Accurate delivery updates on the day, very helpful delivering the item to where we needed it. Very pleased with the quality of the furniture. Had an issue with a faulty part but a replacement was se... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Center
- Garden Furniture Shop
- Kitchen Supply Store
- Living Room Furniture Store
Written by the company
Furniture Maxi offers a great range of high quality indoor, bedroom, dining and rattan garden furniture at excellent value across the UK.
Why Choose Furniture Maxi
Written by the company

- Free Delivery
- Free Delivery UK Nationwide (exclusions may apply)
- Affordable Furniture
- We take pride that we carry pieces of lasting style that are made using the quality materials and are fashionable, practical, and most importantly - affordable.
- Quality
- We offer quality because we believe that if something is worth doing, it's worth doing well.
- Variety
- We offer choice, but we believe in something for everyone, not one size fits all.
Contact info
Ingleby House, B2 5EN, Birmingham, United Kingdom
- 020 3962 0016
- info@furnituremaxi.com
- www.furnituremaxi.com
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Quick delivery and great furniture
Quick delivery and great furniture. We are really pleased with it- comfortable and looks great.
Fast delivery, great product
Fast delivery, great product, very easy to put together...... delivered just in time for the heatwave! Would highly recommend the product and the company
Just had a set delivered yesterday…
Just had a set delivered yesterday theyve sent half in one colour and half in another colour, told them I need it exchanging in time for 26th as its my sons birthday party on 27th and they saying they cant sort the exchange within 2 days so told them to cancel full thing and collect it all, just sold my old set due to this one supposedly arriving in time for his birthday, now got nothing and need a large rattan set by the 26th so I can build in time for 27th, FurnitureMaxi avoid at all costs, should of checked there reviews before I spent £810 with them, poor customer service, slow delivery service, and cannot put the correct order together, plus no appolgy for there mistake and no attempt to make up for the mistake.

Reply from Furniture Maxi
Delivery inside the time slot
Delivery inside the time slot, the team put the goods were I requested, no build instruction inside the box, which wasn't a issue, I contacted the company and they emailed them to me, instructions could be a little bit more user friendly, seen a lot better
Excellent value …
Very quick delivery and the furniture was exactly as pictured, really easy and minimal assembly, looks lovely while also being comfortable, excellent value
Can’t speak to anyone by phone but refund was issued
I purchased some garden furniture and when it arrived I decided to return it for a refund.
I tried calling the number on the website/email but there is only a recorded message asking you to send an email.
There is also a WhatsApp number which is pointless as it also tells you to send an email.
After sending an email, they did however reply and I was charged £40 to send the goods back. Once they were collected, I received a refund.
It is frustrating that you can’t speak to anyone in person, but the refund was issued.
Beautiful furniture
Beautiful furniture, I love it! Looked easy enough to assemble but my OH would probably disagree lol. Parts would be better labelled. Definitely will be making the most of it outside now especially with the fire pit built into the table for the cooler evenings. Would recommend ❤️
Lovely furniture which fitted in our…
Lovely furniture which fitted in our garden perfectly, building the flat pack was relatively easy, probably best using a rachet socket set for bolts as wee spanners that come with the rattan corner sofa and two foot stools as a tad fiddly
Arrived stained
My item arrived very quickly, however had what appeared to be a hot glue stain on in. When i reached out to the company, they refused to send out a replacement cushion cover and instead issued only offered a partial refund that was significantly less than what it cost to get the cover professionally cleaned. The stain still remains even after the cleaning.

Reply from Furniture Maxi
Requested clarification on custom and…
Requested clarification on custom and VAT charges for delivery of purchased furniture to Ireland. None forthcoming. Have requested a refund before delivery as a result but no response.

Reply from Furniture Maxi
I have tried to call them a good few…
I have tried to call them a good few times and email them too they eventually sent out some screws and they’re was not enough of them so had to go and bit them myself and when it was put together there seem to be two of same side of couch there also was only 6 back cushions no corner cushion also they need to send me the whole order again there customer service is not good

Reply from Furniture Maxi
One of the most unprofessional and…
One of the most unprofessional and frustrating online shopping experiences I have ever had.
I ordered a garden furniture set and waited a long time, only to be told it was not actually in stock. I was then offered the same set in a different colour, which I reluctantly accepted as I had already wasted weeks waiting.
After agreeing to this, the exact same issue happened again. I was told the replacement would be available on 10th June, so I waited, only to later be informed that it still wasn’t available and the date had been pushed back again to 22nd June.
Throughout the entire process, communication was poor, reactive, and unreliable. Stock information appeared to be incorrect from the start, and I was repeatedly left chasing updates after promises were made and then broken.
Based on my experience dealing with the same individual throughout, this very much appears to be a one-person operation being passed off as a larger business. The lack of organisation, professionalism and basic fulfilment capability was extremely concerning.
The whole setup gave the impression of something being run very informally, almost like a garage operation rather than a proper retail business.
I would strongly advise avoiding this company entirely. My time was wasted, expectations were repeatedly broken, and there was zero confidence that anything advertised was actually available.

Reply from Furniture Maxi
Parcel missing on first delivery but…
Parcel missing on first delivery but this was sorted very good
Very pleased with my purchasee
Very pleased with my purchase, came assembled so there was no need to put together , very comfortable chairs , family has tried them and give good feedback .
Great Working Chair-Bed at a Decent Price
I bought the chair bed as it was the highest rated online I could find, without paying ridiculous money.
The delivery was perfect, tracked from Birmingham to Aberdeen in a couple of days! Surprisingly it was delivered to my second floor flat, while I was prepared to carry it up myself.
Used the chair a a few times and although it felt quite firm had a good sleep on it...I see it more as a temporary bed than one to be used continuosly for a long period, specifically if it would get constantly unfolded and folded for endless months maybe a year, as although solidly built, I'd be surprised if the mattress could take such heavy use, maybe I'm wrong.
All and all it looks and works great and compared to the flat foam type, which I've read as mostly disappointing, offers something different for an occasional chair-bed at a decent price.

Reply from Furniture Maxi
Good service quick delivery furniture…
Good service quick delivery furniture good quality
Nice Chairs especially if tall
Both my chairs arrived as promised. Both were put together very quickly andook lovely in my little snug. My only issue is they are not so easy to push out to recline when your not very tall or strong ( 5'1") my son in law removed the springs to help but still too hard so has to be pushed back standing up and then sliding sideways onto chair. Never the less very nice chairs well worth the money paid.
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