I bought an item on this website at the beginning of december 2024 and before Christmas (20 days later) I sent them an email asking for information. They replied as if there was an issue with the shi... See more
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What a shame, I’ve used these 3 times before, no problems, this time I had a funny feeling, no tracking, no email confirmation of shipping, so I checked trust pilot! They must have gone downhill, I d... See more
STAY AWAY!!! Carpenter 20 years cabinet building - so 1-2 days delivery is a lie . First they lied about dpds fault delaying parcel , then I had contact them (via email -phone never works like ever -... See more
Received my furniture just 1 day shy of 6 weeks.only through my emails did I get any information. Customer services should notify customers of any delay not having to chase your orders yourself. I am... See more
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Drawer Runners
We purchased some push to open drawer runners. The items are great quality and were delivered really quickly. Really pleased with the service we received and would use Furnica again without hesitation.
Fast efficient delivery
Fast efficient delivery. Had exactly what I needed for my current project. Will definitely use them again.
Great quality desk
Great quality desk, easy to assemble. Will buy from them again.
A* best furniture company I have ever dealt with.
A*, The best company to get all my items from, price is cheap and quality is high. Great customer service, and super fast delivery. What more do you want.
well priced, fast delivery
well priced, and arrived quickly after ordering, rails are up to the job for my campervan build. well done, I will be using you again.
High quality of products and great…
High quality of products and great customer service ! Thanks to Gabby, Jack an Philip in help with my request.
Nice experience shopping from them
Nice experience shopping from them. Desk was easy to assemble and price was right.
Really good experience
I can't express my delight enough after an exceptional encounter with Furnica! Upon ordering a sophisticated chest of six drawers, it landed on my doorstep two days earlier than expected, an absolute surprise!
However, the assembly threw me a curveball. But with a quick dial to their Customer Service, everything took a positive turn. For a full 20 minutes, I was in a patient, calm, and understanding conversation with an Assistant who was nothing short of an angel. The depth of empathy shown was heartwarming.
The Assistant’s patience was extraordinary. He softly explained the process, helping me navigate through the assembly instructions that initially seemed like an insurmountable task. His attention to detail, unrushed tone, and genuine desire to help transformed what could have been a stressful endeavor into a positive, engaging experience. It was clear that for Furnica, my satisfaction was paramount.
In the end, I was left with not just a beautiful piece of furniture, but also a memorable experience. Furnica goes beyond mere transactions; they're all about fostering relationships. A combination of lightning-fast delivery, stellar customer service, and personal connections makes them a company I'd endorse any day! Furnica, you're truly a beacon of customer service and a leader in your field!
Word to the wise, Don't buy, but if you do then use PayPal
I ordered the Gabriel 6 grey and white chest of drawers, 6-9 days for delivery with zero updates on its progress, it never arrived, I contacted Them and they claimed that it was going to arrive at their warehouse in a weeks time, they asked me to be patient, so I was, the following week again no updates on the progress of the chest of drawers, I contacted Them again and wait for it, they said that the Gabriel 6 white and grey chest of drawers were unavailable even though they were still listed on their website as in stock, they apologized and said that the same drawers in white was available and that they would have it delivered express on the following Tuesday guaranteed, I agreed and lo and behold, no delivery, contacted Them and asked them to reach out to the courier company for further details, they contacted UPS and then copied me in, days passed and no updates from furnica or UPS, I emailed furnica, at this point it's well over a month sice I ordered the Gabriel 6 grey and white chest of drawers and my patience had worn out, I contact Jack requesting a full refund, he replied saying that he was sorry and that they would try to resolve the situation, I returned an email requesting that the only resolution was to return my money to me, to date they have not responded to my request, one week later the UPS driver turned up with a delivery but at this point I had already popped out to IKEA and bought the malm chest of drawers so I refused the delivery, fortunately I paid Furnica through PayPal, so I put in a request for a refund, money back in my account but no thanks Furnickyourmoney limited.
Not sure about the good reviews they've received, could be genuine or family and friends of the CEO.
Absolutely won't ever be going on there site for future purchases, this is a true account of what took place it's up to you to decide on whether or not you want to use this company, make sure you pay with PayPal as Furnickyourmoney will not process your refund.
I had a nice chat with customer support…
I had a nice chat with customer support regarding the hardware I needed to update my bathroom cabinets and drawers. They were wonderful advising me and the project turned out great. A 5 star ⭐️ company
Better than expected definitely
Better than expected definitely. Very helpful support answered all my questions
Wonderful company with great people who…
Wonderful company with great people who really care that you are getting the right product for your project. very hard to find . Thanks to all the help guys
I do not agree with some of the reviews…
I do not agree with some of the reviews on here. I had nothing but GREAT experience purchasing cabinet hardware from Furnica.com. They deliver fast and always have the product I need in stock. Very good company IMO
A wonderful company which really care…
A wonderful company which really cares about their customers. Very hard to find these days 👍
Great place to find affordable and nice…
Great place to find affordable and nice deals on office desks.
So happy that I found this store
So happy that I found this store. They really have all the furniture hardware that I need at my job and usually deliver fast.
Best supplier of specialty hardware !!
Quick delivery
Quick delivery, everything good as always. Great company
When I recently purchased a new home…
When I recently purchased a new home for my family, I decided to update the built in kitchen that came with the house. Part of that project was to remove all the old cabinet hardware and replace it with new soft close hinges and drawer slider. At first I was hesitant to do this myself but after a call with a very helpful Furnica support agent I was convinced I could do it. They guided me step by step to make sure I had the correct hardware needed. Installation was quite easy and the project turned out to be a great success. We love our upgraded kitchen!! Thanks Furnica!
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