Frost Auto Restoration Techniques Reviews 1,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent range of products, often highlighting their high quality and effectiveness for various restoration and maintenance needs. Many people also commend the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. The service is frequently described as excellent, with consumers appreciating the helpful staff and good communication. However, some customers also noted issues with product coverage, specifically mentioning that a kit did not contain enough sealer for their needs. A few other people also felt that communication regarding order updates, especially for faulty items or replacements, was slow and frustrating. There were also isolated instances of delivery concerns, such as an order not arriving or issues with specific carriers.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, efficient, and... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast delivery, with some orders... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the industrial quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent knowledge of products and their uses and limitations. Brilliant correspondence with customer to get the best results. Frost went above and beyond to get the information that I wanted. Very... See more

Rated 5 out of 5 stars

In comparison to "other" systems this is a first-class product that seriously leaves the others trailing in its wake. The quality is superb although the process needs to be followed to the letter. Ca... See more

Rated 5 out of 5 stars

Great metal bender that works super well. It actually bends beyond 90° which is nice. Delivery would benefit from being tracked since I had no idea when parcels were arriving.

Rated 5 out of 5 stars

ordered consumables kit for plasma cutter on the Saturday and had them by Tuesday lunch time. correct kit and well packaged. Will deftly be using Frost Auto restoration in the future.


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Motorcycle Shop

Information provided by various external sources

Tools & Equipment for any automotive restorer, competitor, and craftsman. Incl Oils, Painting, Plating, Rust, Polishing, Bodywork and much more. UK agents for Millers Oils, POR-15 (paint), Eastwood (paint), One Grand (polishing), Dinitrol (Rust prevention). Subscribe to Frost newsletter and quaterly catalogue to get exclusive discounts as well as editorial articles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service. Received my item very well wrapped and quick. Will definitely use this company again. It was highly recommended to me and they were right.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the prompt response…

Very happy with the prompt response from Frost Auto Restoration Techniques, unfortunately, they used (Parcel force/ Royal Mail), who dont deliver if you live in a flat, I had to pick my parcel up from a post office, I would recommend you use a more reliable delivery service, I will be ordering more products from you, it’s refreshing to have a company that does American engine paint in the UK, thankyou for taking good care of me.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Sercice. Brilliant jack.

I had great service from the guys. Payment was easy and transparent, communication was excellent, the item exceeded my expectations. All in all, a 5 Star experience. Thank you. Gerry

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Completely over the top packaging !

Just received my order from Frost , a 500ml bottle of cleaning fluid . It shows a spray top in the pictures,which ot never came with ,but moreover, it came in a large cardboard box ,packed with shredded cardboard...completely overkill for a parcel this size .

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Frost - Always there.

Frost are a restorers best friend. I have ordered paints and tools from them no problems , ever. They also stock the top USA tool makers and paint suppliers ,Eastwood.
Say no more.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Having contacted Frost auto with a technical query, the response I received was exceptional. They certainly went way beyond my expectations, even contacting the manufacturer several times on my behalf and updating me constantly. Excellent professional service, much appreciated.

February 11, 2025
Unprompted review
Rated 2 out of 5 stars

Promised next day.

I've used this company before and haven't had any issues till now.
I rang and asked if my order would arrive the next day to which the answer was "provided I ordered before midday" so I did order at 1115
This was on Thursday and was not sent out till the Friday which means I will not receive it until Monday or Tuesday.
I've now lost the job the materials were for and am out of pocket not just on my labour but the materials ordered I can't say I'm impressed nor will I be using this company again.
Shame on you for your false promises and quite frankly terrible customer service.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Frost 8kg Vibratory Tumbler

Clear description of the Vibratory Tumbler. A short informative video outlining use. Ordered on Friday and delivered by Monday Lunch.
The original order and invoice was emailed for down loading. Plus the web site is very good as well. A good business that was very positive to deal with. I’ll be back👍

January 20, 2025
Unprompted review

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