Funky Pigeon Reviews 

329,727
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 16,262 reviews, reviewers had a great experience with this company. Customers consistently find the product selection to be great, offering a wide range of choices for various occasions and personalized items. Many people also highlight the ease of personalizing cards and the overall user-friendly experience of the website. The process of creating and ordering items is often described as quick and straightforward, with many appreciating the convenience. However, some customers also noted issues with delivery, mentioning that items sometimes take extra days to arrive or that multiple items ordered together incur separate postage fees. A few other people also felt that the website could be difficult to use at times, experiencing problems with editing cards, saving progress, or navigating payment verification.

What people talk about most

Product

People report positive experiences with product, particularly praising the wide selection of cards and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery and timely... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use for the... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process quick and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for selecting and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is of selecting a card is straight forward although the text options for filling out the card are fairly basic and the choice of cards quite limited. It was promptly done and arrived on t... See more

Company replied

Rated 4 out of 5 stars

I did not find it very easy to edit/personalise my card. I could not view the area I was adding in text until I removed the keyboard icon. So I was doing some of it blind. Especially the lower pa... See more

Company replied

Rated 4 out of 5 stars

This is a great company who provide good service however today I could not find the Apply code box and therefore did not get the 20% off that was advertised in the e mail. This was the only thing stop... See more

Company replied

Rated 4 out of 5 stars

Good choice of cards no worries about getting it to the post box. Quick and easy to add message Would give it 5 stars but only ordered it a few hours ago they have confirmed it's been dispatched so... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

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Asks customers to review

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4.0

All reviews

(329,727)

14,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely card

Lovely card. Fantastic service and arrived on time. Will use again. Thank you

July 2, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Lesley.
Thank you for your wonderful feedback! We're so pleased to hear you loved the card and that our service was fantastic, with your order arriving on time. We truly appreciate your kind words and look forward to serving you again.
Thanks, Taya

Rated 1 out of 5 stars

I only bought from your company because…

I only bought from your company because I was led to believe I would get my order before 2 pm today. It hasn't arrived yet, granted the time is 1.53 pm, but when I tracked my order it is still in Yorkshire. Won't buy from your company again.

July 3, 2026
Rated 5 out of 5 stars

Great choice of card

Great choice of card, came on time. Very happy to reccomend

July 1, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Elizabeth,
We're so pleased you found a great choice of card and that it arrived on time. We truly appreciate your recommendation!
Thanks, Taya

Rated 5 out of 5 stars

Excellent service and card

Excellent service and card

June 24, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Janet,
We are so pleased you enjoyed our card and service. Thank you for your kind words and for taking the time to leave a review.
Thanks, Taya

Rated 4 out of 5 stars

I found 4 cards suitable but not a…

I found 4 cards suitable but not a first birthday card for grandson.

July 1, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Janet,
We appreciate your feedback and understand your disappointment in not finding a first birthday card for your grandson. We will certainly look into expanding our selection to include more options for this special occasion.
Thanks, Taya

Rated 5 out of 5 stars

Have used funky pigeon for years had…

Have used funky pigeon for years had one issue recently and it was dealt with and resolved promptly which is why I’ve carried on using them for all cards and some presents

July 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Michelle,
We're so pleased to hear you've been a long-time customer and that we were able to promptly resolve the recent issue you experienced. It's wonderful to know this has encouraged you to continue choosing us for your cards and gifts.
Thanks, Taya

Rated 5 out of 5 stars

Great choice of card and ability to…

Great choice of card and ability to personalise.

July 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mrs A. Percy,
We're so pleased you appreciated our wide selection of cards and the ability to make them your own! Thank you for your feedback.
Thanks, Taya

Rated 5 out of 5 stars

I have used for years & am not a technical person

I have used Funky Pigeon for years now & find it very easy to do, I am not very technical but still find them easy. Recently I had a problem with one card & the problem was resolved by email very quickly.

July 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Measor,
Thank you for your wonderful feedback! We're so pleased to hear that you find our service easy to use, even if you're not very technical. It's also great to know that our team was able to resolve your recent issue quickly and efficiently via email. We truly appreciate your continued support!
Thanks, Taya

Rated 1 out of 5 stars

Yet again didn't get there on time!

Yet again didn't get there on time!! Still not delivered . Ordered 2 weeks ago special card special birthday pointless !! Days gone.. that's the 2nd time I've used and been let down twice . Your using Royal Mail which is disgraceful and ruining your business

June 29, 2026

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