Furniture Village - Aintree Reviews 

1,773
TrustScore 4.5 out of 5

4.6

Unit 5A, Aintree Shopping Park, Aintree Way, L9 5AN Liverpool, GB


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Rated 5 out of 5 stars

The young lady who assisted me on 4/9/26 @ your Aintree store was very pleasant, professional & courteous. She explained my delivery would take upto 4 weeks,advised me of the delivery charge, double c... See more

Rated 5 out of 5 stars

We were greeted right away in-store (Aintree RP) by Jack Cousins, a pleasant sales consultant. We knew what type of sofa we wanted (searched online). Jack was well informed, efficient, could answer a... See more

Rated 5 out of 5 stars

We had visited store a couple of weeks ago and was dealt with by Phil Aldridge who treated us really well answered all our questions and guided us to the items we were thinking about ordering. At a la... See more

Rated 5 out of 5 stars

Great young man served us Matt no pressure to buy just very helpful but we did buy a beautiful leather sofa and chair hopefully arrives on time in 10 weeks time


Company details


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  • Unit 5A, Aintree Shopping Park, Aintree Way, L9 5AN, Liverpool, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,773)

64,418 reviews in the last 12 months

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Rated 5 out of 5 stars

I am thoroughly impressed with the…

I am thoroughly impressed with the outstanding service provided. The delivery arrived exactly on schedule, and the delivery team demonstrated exceptional professionalism, empathy, and interpersonal skills. The leather suite is of pristine quality and meets every expectation perfectly. Exceptional, flawless quality

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Ordered and delivered in 10 days. No drama and they build the table and took away the rubbish.
After previous experience with DFS you couldn’t get a more opposite experience. Thank you Furniture Village. All my friends and family will know what a wonderful customer experience you provided.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly welcoming staff

Friendly and welcoming staff the minute I walked in the store I was greeted with a welcoming smile and the member of staff was very attentive within 15 minutes he had found me the perfect sofa set and even arranged for the delivery in 7 days wow what a guy thank you

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Julie and Carol…

We recently purchased a leather sofa and chair from Furniture Village and Julie and Carol were extremely helpful and incredibly knowledgeable throughout the process. We especially appreciated that they gave us space to make a decision and didn’t pressure us at all! We are delighted with our purchase and it fits perfectly in our living room. We would definitely buy from there again .
Thanks again Sue and Dominic

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very patient sales rep

I was really indecisive on what to buy, the sales rep was patient and extremely helpful. I was offered a drink and he helped me make a decision which, made the purchase easy. A quick transaction with details of the process throughout. Highly recommend

July 13, 2026
Rated 5 out of 5 stars

Great experience

Staff happy to leave us until we were ready but around to answer questions. Made us a coffee .
When we were ready to buy great service, explained everything and was quick to arrange all .

July 10, 2026
Rated 5 out of 5 stars

Jack looked after us an is a very…

Jack looked after us an is a very pleasant young man with a great sense of humour.

Not pushy not full of Sales Jargon just simply a pleasure to do business with.

If you go to Furniture Village Aintree defo ask for Jack you will feel truly looked after.

Well done Jack.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

My 2nd suite from furniture village, excellent quality.

I wasn’t harassed by any sales person, I was left to take my time and have a good look around, although I knew the salesman was there if needed.
I hate it when you walk into a shop and the sales person follows you around.
I have actually left a store because of this.
When I did choose what I liked the salesman was fantastic, giving knowledgeable advice, also guidance on the products I then purchased.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Excellent service from Julie and Steve at Furniture Village Aintree,happy with the 2 leather sofas we purchased.Would we buy again from Furniture Village is a definite yes.Shout out to the lads that delivered them on time and with care too.

March 28, 2026
Unprompted review

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