Frost Auto Restoration Techniques Reviews 1,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent range of products, often highlighting their high quality and effectiveness for various restoration and maintenance needs. Many people also commend the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. The service is frequently described as excellent, with consumers appreciating the helpful staff and good communication. However, some customers also noted issues with product coverage, specifically mentioning that a kit did not contain enough sealer for their needs. A few other people also felt that communication regarding order updates, especially for faulty items or replacements, was slow and frustrating. There were also isolated instances of delivery concerns, such as an order not arriving or issues with specific carriers.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the wide range of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, efficient, and... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast delivery, with some orders... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the industrial quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent knowledge of products and their uses and limitations. Brilliant correspondence with customer to get the best results. Frost went above and beyond to get the information that I wanted. Very... See more

Rated 5 out of 5 stars

In comparison to "other" systems this is a first-class product that seriously leaves the others trailing in its wake. The quality is superb although the process needs to be followed to the letter. Ca... See more

Rated 5 out of 5 stars

Great metal bender that works super well. It actually bends beyond 90° which is nice. Delivery would benefit from being tracked since I had no idea when parcels were arriving.

Rated 5 out of 5 stars

ordered consumables kit for plasma cutter on the Saturday and had them by Tuesday lunch time. correct kit and well packaged. Will deftly be using Frost Auto restoration in the future.


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Motorcycle Shop

Information provided by various external sources

Tools & Equipment for any automotive restorer, competitor, and craftsman. Incl Oils, Painting, Plating, Rust, Polishing, Bodywork and much more. UK agents for Millers Oils, POR-15 (paint), Eastwood (paint), One Grand (polishing), Dinitrol (Rust prevention). Subscribe to Frost newsletter and quaterly catalogue to get exclusive discounts as well as editorial articles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Website stock indications unreliable.

After I'd ordered I was emailed to say some of my order wasn't in stock even though the website still showed it as available. The website continued to show available stock for several days after.

No problem with any of the stuff delivered and Frosts are a great source of specialist restoration products, but it is very annoying if you can't believe what the website tells you with regard to stock. Hope that gets fixed very soon.

October 15, 2015
Unprompted review
Rated 5 out of 5 stars

Tank seal

Used this product a few time now. Always had excellent results. Quick delivery and well packaged. Couldn't ask for more from Frost.

October 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great service, Great products.

Have ordered from Frost on a number of times and this order was as usual. Great products and great service. I have also visited them on several occasions, Staff always very helpful.

October 11, 2015
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Bought my hand nibbler online, prompt delivery. They seemed only one who supplies them. Used for my important jobs. Will order more for my back ups.

October 10, 2015
Unprompted review
Rated 2 out of 5 stars

Shipping problems

Very disappointed that Frost no longer uses shipping companies that will accept solvents/paints for shipment to the continent. I had to ship order to an acquaintance in the UK who was coming to France, who brought the items with them.

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service, based on 3 transactions

Ordered 3 times in the past 3 weeks, and no problems at all with Frost. Parcel Force used for next day delivery on one occasion, but delivery never took place until the day after. This was Parcel Force's fault, not Frost's. I informed Frost of the problem, and they refunded the postage after tracking confirmed the delay. Great service from Frost, but shame about the unreliable service (yet again for me!) from Parcel Force.

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

POR15

Product arrived as stated. So far has lived up to all expectations. Coverage and end quality is exceptional.

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

Great customer service and products. Cheapest I could also find the product. Will definitely be coming back!

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent product.

Many thanks for the Eastwoods undercoating and paint prep. I used them on my brand new Indian Chief Classic Motorcycle. A super product as one would expect from the USA. Frost will always be the first port of call if I need further products.

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Quality Counts

Item arrived pretty quickly, and quality was better than expected. Works much better than the tool it replaced. Previous tool was not old,worn out,or damaged just cheap! looking good when first used then quickly became second hand. Lesson learned would recommend Frost to anyone..

October 1, 2015
Unprompted review

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