Accurate delivery updates on the day, very helpful delivering the item to where we needed it. Very pleased with the quality of the furniture. Had an issue with a faulty part but a replacement was se... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Center
- Garden Furniture Shop
- Kitchen Supply Store
- Living Room Furniture Store
Written by the company
Furniture Maxi offers a great range of high quality indoor, bedroom, dining and rattan garden furniture at excellent value across the UK.
Why Choose Furniture Maxi
Written by the company

- Free Delivery
- Free Delivery UK Nationwide (exclusions may apply)
- Affordable Furniture
- We take pride that we carry pieces of lasting style that are made using the quality materials and are fashionable, practical, and most importantly - affordable.
- Quality
- We offer quality because we believe that if something is worth doing, it's worth doing well.
- Variety
- We offer choice, but we believe in something for everyone, not one size fits all.
Contact info
Ingleby House, B2 5EN, Birmingham, United Kingdom
- 020 3962 0016
- info@furnituremaxi.com
- www.furnituremaxi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The furniture perfectly met my…
The furniture perfectly met my expectations; it's beautiful, stylish, and very comfortable. Delivery was very fast.
Awful customer service
Awful customer service - arrived late, damaged and still waiting for a replacement table top 1 MONTH later.

Reply from Furniture Maxi
The communication and delivery service…
The communication and delivery service were excellent, and the price was reasonable.
They confirmed my order promptly and…
They confirmed my order promptly and provided delivery details, and the delivery was also on time; I had no problems.
The entire shopping experience was very…
The entire shopping experience was very smooth: patient consultation, fast shipping, trackable logistics, punctual delivery, professional installation, and prompt after-sales service. I'll definitely consider this store again for future furniture purchases.
Great quality and order on Sunday and…
Great quality and order on Sunday and arrived by Friday
I bought the galle firepit garden…
I bought the galle firepit garden furniture. Just finished putting it together. It took me, 52 year old women, 5 1/2 hours to do it but we'll wotmrth the effort. Some bit were really fiddly and the instructions are a bit vague, but im used to flat pack furniture so fairly easy to work out. One screw hole did not line up so the set is one screw less!! Only arrived yesterday so can't comment on longevity, but it is soo comfortable.
My only complaint is with the delivery. One delivery driver so wouldn't bring the boxes to my back garden and left it on a pallet on my front doorstep. It was a real struggle for me and my sister to carry the boxes to the garden as the box with the sofa in it was really heavy. That said, delivery was prompt.
Poor customer service no answers for…
Few problems to begin with but they did everything they cud and got it sorted great customer service product and delivery time

Reply from Furniture Maxi
Excellent quality and relatively…
Excellent quality and relatively straightforward to put together. 2 man delivery carried it into the house for me. Highly recommended.
Was a bit worried after ordering…
Was a bit worried after ordering reading a few reviews but it was fine delivery was great.I did have a bit of a long wait between ordering and receiving the furniture but thats to be expected when its a large item. And the furniture is great quality and will definitely last along time.
Prompt delivery and the product was…
Prompt delivery and the product was exactly as expected and very easy to assemble. Very pleased with the quality of product and speed of delivery overall.
The quality is very good as well as the…
The quality is very good as well as the price.Delivery was great and on time
The entire process from consultation to…
The entire process from consultation to ordering was smooth. The size recommended by customer service was perfect for my living room; I was worried it would be too big when I measured it myself, but it fit perfectly. Shipping was also very fast.
The delivery driver scheduled an…
The delivery driver scheduled an appointment a day in advance and arrived on time the next day. The installation was quick and efficient; after installation, he even cleaned up all the foam and cardboard boxes, leaving my house tidy.
Good quality aluminium garden…
Good quality aluminium garden furniture. Easy to use website and placing our order was straightforward. The timescale for delivery of the order was accurate and it arrived promptly. Unfortunately one of the arms on the sofa was damaged in transit but contacting customer services by email was quite easy to do and they responded promptly. A replacement part was received within two weeks. We are very happy with our purchase and the service we received from Furniture Maxi. Would definitely recommend.
Great product,very good specs
Great product,very good specs, easy to assemble.
On a par if not better than well know brands
The logistics information updates were…
The logistics information updates were very timely; I could track every step from shipment to delivery. I didn't have to constantly contact customer service to ask about the status, which gave me a lot of peace of mind.
The packaging had a prominent "Fragile"…
The packaging had a prominent "Fragile" label, and upon opening it, I found one of the shelves was slightly loose. I took a photo and sent it to customer service, and they arranged for a technician to come and repair it that same day. Their attitude was excellent.
The logistics were two whole days…
The logistics were two whole days faster than expected. The delivery person called half an hour early to confirm, handled the furniture gently upon arrival, and even offered to help check for any damage. The service was very attentive.
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