Mohammed was very helpful today and helped us decide what furniture would fit in our home. We were happy to proceed with a purchase today because of him. He wasn't pushy or demanding, gave us space t... See more
Location
Switch locationStanley Green Retail Park, SK8 6PT Cheadle, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went to Furnture village to look for a sofa/settee, Andy greeted us and asked could he help, and help he did, but not in a pushy or persuasive way. In fact he was very patient with us as we sat on... See more
Jason was fantastic and made the sofa buying experience great. He had a very friendly demeanour and a great sense of humour. He was also very knowledgeable and took extra time to explain all the small... See more
Overall very good although there was a discrepancy on your website re dimensions of Torino large table. This was informed to the sales person at site who did agree that there was an issue and he would... See more
Company details
Contact info
Stanley Green Retail Park, SK8 6PT, Cheadle, United Kingdom
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mohammed was fantastic is assisting and…
Mohammed was fantastic is assisting and entertaining customers. He provided us with options . He is a gem in his job
February 12, 2026
Unprompted review
Mohammed the sales person
Mohammed the sales person, went through all the details of the sofa, along with his proffesionalism and expertise made it easy to make the decision to purchase.
February 11, 2026
Great professional service
We had a good experience from the first greeting to the order finalisation. We were initially pointed in the right direction and left to browse. The very pleasant salesman was on hand to answer our queries and rearranged some chairs that we were interested in. We sealed the deal and arranged for delivery for a week that was convenient for us. Altogether a pleasant experience from a friendly professional organisation.
February 10, 2026
Unprompted review
Great welcome
Really patient salesperson no pressure but really helpful. Coffee was a nice touch.
February 10, 2026
Unprompted review
Lovely service and lots of great advice…
Lovely service and lots of great advice on all the beds on offer. Easy to make an informed decision and all things described well
February 6, 2026
Unprompted review
Mohammed was super helpful
Mohammed was super helpful, very knowledgeable and nothing was too
much trouble.
February 7, 2026
Rug purchase
Mo, your sales assistant instantly recognised me from a previous visit and made me feel so at ease with choosing what we needed for our home. His inspiration and insight is second to none just brilliant service and will always shop with you.
February 7, 2026
Excellent service from Gavin
Excellent service from Gavin, especially buying a bed from him nothing too much trouble
February 6, 2026
Great range of sofas and helpful staff
Great range of sofas to choose from and the staff were very knowledgeable and helpful without being pushy
January 25, 2026
Unprompted review
Very helpful fast and efficient service…
Very helpful fast and efficient service hassle free
January 31, 2026
Very helpful sales consultant Mohammed…
Very helpful sales consultant Mohammed , who made suggestions and wasn’t pushy.
February 1, 2026
Unprompted review
Lovely assistant
The second sales assistant Jason made our shopping experience and supported our decision to purchase by going to extra mile with demonstrating and researching alternatives for us.
January 31, 2026
Furniture Village - order placed
The staff we met were very friendly, well trained and professional, and the opposite of pushy which for us was the perfect combination. A nice, relaxed atmosphere within the store plus complimentary - and very decent - coffee.
January 27, 2026
Unprompted review
1st class service
1st class service, certainly knew what we required as we are both disabled.
January 23, 2026
Unprompted review
I made a flying visit to the store on…
I made a flying visit to the store on Monday evening where Fiona stepped in to guide me towards the type of furniture that I was interested in.
She was extremely helpful and as a consequence we went back this morning to purchase a new settee and chair.
Again, Fiona was very helpful without being overwhelming. She gave us time to choose fabric and nothing was too much trouble.
Thank you for your patience support and excellent service.
January 29, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.