Furniture Village - Ipswich Reviews 

1,415
TrustScore 5 out of 5

4.8

3 James Bennett Avenue, Ransomes Way, Futura Park, IP3 9SR Ipswich, GB


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Rated 5 out of 5 stars

Looking for our first furniture was made easy by the help of Sheik Hussain. He made the whole process very comfortable for us. He gave us all the information that we needed that is easy to understand.... See more

Rated 5 out of 5 stars

Great service by a great sales consultant Rachael in the Ipswich store. We wanted to order 2 power recliner chairs and had some idea, but Rachael enabled us to look at great alternative that was just... See more

Rated 5 out of 5 stars

Wow is all I can say. When we walked into Furniture Village we were approached by a very professional salesman called Chris. As we were going to be purchasing a number of items. For the bedroom, sit... See more

Rated 5 out of 5 stars

We were mattress shopping - a dreaded job! Always overwhelming. But not this time. Our Sales Consultant (Rachael Burrows) encouraged us to try all options to see what suited us, whilst enjoyin... See more


Company details


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  • 3 James Bennett Avenue, Ransomes Way, Futura Park, IP3 9SR, Ipswich, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,415)

65,009 reviews in the last 12 months

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Rated 4 out of 5 stars

Bought a mattress bed and wardrobe from…

Bought a mattress bed and wardrobe from the Ipswich store. Craig was great, patient and clear. There was an admin error with our payment term but the team were accommodating in sorting it out. Mistakes happen but can’t fault them.
Only down side is it’s a 13 week lead time for the wardrobe.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

New Bed

I visited the store in Ipswich as I urgently needed a new bed.
I was served by a lovely man named Chris who was great. Chris was really professional and kind, listening to my concerns etc. He guided me to my chosen bed - which I can't wait to sleep on!
Thank you very much for all your help Chris. I will definitely recommend Furniture Village in future to friends and family. 10/10 .
Kindest Regards
Debbie Featherstone

February 16, 2026
Rated 5 out of 5 stars

When deciding on the best sofa

When deciding on the best sofa; for the space that it needs to occupy, the quality and cost I found the process of procurement to be very transparent and straight forward. The salesperson was very informative regarding sofas which enabled us to make the best decision. Thank you.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

We ordered the perfect oak table

We were looking for an oak table, liked the looks of several in the store but couldn’t see exactly what we’d like. Sheikh came to our rescue by telling us we could mix and match oak finishes, table edges and leg styles. He helped us reorganise the store as he measured distances between legs and we experimented sitting at tables. He was unobtrusively very helpful, gave us a great price and assured us delivery would include assembly of what will be a heavy table. Deciding not to prevaricate we ordered a table which was straightforward. Sheikh was very helpful, friendly and professional and we’re looking forward to receiving the table in about five weeks. Thanks Sheikh and Furniture Village.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to purchase from!

Company excellent as always. Purchased bed from Ipswich Branch where we were served by Craig, who was knowledgeable and very helpful. Bed delivered on time as advised by phone call. Two delivery men were also excellent and took extreme care of our walls and furnishings ensuring everything protected.
Couldn’t fault the whole process.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start to finish.

Really liked the layout of the shop and was greeted by friendly staff. We needed to look at a settee and dining chairs and found a good range of both that suited our needs. Keith Shepherd helped us with the sizing and colours and was very patient whilst we were trying to decide what was going to be best. Keith moved different dining chairs next to each other so we could easily see the difference between them. We also needed a rug and Keith helped us with this too. I would definitely recommend this company and salesman.

January 31, 2026
Unprompted review

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