again. A friend had a similar experience so it’s not an isolated case.

February 12, 2020
Unprompted review
Rated 5 out of 5 stars

Quality, stylish and affordable clothing.

I see others having issues with this company, but it’s all down to personal experience. I received my order of a sweatshirt and t-shirt yesterday and I have to say the quality is amazing, super soft premium feel and really comfy to wear. Designs are great, I look forward to purchasing more when they release new collections.

January 15, 2020
Unprompted review

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