Furniture Village - Cheadle Reviews 

1,254
TrustScore 5 out of 5

4.8

Stanley Green Retail Park, SK8 6PT Cheadle, GB


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Rated 5 out of 5 stars

Went to Furnture village to look for a sofa/settee, Andy greeted us and asked could he help, and help he did, but not in a pushy or persuasive way. In fact he was very patient with us as we sat on... See more

Rated 5 out of 5 stars

When we arrived we immediately received help from Tracey who was kind enough to answer any questions we had. She was knowledgeable and patient with us in making our decision on our dining set.

Rated 4 out of 5 stars

Overall very good although there was a discrepancy on your website re dimensions of Torino large table. This was informed to the sales person at site who did agree that there was an issue and he would... See more

Rated 5 out of 5 stars

Visited the store today and dealt with Jason who was absolutely fantastic. We purchased a sofa corner bed, mattress topper and rug. From the moment we entered the store till we left we had such a grea... See more


Company details


Contact info

  • Stanley Green Retail Park, SK8 6PT, Cheadle, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,254)

64,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Jason

Jason - very knowledgeable about the bed we needed and made the process of choosing a bed much easier!

July 21, 2026
Rated 5 out of 5 stars

Service with a smile. The service was excellent

The service was excellent. We were met by a very friendly member of staff, Fiona Selby, who apologised for not having the sofa in the showroom which we had seen on line, but showed us an alternative which suited our requirements even better. We bought 2 sofas, the paperwork was completed efficiently & we left very satisfied customers.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. I was served by a lovely man called Jason. I told him what i was looking for and he showed me what might be suitable. I couldn't have wished for a nicer guy he explained everything to me. I made a purchase and everything went well.

July 24, 2026
Rated 5 out of 5 stars

Went looking for a three piece suite.

Went looking for a three piece suite.
The sales guy was very helpful about the styles and materials that could be offered, he wasn't pushy but explained about the other products, sliders for example.
Went through the order with us to make sure there were no mistakes

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, no pressure, took time to show us everything we wanted to see. Even let us take the sample fabric book home to match colours in our home.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting for an update on our…

Still waiting for an update on our furniture, 1 week on and nothing. New sofa received with 4 out of 5 seats having damaged material… not great!! 🤨

July 4, 2026
Unprompted review
Furniture Village - Cheadle logo

Reply from Furniture Village - Cheadle

Good Afternoon, I am so sorry to hear about the issues you are experiencing with your order. I would like to investigate this further for you. To enable me to do so please can you send a copy or your review along with your 9-digit order number name and address to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Fiona was super nice and supportive!

Fiona was super nice and supportive!! I found a bed I liked and went for it, and I feel like Fiona made the process much more smoother, she is a great and friendly lady. Only problem was that I remembered after paying to ask for student discount however the discount couldn’t have been done after purchase :( but everything else was perfect!

July 6, 2026

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