Furniture Village - Exeter Reviews 

Donna was great - fantastic customer service!

We were given lots of time to look around and try out different sofas. In the end we chose an incredible sofa, thanks to the sales assistant Donna for showing us all the technology involved with the sofa and how it all worked. We were blown away by her kindness, she even supplied us with tea and biscuits which was such a lovely touch. Thank you Donna.

Very professional salesman . Listened to my concerns, went the extra mile .

Lovely lady talked us through everything clearly and calmly. Very pleasant

Served by a pleasant and helpful sales guy called Ben at Exeter. Ben was very product knowledgeable.

Fantastic service, really good deals, made to feel very welcome, and not pressurised into buying anything.
Would definitely use again.
Cindy was so helpful and Informative.

I was greeted at the door ,explained i was looking to buy a bed. Shown up stairs.met by a very nice lady.she was most helpful. Explained the amount I wished to spend on a bed.and that is what she did sorry dident take her name down. Sorted the paper work.and I've got a bed coming

Quick service with excellent product knowledge.
Good 👍 advice and I was not rushed by Cindy the sales lady.
Nice quality products well presented.

Friendly professional service. Built a trust with me I have dogs she had cats! So engaging. I am retired but was Director level. Looking forward to chair etc arriving.

Lovely showroom, always very welcoming staff. Donna who we dealt with is so lovely. Would recommend. We’re bought lots of our furniture over the years from Furniture Village and always been good quality

A first class experience…
Excellent service and product knowledge was key from Kane Nelson

Excellent service in store at Sowton Exeter from Suzie on the 17th and excellent service today when I altered my order to a different colour, I’m sorry I didn’t catch the other ladies name

Suzie the sales assistant was great, not at all pushy, she gave the information we needed it left us to ponder. A relaxed shopping experience

From walking through the doors of your store in Exeter to having our bed delivered and put together has been a fantastic experience! Your staff are so helpful, very knowledgable and friendly, nothing is ever to much trouble. Cindy has been absolutely amazing, she was so helpful in trying to find the bed and mattress that I required, very patient as I couldn’t make up my mind and came back several times before I decided which one . I would 100 percent recommend Furniture Village.

A nice environment to browse for furniture. Staff available if needed and happy to explain options and show workings and configurations. We were very pleased to find suitable options with quick delivery.

Ben, the salesman, was patient, informative and very helpful. A charming person to deal with.

Marcello was a star! He let us browse without hovering and only gave us the information we actually wanted. Made everything super simple and easy to understand.
Can’t wait for our new bed to arrive!

I think it seems to be a thing these days that you get asked for a review when you’ve visited a store and placed an order. Giving a review at this stage bears no resemblance to when the goods arrive, whether they are in a good condition, whether they are installed carefully and whether there are any ongoing post delivery issues. YOU KNOW THIS. IT’S A PLOY TO GET GOOD REVIEWS WHEN YOU HAVENT EVEN DELIVERED A SERVICE. Hence 2 stars . Be honest and ask for reviews at the RIGHT TIME

Great customer service. All staff were friendly, the lady that served us was lovely and dealt with our order so quickly. We are looking forward to getting our sofa. We also bought a picture and we are returning to buy a rug and a lamp. Lovely clean shop.

Not a very good start but then ANKUSH came to the rescue and sorted out the problem