Furniture Village - Hull Reviews 

The staff member was welcoming without being pushy. He actively listened to me making me feel welcome and built up a rapport. He was able to respond appropriately to questions and establish my needs. I was offered refreshments and able to browse and test at my leisure without pressure. The salesman was did not press for the sale but advised me to recheck my measurements so I could make a correct buying decision between ( a 3 seater and 2 seater) or a ( 3 seater and an armchair). It was nice to be welcomed back with my information and be able to make the right decision for me and I felt reassured when returning to the store and again not being rushed. I actually bought add ons including a puffee, another swivel chair and some insurance. I am very happy with the professional advice and customer service from Billy.

Great store and great member of the team. Greeted and left to browse no pushy tactics offered drinks kids were offered cookies. And when we decided after looking around the other four stores on the retail park we came back and bought the one we’d seen first. And the process was quick and easy apart from the colour we wanted had been discontinued but just choose another colour. And Simon the staff member couldn’t help enough. Great member of the team.

Love Gemma, she is the best, so helpful and kind

It was a great experience overall! Elizabeth was very kind and helpful and we worked out a great deal! The deliverers were also very kind and tried their best to get the furniture in the required rooms! They also took their shoes off without us asking so that was also a nice touch

Great service from Thomas he left us alone while we looked at what was available and then was great at helping us to order what we had chosen.

Visited the store at the weekend. Elizabeth is brilliant and seemed to know exactly what I was going for. The service wasn’t forced, and they have really good quality furniture in that store. Elizabeth is the reason I managed to get the sofa I was looking for. Highly recommend. :)

Would recommend. Excellent range of all furniture. Good quality without being overpriced. The salesman, Simon, was not pushy, allowed us to browse but was very informative about the items. When purchasing he was extremely polite, helpful and explained everything. He is an asset to the company.

Good quality furniture. A pleasant experience to look around the showroom.
A lovely lady called Elizabeth helped us. She was not pushy but was there when we needed her. Will definitely return in the future.

The best thing was the delivery , hats off to Lee and Jeff who were both friendly , polite and efficient . They constructed the items and then took away all the packaging . Great job 👍

Great customer service, nothing was too much for the sales guy in the shop. He brought a few occasional tables over to a chair I had chosen. Very helpful and helped me to make up my mind. I would definitely recommend using this company...

Brilliant service from an independent store. The sales assistant Elizabeth was brilliant, no pressure selling. She was very knowledgeable on the products in the store

Lady was very helpful and explained everything making sure I understood everything I was signing up to

They were very helpful and polite and professional

Emma was amazing went above and beyond to get a great deal and helped us choose the perfect sofa for us

Staff very helpful satisfied with our purchase no rush to purchase questions answered staff knowledgable .

Great Staff , very helpful with measurements, different choices, advice, Simon was a great help, very polite. Also other staff we encountered were great lovely store.

Excellent customer service, simon, the customer advisor was really helpful, very professional which made everything crystal clear for us to understand, I highly recommend this place and I will definitely go back for more house hold items.
Thank you Simon for ur professionalism.

Every one was very helpful and polite

Purchased a Germain dining table, chairs, sideboard, coffee table and lamp table from the Hull Store. Female sales assistant very knowledgeable and helpful, got a great deal

Short wait time. Fitters who installed were fantastic and a credit to Furniture Village.

Awful conditions with extreme heat. They got on with the job of lifting all the furniture into position and installed without any problems

Their professionalism and dedication is a great reflection of the company

Didn’t get their names and they didn’t pester us for a positive review

Just great lads who know their stuff

From purchase to installation a fantastic experience

I’ve always purchased high value furniture from Barker and Stonehouse, had a bad experience recently with a extended warranty

Will now purchase high value items from Furniture Village because of the sales but more importantly, the installation and customer service