Frost Auto Restoration Techniques Reviews 1,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent range of products, often highlighting their high quality and effectiveness for various restoration and maintenance needs. Many people also commend the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. The service is frequently described as excellent, with consumers appreciating the helpful staff and good communication. However, some customers also noted issues with product coverage, specifically mentioning that a kit did not contain enough sealer for their needs. A few other people also felt that communication regarding order updates, especially for faulty items or replacements, was slow and frustrating. There were also isolated instances of delivery concerns, such as an order not arriving or issues with specific carriers.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, efficient, and... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast delivery, with some orders... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the industrial quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent knowledge of products and their uses and limitations. Brilliant correspondence with customer to get the best results. Frost went above and beyond to get the information that I wanted. Very... See more

Rated 5 out of 5 stars

In comparison to "other" systems this is a first-class product that seriously leaves the others trailing in its wake. The quality is superb although the process needs to be followed to the letter. Ca... See more

Rated 5 out of 5 stars

Great metal bender that works super well. It actually bends beyond 90° which is nice. Delivery would benefit from being tracked since I had no idea when parcels were arriving.

Rated 5 out of 5 stars

ordered consumables kit for plasma cutter on the Saturday and had them by Tuesday lunch time. correct kit and well packaged. Will deftly be using Frost Auto restoration in the future.


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Motorcycle Shop

Information provided by various external sources

Tools & Equipment for any automotive restorer, competitor, and craftsman. Incl Oils, Painting, Plating, Rust, Polishing, Bodywork and much more. UK agents for Millers Oils, POR-15 (paint), Eastwood (paint), One Grand (polishing), Dinitrol (Rust prevention). Subscribe to Frost newsletter and quaterly catalogue to get exclusive discounts as well as editorial articles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not impressed with their customer…

Not impressed with their customer support. We expressed an issue to them which had put us in a dilemma. And instead of swiftly resolving the issue. Which they could have done very easily. They made additional requests which only made the disappointing situations even worse. Causing more inconvenience. ‘’ Great customer will always cost less than bad customer service in the long run ‘’

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Frost as usual were the go to

Frost as usual were the go to for things required to do up anything made from metal. Great prices, an amazing range of 'I didn't even know where to get one' items, easy to use website and checkout, and exemplary packing/delivery mean I keep coming back. This time it was POR-15 for my 'newly restored from a load of old girders work bench'. Why has it taken me so long to find out about POR-15 products? If it's rusty and you want to change that to shiny and painted then POR-15 stuff coupled with Bilt Hamber products to negate the rust are the way to go. Expensive but they do the job, and you only have to do it once unlike other products which I had been using!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered several VERY high temp paints…

I ordered several VERY high temp paints for an exhaust system this week.
1 was accidentally ordered with the normal high temp instead of Very High Temp.
Phoned the guys up and a very nice lady sorted an additional order from me, with 1 return item sorted over the phone at the same time too.

There was no beating around the bush and all sorted very quickly.
Real people here, no Ai running you around the different departments. Very impressed. Quality products. What more can I say. Xxx to the lady - what a star.

September 10, 2024
Unprompted review

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