Went to Furnture village to look for a sofa/settee, Andy greeted us and asked could he help, and help he did, but not in a pushy or persuasive way. In fact he was very patient with us as we sat on... See more
Location
Switch locationStanley Green Retail Park, SK8 6PT Cheadle, GB
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When we arrived we immediately received help from Tracey who was kind enough to answer any questions we had. She was knowledgeable and patient with us in making our decision on our dining set.
Overall very good although there was a discrepancy on your website re dimensions of Torino large table. This was informed to the sales person at site who did agree that there was an issue and he would... See more
Visited the store today and dealt with Jason who was absolutely fantastic. We purchased a sofa corner bed, mattress topper and rug. From the moment we entered the store till we left we had such a grea... See more
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Stanley Green Retail Park, SK8 6PT, Cheadle, United Kingdom
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Jason
Jason - very knowledgeable about the bed we needed and made the process of choosing a bed much easier!
Service with a smile. The service was excellent
The service was excellent. We were met by a very friendly member of staff, Fiona Selby, who apologised for not having the sofa in the showroom which we had seen on line, but showed us an alternative which suited our requirements even better. We bought 2 sofas, the paperwork was completed efficiently & we left very satisfied customers.
Knowledgeable sales lady (Tracy…
Knowledgeable sales lady (Tracy Maxwell)
She was very helpful about delivery date.
Very knowledgeable and helpful
Very knowledgeable and helpful. I was served by a lovely man called Jason. I told him what i was looking for and he showed me what might be suitable. I couldn't have wished for a nicer guy he explained everything to me. I made a purchase and everything went well.
What's important, just ask the questions
I had a lot of advice from your sales representative,really impressed by his knowledge
Andy was helpful and knowledgeable…
Andy was helpful and knowledgeable regarding the sofas we looked at. He didn’t make me feel under pressure and I didn’t feel rushed. It was a pleasant experience so thank you
We were left alone to browse and then…
We were left alone to browse and then Tracey, a helpful assistant, came along and took our order with no fuss or ado.
Excellent Experience Excellent customer service when buying…
Excellent customer service when buying our new mattress as I've already said last Tuesday. Today I was contacted with the proposed delivery date and told to expect a message the day before with a time slot. If all goes to plan, then my experience will warrant 5 stars.
Went looking for a three piece suite.
Went looking for a three piece suite.
The sales guy was very helpful about the styles and materials that could be offered, he wasn't pushy but explained about the other products, sliders for example.
Went through the order with us to make sure there were no mistakes
Staff very helpful
Staff very helpful, no pressure, took time to show us everything we wanted to see. Even let us take the sample fabric book home to match colours in our home.
Very helpful member of staff and very…
Very helpful member of staff and very knowledgeable
May use AI-assist with repliesRead more
Still waiting for an update on our…
Still waiting for an update on our furniture, 1 week on and nothing. New sofa received with 4 out of 5 seats having damaged material… not great!! 🤨

Reply from Furniture Village - Cheadle
Mohammed was brilliant
Mohammed was brilliant , answered all our concerns and gave guidance that was useful. The staff in the hadforth store in general are helpful.
Mahmud was really helpful and friendly…
Mahmud was really helpful and friendly and also accommodating. Great experience
Mahmud was knowledgeable
Mahmud was knowledgeable, helpful, charming and great at helping us purchase our new mattress.
Excellent service
Very helpful salesman. I wasn't sure what I wanted.but he was very knowledgeable and helped my chose the right mattress to suit me
Satisfying experience.
Sales person was very helpful and dealt with my order efficiently.
Fiona was super nice and supportive!
Fiona was super nice and supportive!! I found a bed I liked and went for it, and I feel like Fiona made the process much more smoother, she is a great and friendly lady. Only problem was that I remembered after paying to ask for student discount however the discount couldn’t have been done after purchase :( but everything else was perfect!
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