Furniture Village - FC Tunbridge Wells Reviews 

3,065
TrustScore 5 out of 5

4.9

Kingstanding Retail Park, Kingstanding Way, TN2 3UP Tunbridge Wells, Kent, GB


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Rated 5 out of 5 stars

Five Star Service today from Dany and Mark from Furniture Village. From the day I ordered my new Settee, Armchair and Footstall to the delivery date today, the communication has been first class... See more

Rated 5 out of 5 stars

A great service from the Furniture Village delivery team this morning. I was kept updated with the progress of my delivery & it arrived on time. The two man team of John & Karol did a fantasti... See more

Rated 5 out of 5 stars

My Sofa arrived yesterday, it arrived when it was supposed to. The guys that assembled it were very professional, they laid down sheets over the carpet and wore shoe covers to minimise any mess. I’m... See more

Rated 5 out of 5 stars

As always Mark and Colin from furniture village were brilliant. They were courteous, polite and professional. They arrived quickly reminded me of the instructions regarding my new furniture. The del... See more


Company details


Contact info

  • Kingstanding Retail Park, Kingstanding Way, TN2 3UP, Tunbridge Wells, Kent, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,065)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy Sideboard Procurement

Having seen a similar sideboard in the store I was reasonably happy to order online. Delivery was quick as it was already available in the warehouse. Communication throughout the process up to delivery was very good. Shaun and Matt cheerfully carried the sideboard to its final location.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

We were informed every step of the way…

We were informed every step of the way with regard to delivery timings.
John and Rich, our delivery guys, were friendly, respectful of our property and assembled our dining table and chairs quickly and left making sure we were happy and took all the packaging with them!
Love our new table and chairs with regard to quality and comfort.
Would definitely recommend Furniture Village

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

Brenya and Seth arrived promptly and were very friendly. They planned the delivery of the settees into the room. They moved the furniture quickly and with careful consideration. They cleared up at the end and showed us how to recline .
A quick and efficient delivery first thing in the morning.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Our delivery team were excellent

Our delivery team, Colin and Simon, were excellent. Strong, clean and careful, they quickly brought the furniture to its resting position, set it up for us and made sure that everything was cleared away and restored to its original place. I can’t praise them enough for their timely and skilful service.

August 22, 2026
Unprompted review
Rated 4 out of 5 stars

We were told we would be given a 3 hour…

We were told we would be given a 3 hour time slot. Text came through at 7am day of delivery stating 7am -10am (we weren’t told it could start at 7am)
Next text arrived a few mins later with 7.30am & 7.45am time slot.
Drivers arrived and then loudly said good morning in a residential road - lovely, thanks.
Other than that the guys were good and got on quietly assembling the sofas.
Anthony & Steve A just need to understand it’s NOT ok to be vocal before 8am on any street!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

The delivery men

The delivery men. Steve P and Ben A were great. Clean. Tidy and did a great job.
I would say however that getting the delivery slot so late in the day is not so great. It makes it rather difficult to organise your day.

August 14, 2026
Unprompted review

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