Furniture Village - Hull Reviews 

1,257
TrustScore 4.5 out of 5

4.7

St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB


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Rated 5 out of 5 stars

After going in multiple sofa shops we went into furniture village with multiple things we needed for our next sofa. Emma the sales associate was incredibly helpful. She understood exactly what was nee... See more

Rated 5 out of 5 stars

Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole proc... See more

Rated 5 out of 5 stars

After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea w... See more

Rated 5 out of 5 stars

Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around fo... See more


Company details


Contact info

  • St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,257)

65,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sofa

Knew which sofa i wanted but had to get a smaller design. Happy enough with my choice. Went through smoothly.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village have earned our loyalty

We have been loyal FV customers for years. It is the first company we go to, mainly because it is family owned. We have bought at Sheffield, Leeds and Hull. In all 3 locations, staff are knowledgeable, helpful, and friendly without being too pushy. Prices are fair. On every occasion we have been offered a drink. A small downside is the 11-13 week delivery window, but your purchase is worth the wait. Minor issues with purchases are dealt with swiftly. We would highly recommend FV. Thank you all.

February 7, 2026
Rated 5 out of 5 stars

Great customer experience in store

I thoroughly enjoyed the experience visiting the showroom, the respectful way the staff were with the browsing general public. Helpful, polite, knowledgeable, curious- in the way they checked suitably, use, lifestyle. I was looked after by Simon, after selecting a fabulous new sofa, my daughter and I popped out to double check the neighbouring showrooms to sanity check our choice. Returned, completed my purchase and relevant paperwork. Looking forward to delivery.

February 1, 2026
Rated 5 out of 5 stars

Good choice of furniture

Good choice of furniture, helpful but not over pushy sales team. Billy was informative and knowledgeable about the products, thorough with paperwork and checklists.

February 1, 2026
Rated 1 out of 5 stars

Paid for order then 4weeks later…

Paid for order then 4weeks later contacted me about delivery, told me they didn’t know what had happened, poor excuse and poor service

November 1, 2025
Furniture Village - Hull logo

Reply from Furniture Village - Hull

Good Afternoon,

We regret to hear about the trouble with your order and the delayed communication. We are looking into what occurred and appreciate your feedback. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Happy shopping

Enjoyed our shopping yesterday.Bill our sales guy couldn’t have been more helpful . The store looked good very well set out. Pleasure to shop thereq

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

What maid my experience special was the…

What maid my experience special was the staff that I was speaking to was 100% helpful and polite my wife for over 30 years was not left out of the conversation as Debra is profoundly Deaf the staff give me time and maid my wife well come

Thank you
J&D Taggart

January 20, 2026

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