I ordered a Bobby Blue Velvet single folding sofa/chair bed on Sunday 16th August, in preparation for welcoming my sister who was staying with us from 19th August. The chair was delivered on time by a... See more
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Review summary
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Ordered 6 chairs and a dining room table. The chairs came separately wit no issues. The table came in three separate boxes. On inspection there was one part of the table damaged, called Furniturebox i... See more
Company replied
Lovely solid wood bedside cabinets. Feel really sturdy, look great and were packaged really well, ensuring no scrapes or damage in transit. Also, nice that they came fully assembled, made things very... See more
Company replied
From start to finish the service was great . The furniture looks amazing. The assembling wasn’t easy but we got there. I do recommend the instructions to be clearer and maybe the screws in indivi... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Furniture Wholesaler
- Kitchen Furniture Store
About FurnitureboxUK
Written by the company
Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
- Fast and Free Next-Day Delivery: Enjoy swift delivery on business days, Monday to Friday, to UK mainland. Order by 8pm for next day delivery. Some custom orders (beds and sofas) excluded.
- Flexible 30-Day Returns: Return unused items within 30 days of delivery, with most items eligible for free courier collection. Sofas, upholstered beds, and mattresses may incur a collection fee.
- Exceptional Customer Service: Our Customer Experience team is here to address inquiries and resolve issues promptly.
- 2-Year Guarantee: Experience peace of mind with our 2-year guarantee on most of our products. Guarantee ensuring lasting satisfaction.
Shop with confidence at Furniturebox!
Free Next Day Delivery!*
Fast and Free!
*Next-day delivery is available on UK mainland orders placed before 8PM, Monday to Friday.
Larger items, such as beds and sofas, may have different delivery times
Contact info
Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
- 01747863333
- sales@furniturebox.co.uk
- www.furniturebox.co.uk
4.9
Excellent
10K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent quality product
Excellent quality product, fast free delivery with DPD. Very happy.
July 8, 2026
Reply from FurnitureboxUK
Thank you for your wonderful review!
We're delighted to hear that you're so happy with your purchase. It's fantastic to know that you were pleased with the quality of your product and that our fast, free delivery service with DPD helped make your experience even better.
Thank you for choosing Furniturebox and for taking the time to share your feedback. We really appreciate your support and look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your great review!
We're delighted to hear that you were pleased with both the fast delivery and the quality of your product. Providing great value alongside a quick and reliable service is exactly what we strive for.
Thank you for choosing Furniturebox. We really appreciate your support and look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Super fast delivery and quality products
I ordered the tables in the evening and they arrived with free delivery the next day. The packaging was excellent with thick cardboard and polystyrene foam so even though a corner of the box had got damaged the table was unharmed. The tables themselves are well made and look even better in real life. Superb service
July 7, 2026
Reply from FurnitureboxUK
Thank you so much for your fantastic review!
We're delighted to hear that your tables arrived the very next day and that you were pleased with our free delivery service. It's also wonderful to know that the packaging did its job and protected your order, even after the outer box had taken a knock in transit.
We're thrilled that you're so happy with the quality of the tables and that they look even better in person than you expected. Your kind words about our products and service mean a great deal to us.
Thank you for choosing Furniturebox. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Very pleased with the table and…
Very pleased with the table and chairs. Easy to assemble. Good value for the money.
July 7, 2026
Reply from FurnitureboxUK
Thank you for your lovely review!
We're so pleased to hear that you're happy with your new table and chairs. It's great to know that you found them easy to assemble and that you feel they offer good value for money.
Thank you for choosing Furniturebox and for taking the time to share your experience. We hope you enjoy your new dining set for years to come, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
The item was delivered with a flaw to…
The item was delivered with a flaw to it. I contacted the company. A replacement was sent the next day. The following day customer services contacted me to ensure all was ok. Excellent customer service.
July 7, 2026
Reply from FurnitureboxUK
Thank you for taking the time to leave us a review!
We're sorry that your original item arrived with a flaw, but we're delighted to hear that our team was able to resolve the issue quickly by sending a replacement the very next day. It's also great to know that our customer service team followed up to make sure everything was as it should be.
Providing excellent aftercare is just as important to us as delivering great products, so your kind words really mean a lot. Thank you for choosing Furniturebox, and we hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Excellent product
Excellent product, easy to put together and a quick next day delivery. Certainly would reccommend this company and use again .
July 7, 2026
Reply from FurnitureboxUK
Thank you for your wonderful review!
We're delighted to hear that you're so pleased with your purchase and that it was easy to put together. It's also fantastic to know that you were happy with our next day delivery service and that everything arrived quickly.
Thank you for your recommendation and for choosing Furniturebox. We really appreciate your support and look forward to serving you again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Great modular outdoor sofa Riviera
The modular outdoor sofa Riviera is stylish, well designed and compact but can accommodate all 5 of us. It was delivered next day, was easy to assemble and is lightweight. We wanted max seating and max flexibility to carry the two sections wherever we want to lounge. The seats and cushions are comfortable and I really like the fabric which has a natural feel yet is waterproof. There was an issue with the table but Greta and Thea from customer service sorted it out promptly.
July 8, 2026
Reply from FurnitureboxUK
Thank you so much for your fantastic review!
We're delighted to hear that you're loving your Riviera Modular Outdoor Sofa. It's wonderful to know that its compact design, flexibility and comfortable seating are a perfect fit for your family, and that you were pleased with the next day delivery, straightforward assembly and the quality of the waterproof fabric.
We're also pleased that, although there was an issue with the table, Greta and Thea were able to resolve it promptly for you. We'll be sure to pass your lovely comments on to them—they'll really appreciate the recognition.
Thank you for choosing Furniturebox and for taking the time to share your experience. We hope you enjoy many relaxing days in your new outdoor space, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Solo first time buyer needed a table asap!
I just bought my first home and needed a table and chairs. I looked at the usual places but there was a wait on delivery. I searched further and discovered Furniturebox. So glad I did! I ordered a table on Sunday and it was with me so quickly. It was easy to assemble and great quality! Can't ask for more!
July 6, 2026
Reply from FurnitureboxUK
Thank you so much for your wonderful review, and congratulations on your first home! 🎉
We're delighted that you found Furniturebox when searching for your new dining set. It's fantastic to hear that your table arrived so quickly, was easy to assemble, and that you're so pleased with the quality. Knowing we've been able to help furnish such an exciting milestone makes your feedback even more special.
We hope your new table and chairs are the perfect addition to your new home, creating plenty of happy memories for years to come. Thank you for choosing Furniturebox, and we look forward to welcoming you back in the future.
Best wishes,
FurnitureboxUK 🪑📦
Good experience with furniture box, but they need different delivery partners
Good experience with furniture box. Loved my beds. The only thing i’d say is i wish there was an option to deliver to your door, if you don’t live in a house. As the delivery partners pretty much dumped the boxes on the curb, and i had no way to move it 6 boxes over 20kg myself.
July 7, 2026
Reply from FurnitureboxUK
Thank you for taking the time to leave us a review!
We're so pleased to hear that you love your new beds and that you had a good experience shopping with Furniturebox. It's wonderful to know you're happy with the quality of your purchase.
We also really appreciate your feedback regarding the delivery. We're sorry to hear that carrying the boxes from the curb was difficult, and we understand how challenging this can be, particularly for apartment deliveries. We'll be sure to pass your comments on to our delivery partner as feedback, as we know how important the delivery experience is.
Thank you again for choosing Furniturebox. We hope you enjoy your new beds, and we look forward to serving you again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Fantastic quality
Fantastic quality, so much better than expected, packaging was done so well all arrived perfectly, and best of all the prices were amazing
July 5, 2026
Reply from FurnitureboxUK
Thank you for your fantastic review!
We're thrilled to hear that the quality exceeded your expectations. It's also wonderful to know that your order arrived in perfect condition thanks to the packaging, and that you were pleased with the value for money too.
Your kind words mean a great deal to us, and we're so pleased you had such a positive experience with Furniturebox. We hope you enjoy your new furniture and look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Fantastic Experience
I ordered some outdoor furniture as well as a sideboard and mirror. All I have to say is positive! All of my products are great quality and just as described online.
They also arrived so quickly with good communication from the delivery company.
Would thoroughly recommend!
July 15, 2026
Unprompted review
Reply from FurnitureboxUK
Thank you so much for your wonderful review!
We're delighted to hear that you're so pleased with your outdoor furniture, sideboard and mirror. It's fantastic to know that everything arrived exactly as described and that the quality met your expectations.
We're also pleased that your order arrived so quickly and that you were happy with the communication throughout the delivery process. We always aim to make the whole experience as smooth as possible from ordering to delivery.
Thank you for your recommendation and for choosing Furniturebox. We hope you enjoy your new furniture, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your fantastic review!
We're delighted to hear that you received excellent service and that you're so pleased with the quality of your product. Providing first-class products alongside great customer service is exactly what we strive for, so your kind words mean a lot to us.
Thank you for choosing Furniturebox. We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
FurnitureboxUK 🪑📦
It didn’t fit together the holes and…
It didn’t fit together the holes and screws were not aligned
April 8, 2026
Reply from FurnitureboxUK
Hi there,
We're very sorry to hear that your furniture arrived with parts that didn't line up correctly, making it impossible to assemble as intended. We completely understand how disappointing and frustrating this must have been, especially after taking the time to put it together.
I can see that you've since been in touch with our Customer Success team, who have been working with you to resolve the issue. While we're pleased we were able to assist, we're genuinely sorry that the product didn't meet the quality standards you should be able to expect from us in the first place.
Your feedback is incredibly valuable, and we've made sure your comments regarding the misaligned holes and fittings are passed on to the relevant team so they can be investigated further. We never want our customers to experience this kind of issue, and feedback like yours helps us continue to improve both our products and our quality control processes.
Thank you for giving us the opportunity to put things right. We truly appreciate your patience throughout the process, and although this experience fell short of expectations, we hope we'll have the chance to restore your confidence in Furniturebox in the future.
Best wishes,
The Furniturebox Team
Reply from FurnitureboxUK
Thank you for your great review!
We're so pleased to hear that your order arrived quickly and that you found it easy to assemble. We work hard to provide both a smooth delivery experience and products that are straightforward to put together, so it's wonderful to know we got it right.
Thank you for choosing Furniturebox. We really appreciate your support and hope to see you again soon!
Best wishes,
FurnitureboxUK 🪑📦
Fast efficient delivery service
Fast efficient delivery service
Table is exactly as advertised lovely quality & bonus was in the sale. Easy ordering system will definatley buy from here again.
Great service
July 3, 2026
Reply from FurnitureboxUK
Thank you so much for your wonderful review!
We're delighted to hear that you found the ordering process easy and that your table arrived quickly as promised. It's fantastic to know that you're so pleased with the quality and that you were able to take advantage of one of our sale offers too.
Thank you for your kind words and recommendation. We're thrilled to hear you'd buy from Furniturebox again, and we look forward to welcoming you back in the future.
Best wishes,
FurnitureboxUK 🪑📦
Reply from FurnitureboxUK
Thank you for your lovely review!
We're delighted to hear that you found the ordering process easy and that you were pleased with our free delivery. It's even better to know that your order arrived earlier than expected!
Thank you for choosing Furniturebox and for taking the time to share your experience. We really appreciate your support and hope to welcome you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
Good quality garden furniture
Good quality garden furniture. Initially had an issue with a part, but was resolved swiftly and part was replaced. Customer service is 5 star.
July 3, 2026
Reply from FurnitureboxUK
Thank you for your wonderful review!
We're delighted to hear that you're pleased with the quality of your garden furniture. While we're sorry there was an issue with one of the parts initially, it's great to know that our team was able to resolve it quickly and get a replacement to you without delay.
Your kind words about our customer service really mean a lot to us, and we'll be sure to pass your feedback on to the team. Thank you for choosing Furniturebox, and we hope you enjoy your new garden furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
Much better quality than expected
Very quick delivery and an option to choose your delivery date.
The garden set was quite difficult to put together but it was all correct and my husband managed it without any missing parts (nice they included some spares). He did comment that he had to use his own tools and assembly with the ones provided would have been much harder.
The quality however was so much better than we expected for the cost. We are very happy with the look of it in the garden.
July 3, 2026
Reply from FurnitureboxUK
Thank you for your detailed review!
We're delighted to hear that you were pleased with the quick delivery and the flexibility of being able to choose your delivery date. It's also wonderful to know that, despite the assembly taking a little longer than expected, everything arrived complete, with no missing parts, and that the spare fixings were appreciated.
We really appreciate your feedback regarding the assembly tools provided, as comments like this help us identify where we can improve. Most importantly, we're thrilled to hear that the quality exceeded your expectations and that you're so happy with how your new garden set looks in your garden.
Thank you for choosing Furniturebox and for taking the time to share your experience. We hope you enjoy your new garden furniture for many years to come.
Best wishes,
FurnitureboxUK 🪑📦
Large mirror
We ordered a large mirror around 6pm yesterday evening and it arrived around 10.30 today. Amazing service would definitely use this company again. So quick and efficient.
July 16, 2026
Unprompted review
Reply from FurnitureboxUK
Thank you so much for your fantastic review!
We're thrilled to hear that you were impressed with our delivery service. Receiving your large mirror less than 24 hours after ordering is exactly the kind of efficient service we aim to provide, so it's wonderful to know we exceeded your expectations.
Thank you for your kind words and for choosing Furniturebox. We're delighted to hear you'd shop with us again, and we look forward to welcoming you back in the future.
Best wishes,
FurnitureboxUK 🪑📦
Great overall experience
Ordering was easy furniture arrived on time it was easy to put together and is fabulous value no problems whatsoever which is unusual these days. So pleased.
July 2, 2026
Reply from FurnitureboxUK
Thank you so much for your fantastic review!
We're delighted to hear that you found the ordering process easy, your furniture arrived on time, and that it was straightforward to assemble. It's especially wonderful to know that you're so pleased with the quality and value for money.
We're also really pleased that everything went smoothly from start to finish. Providing a hassle-free experience is exactly what we strive for, so your kind words mean a lot to us.
Thank you for choosing Furniturebox. We hope you enjoy your new furniture for many years to come, and we look forward to welcoming you back again in the future.
Best wishes,
FurnitureboxUK 🪑📦
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