Great service by a great sales consultant Rachael in the Ipswich store. We wanted to order 2 power recliner chairs and had some idea, but Rachael enabled us to look at great alternative that was just... See more
Location
Switch location3 James Bennett Avenue, Ransomes Way, Futura Park, IP3 9SR Ipswich, GB
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Wow is all I can say. When we walked into Furniture Village we were approached by a very professional salesman called Chris. As we were going to be purchasing a number of items. For the bedroom, sit... See more
We were mattress shopping - a dreaded job! Always overwhelming. But not this time. Our Sales Consultant (Rachael Burrows) encouraged us to try all options to see what suited us, whilst enjoyin... See more
I contacted Furniture Village Sales and Aftercare team needing support for a seating issue on a sofa I had purchased back in 2022. To be honest I wasn't expecting a great deal but I was pleasantly su... See more
Company details
Contact info
3 James Bennett Avenue, Ransomes Way, Futura Park, IP3 9SR, Ipswich, United Kingdom
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Staff were exceptionally helpful.
Mo and Chris from ipswich branch…
Mo and Chris from ipswich branch absolutely fantastic from start to finish so many laughs along the way thanks for the offer of a hot chocolate. We look forward to receiving our new sofas matress clock and pillows.
Totally delighted with my new sofa
Totally delighted with my new sofa. Rachael in the Ipswich store went out of her way to help us make up our minds, but there was zero pressure.
She even managed to find one of the stones from my mother's engagement ring that had been lost as we were going around the store - totally over and above service!
The sofa was delivered early by 2 very helpful chaps and is exactly as lovely as I'd hoped it would be.
Thank you.
Keith was fantastic
Keith was fantastic, he was extremely helpful and was very patient. Couldn't have asked for anything more.
We walked and immediately was asked if…
We walked and immediately was asked if we needed help. The assistant sheikh was extremely helpful. Showed us all the rise and recliners in store . Then as a lastresort showed us one tha can cone as a rise and recliner. As I sat down I was immediately comfortable. So that was my choice. Sheikh showed us the different materials and my choice was made. We were offered refreshments whilst my husband did the paperwork. Will definitely recommend this ipswich store over all the others we looked in. Will be going back when we decide we need a rise and recline bed. We'll done sheikh 11/10. Thankyou.
New Sofas From Furniture Village
Brilliant sales assistance when looking for & choosing new sofas. Decent pricing & 0% finance made purchase affordable. Delivery team were top class - friendly, helpful & efficient
Alan was a welcoming assistant
Alan was a welcoming assistant. Understood my needs and made a sale!
Coffee and cookies a bonus!
Great service
Sheik gave us all the information we needed ina friendly fashion without being a pressure salesman which was appreciated. The offer of cookies and tea/coffee, although not taken, was surprising.
The suite selected was what we wanted with a 10-12 week delivery.
Great showroom with lots of choice
Great showroom with lots of choice. The staff were friendly and very helpful. Rachael was great, very knowledgeable and patient with us. Nothing was too much trouble.
Great choice of sofas and for us a much…
Great choice of sofas and for us a much better selection of smaller sofas which is what we wanted. Chris who looked after was absolutely lovely. Very knowledgable and extremely attentive but not in the extreme. He looked after us extremely well.
Very good experience
Sales person was excellent very friendly very helpful and no pushing whatsoever. We were only looking at first but he was so good we bought
Great service
Chris was very helpful and knowledgeable. He was attentive and funny and gave us time to alone to decide what we wanted. No pressure. Only went to look but ended up buying a beautiful dining set. Thank you so much.
Very helpful and knowledgeable staff
Recliner chairs
Keith Shepherd was the sales man who helped us choose reclining leather chairs ,very knowledgeable and told us what was best for our needs
I had a lady called Rachel she was very…
I had a lady called Rachel she was very polite and helpful Thank you
Keith at Furniture Village
Keith at Furniture Village - Ipswich was extremely knowledgeable, informative and helpful.
I had a problem with my mattress
I had a problem with my mattress
I discussed with Lola and we come too an agreement to replace my mattress
Very pleased with the aftercare
Thank you Mr Glenn Keeley
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