I had a very disappointing experience…
I had a very disappointing experience at this salon. I came in with clear reference photos of my own hair, showing the balayage/highlights and haircut I wanted, and I specifically asked if it was possible to achieve that result. I was told yes.
Unfortunately, I left with hair that was very yellow and difficult to manage, which was far from what we had agreed on. I contacted the salon immediately and returned, explaining that I couldn’t go to work looking like this. However, I was told there was no time to fix it that day, and instead of offering a solution, I felt blamed for the outcome.
I also found the explanation about the products not being suitable for “non-Scandinavian hair” unprofessional and unconvincing. What disappointed me most was the lack of willingness to take responsibility or correct the result.
In the end, I had to pay another salon to fix my hair, which added to the cost and stress. Considering the price I originally paid, I expected much better service and care.
I would not recommend this salon based on my experience.

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