I have been a member of the FSB for more than half a decade and they have honestly always been among the most valuable membership organisations I have used. The FSB have a deep understanding of SMBs a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have been a member of the FSB for more than half a decade and they have honestly always been among the most valuable membership organisations I have used. The FSB have a deep understanding of SMBs a... See more
Company replied
WATCHED FSB OVER FORTY YEARS,JOINED RECENTLY,AFTER A WEEK,LEGAL HELP HOPLESS,EMAILS DAILY,IN IT FOR KICK BACKS FROM WHAT THEY SELL,TOTALLY USELESS WILL NOT BE RENEWING MY MEMBERSHIP.IF YOUR A SOLE... See more
Company replied
I joined the FSB earlier this year when I decided to start my own HR Consultancy service after being made redundant. As a sole trader trying to grow a business you need to wear a lot of "hats" incl... See more
Company replied
I have recently joined the FSB and have been blown away by the outstanding customer service and the quality of the services included within the membership. I can't recommend joining them enough - I've... See more
Company replied
Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members. Members receive an exclusive package of great value business services including advice, financial products and support. The benefits include protection in the case of tax inspection, legal and HR advice, as well as local networking groups and business banking. We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our policy and advocacy team in Westminster focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.
Sir Frank Whittle Way, FY4 2FE, Blackpool, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attending the FSB Business Bootcamp at TBXH @ Sunley House was an invigorating experience! The stylishly designed space provided the perfect backdrop for a day dedicated to empowering small business owners.
From insightful sessions to invaluable networking opportunities, every moment was tailored to support and inspire growth.
The practical skills acquired and the connections made are sure to propel my business forward. Plus, the complimentary lunch was a delightful bonus!
Hopefully looking forward to repeat of this amazing event. I highly recommend this event to entrepreneurs and small business owners looking to develop and grow their businesses.
Lovethat lots

Reply from Federation of Small Businesses
Starting a business is a busy time, so having Justin take time to show me what FSB has to offer was a fantastic introduction. Happy to be a member of the FSB :)

Reply from Federation of Small Businesses
My advisor Mark Turland was great. He was very helpful, informative and professional. I am really glad I was introduced to FSB and the benefits they provide. I am looking forward to a long lasting relationship and support in growing my business

Reply from Federation of Small Businesses
The FSB bootcamp in Croydon was amazing. The venue was superb. Food was great, staff were so helpful. They kept supplies topped up throughout the day. There were some fantastic speakers and exhibitors. And it was so well attended. Can't wait for the next one!

Reply from Federation of Small Businesses
I did not know what to expect from this FSB event. It was worth the journey. The event was action packed from start to finish with a variety of speakers speaking on topics that impact businesses. There were nuggets for all business types to take away. The venue was easy to find and everything was well organised. A day well-spent with the
opportunity to also network with like-minded people. (Tutoristic)

Reply from Federation of Small Businesses
I am not sure what I was expecting from the FSB but I was hoping that I would get some help in understanding the business world when starting up my own small business.
The welcome service *I have received was fantastic. I received a phone call initially that explained what the FSB did and I quickly realised that the FSB would be a very useful resource for me, so I signed up here and then.
All actions were followed up and received another meeting invite to walk me through the FSB platform which was truly informative and Morgan Lamoureux was brilliant, down to earth, chatty and responsive to my queries. Again all actions from the call were completed as soon as we were off the call!
The platform is extremely well prese3tned and easy to navigate and there are a plethora of useful resources, webinars and meetings to join.
I am very grateful that the Facebook advert popped up for me and I requested further information!

Reply from Federation of Small Businesses
Great welcome experience. I signed up online and very quickly got contact from the fsb central team arranging a call. On the call Mark talked me through all the different benefits of membership, there were many I had glanced over and not fully understand - absolutely a valuable hour spent and I'm really impressed with how much is included in my membership - will review again in the future once I've taken advantage of some of these!

Reply from Federation of Small Businesses
I am absolutely blown away by the service of Karen in the awards Team. Over and above the call of duty! She has helped make the day be possible for me to be a part of it all, I had some obstacles in the way but she has made it happen - thank you SO much!

Reply from Federation of Small Businesses
I’ve recently attended my second FSB event for women and both times I’ve been struck by the diverse businesses leaders who come together, each offering something unique. I’d highly recommended these expertly hosted events to all women in business, where a warm welcome is guaranteed.

Reply from Federation of Small Businesses
MemberShip Fees All they care about!!
It is very disappointing to see, supposeably a goverment body may u say its calld federation of small buisnesses,, you should chage that name to federation of robing and coning small buinesses uk
Lm a samal strugiling buisness owner who is traped in to a high tarif Electirizity contract, only 1 of over 1 millon small buisnesses that signedup to a high traiff electirizity contract at the hight of 2022 july the hight of the Russia and ukrain war where electirizity companys missold electirizity to over 1millon smallbuinesses nation wide, and FSB is well related withthe subject wich actively in talks with goverment about meny issues that small buisness is effected by ,includeing this subject
(Small buisnesses traped in high tariff electirizity contracts Nation wide)
However FSB you do not represent me, rather you wish to scam me out a member ship fee wich is astronamic monthly payments high as your electirizity bill, l am uterly disappointed to say, FSB Should ider close shop or remove membership fee based help to all small buisnesses across the nation, or change that god damn name FSB Federation of small buisnesses you dont represent me,
INFACT YOU REPRESENT YOUR OWN INTERRESTS, ABSOLUTELY DISGUSTING
My own experiance, l called in asking to see, if l could speak to an adviser about my subject and see if they say yes they can help me (if they was able to help) then l offerd becoming a paying member, the guy on the phone said l couldnt even speak to an adviser if l was not a paying member, all doe l told him, see if the adviser sais they can help with my subject stuation, then l will become member, the representitive again said no, you can not even speak to an advisor unless you are a paying member!!
L think this is absolutely disgusting,, FSB is a disgrace,, these scum bags makeing money in the name of small buisnesses acros uk pretending they are there for small buisnesses if the membership is paid,
God damn scumbags, You should be ashamed of your selfs,
Absolutley Disgusting
L wish to see FSB Close down for good becouse you are con ing small buisnesses out of their pocket,pride,dignity,
Absolutley Disgusting
Update and reply to FSB rep 14,March,2024
if to be assured that FSB represents the voice of all small businesses in every region and nation of the UK!
Then why? Nobody talking about this subject? THIS CRISIS?
if so FSB u represent us
WHY DONT YOU DETERMIN A SOLUTION?? WHY??
(SMALL BUISNESSES TRRAPED IN TO HIGH TARIFF CONTRACTS) from JUNE TO DECEMBER 2022 At the begining of ukrain russia war, where energy providers refused to offer contracts, but some alone wolf shady energy provieding companys offerd 3 year 4year with much higher rate garantied supply tarif where you pay almost times ×3 more than what other providers normal dayly rate, wich is far cheaper,, for exampil today 1year and a half after this crisis started, l now pay up to 55 perkilo watt and 55p standing charge, while other companys has deals as litle as 21p perkilowat 20p standing carge while l pay times almost X3 for exampil before this contract l was payin £46 a month in electirizity bill l now pay £170 L mean Whtff,
WHY DONT YOU FSB PRIORITISE THIS SUBJECT TO IN PARLIMENT??in the name of all small buisnesses
Across the Nation all eyes went to east due to gaza stuation, but whats holding you guys to demand a solution in parliment now?, for this trubble you guyz left us to struggle with, what is stoping you from saveing and protecting small buinsesses and ther is no solution for it so ever,,
All Fsb said is, energy providers should allow their consumers to BLEND&EXTEN how good this is,,
But You FSB SHOULD HAVE THIS GOVERMENT SUPPORTED AND APPLIED AS COMPALSUARY TO ALL ENERGY PROVIDERS IN UK THAT THEY MUST ALLOW THEIR COSTUMERS TO BLEND AND EXTEND FULLSTOP, IT IS A COMPALSUARY IT IS A MUST FOR ALL ENERGY PROVIDERS IN UK YOU SOULD SAY FSB,, BUT NOOOO U DIDNT!!
Thats why l am in my stuation where l am, like over 1millon thousands of more small buisnesses accros the nation Like myself and if you are to represent us l am tellin you you are doin no good at your job so 1 big fat juicy zerooo from me to you and as a struggiling buisness owner while ther is a living cost crisis going on l must remind u so l feel so left out in the rain, and been left there to rot by my defender by the faundation who had power to talk for me as a small buisness, that wos you FSB,,But l realice Really no one Really cares,, so u can surely appriciate my furustration maby am being the voices of thousand this way l got this feelin

Reply from Federation of Small Businesses
The FSB is a great source of learning, support, and inspiration. As I work solo from home and have little background in business, the well-organised and friendly networking meetings are hugely helpful. There is also a wealth of free resources on the FSB site on running a business, and members of FSB are generous in sharing their expertise and advice. I've also benefitted from training sessions on how to set up a business, eg. accounts, marketing, and working with clients. Other benefits far exceed the membership price, such as healthcare services, insurance, and advocacy for small businesses.
I wholeheartedly recommend joining!

Reply from Federation of Small Businesses
I joined the FSB in January 2024 and had a variety of objectives - from utilising document templates, to making connections and understanding the landscape for small businesses.
I organised a call with my local Development Manager, Ann Scott, and she could not have been more helpful. After I explained my business, she sent through a raft of contacts at potential customers, investment ideas, research grant opportunities and more. It has massively accelerated our work and I am very grateful.
The FSB has a long list of useful resources online, but the added value of talking to the Development Managers and seeing how they can help you is incredible - worth the membership fee alone.

Reply from Federation of Small Businesses
I would like to thank the FSB on behalf of my business and our local business community for the FSB’s support and assistance when our local Council attempted to treble our ground rent on our business park.
Despite forming a cooperative consisting of the majority of our long leaseholder neighbours and engaging specialist lawyers, professional Surveyors and the assistance of local Councillors, we didn’t gain any tangible concessions from the Council until the FSB joined our cause.
The size, influence and lobbying power the FSB weald was the turning point in our dispute and without Ann Scott of the FSB's involvement they would have continued to push through their totally unjust demands.
Thanks to the FSB and Ann, many jobs and businesses have been saved and local services retained to support the local community.
Whilst this was the primary reason we joined we have now realised the other benefits of being a member and we are reviewing the legal, employment and H&S advisory support that the FSB provides. We are also about to use the FSB’s data base for standard contracts, leases and licences that we use in our everyday business.

Reply from Federation of Small Businesses
very comprehensive information and advice

Reply from Federation of Small Businesses
Its great to be properly onboarded and have the key features identified. Cheers Martin, appreciated your time and effort today.

Reply from Federation of Small Businesses
Just spoke with Derek, what an amazing guy, he spoke about all the benefits fsb has to offer, we are opening our first kiosk in a shopping mall and will be employing staff within the next few months, the benefits of fsb are great and the yearly subscription is a fraction of Croner with whom I've have just recently had a meeting with. Thank you Derek.

Reply from Federation of Small Businesses
Talking to Martin this morning was great, he fully outlined everything available to me and our business. It was informative and interesting. Thank you Martin.

Reply from Federation of Small Businesses
Martin was expert at helping to navigate the full suite of FSB resources and info'. It's a truly supportive community and invaluable source of information that cuts through the endless internet searches for answers. I have no doubt that I'll be calling on the FSB over the coming years for sound advice.

Reply from Federation of Small Businesses
Justin was brilliant in the demonstration I showing me the resources and support that I have with the FSB. As a new member I am confident that I have made the correct decision in joining.

Reply from Federation of Small Businesses
The service I received was excellent and informative. I was promised calls and emails, I received them on time. I was promised a 3rd party would contact me, they did, on time and gave a great service!
Their insurance service and offer was spot on.
I can't praise them enough.

Reply from Federation of Small Businesses
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.