Ordered 6 chairs and a dining room table. The chairs came separately wit no issues. The table came in three separate boxes. On inspection there was one part of the table damaged, called Furniturebox i... See more
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Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
Shop with confidence at Furniturebox!
Fast and Free!
Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
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Excellent service and delivery, very nice set of garden chairs and little table

Reply from FurnitureboxUK
Everything we buy from Furiturebox are first class

Reply from FurnitureboxUK
Fabulous product, packaged so well and delivered with care and on time.
Very pleased

Reply from FurnitureboxUK
Have made a few purchases from Furniture box over the years. Always 10/10. Have recommended to friends

Reply from FurnitureboxUK
Goods as described .. delivery as promised and kept informed ..
For a reasonable price could not ask more ..
Thank you

Reply from FurnitureboxUK
Well would have given 5 stars but definitely company dx over night delivery is the worst . And trust pilot say it all seven day late two phone call and different delivery company got . Your really need to change company

Reply from FurnitureboxUK
Easy to use website, good communication. Delivery was when stated and the quality of the furniture was really good value

Reply from FurnitureboxUK
I recieved my beautiful mirror very quickly. There was a small scratch on the paintwork. I contacted their customer service and I can’t believe how quickly they dealt with the issue. I was offered a return or a small discount. I would definitely use this company again. They are very professional. Thankyou Greta for all your help. You are a credit to your company.

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Ordered 6 chairs and a dining room table. The chairs came separately wit no issues. The table came in three separate boxes. On inspection there was one part of the table damaged, called Furniturebox immediately and they ordered up the new part immediately with no fuss, The new box came yesterday and everything is first class. Great company, good communication and would reccomend highly.

Reply from FurnitureboxUK
We bought breakfast bar chairs.
Perfect. Fit nicely under the breakfast bar.
Quality is very good for the price.
Speedy delivery too.
We would definitely order again from this company

Reply from FurnitureboxUK
My table was delivered and was relatively straightforward to assemble. It needs two people but the instructions tell you that & were very clear. I love the dining table. It's just what I wanted. Beware if you already have chairs - depending on the spacing of the chair legs some may be in the way of the splayed table legs which crisscross. I think it looks gorgeous.

Reply from FurnitureboxUK
Prompt delivery. Great product. Getting good use out of it. Thank you.

Reply from FurnitureboxUK
We bought a hanging egg chair and was so impressed with the quality and customer service we also bought the Brisa corner sofa. Really delighted with the quality, nice deep cushions, a very comfortable sofa.

Reply from FurnitureboxUK
We got a great deal for a bed frame which included free next day delivery. We had a small issue where one of our boxes was damaged by the delivery driver. The customer service from FurnitureBox was unbelievable. All staff we spoke to were absolutely lovely. Phone was answered straight away and problem sorted immediately. Replacement item was sent next day and problem resolved. The quality of the bed frame is fantastic. Will definitely shop with FurnitureBox in the future!

Reply from FurnitureboxUK
Informative website, easy ordering and prompt delivery, Both the table and the chairs were pretty straightforward to assemble and the finished product looks great ~ for us it was a perfect choice, so what's not to like. Thank you Furniturebox ~ keep up the good work.

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Very happy with my purchase. From start to finish it was easy, I was kept informed about progress and only took a few days for delivery (could have been a day earlier but I was at work so chose a different day) the table is lovely - easy to put together and very good quality and sturdy. Very impressed!

Reply from FurnitureboxUK
The product range, prices and quality are great. The customer service is exemplary. It is so refreshing to speak to an actual customer service team or liaise via email, rather than an AI generated chat.
My order arrived the next day in perfect condition. I requested to have a cushion swapped for a slightly smaller size and this was sent with their compliments and free of charge. I will definitely purchase from them again. I live on the Isle of Wight and so many companies won’t deliver here (unsure why) however there was no issue with Furniturebox at all. I highly recommend them

Reply from FurnitureboxUK
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