I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with l... See more
Location
Switch locationWest Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB
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Waseem at the Leeds store was really friendly and helpful, and clearly explained to us the options for delivery time scales and all of the ways we could care for our new sofas. We are really excited t... See more
We found the instore visit to be relaxed, informative and efficient. we were able to arrange delivery that fitted in with our personal availability. Delivery was on the day requested and done very ef... See more
It was lovely speaking with Mike at the store . He showed us around the store at available options for our needs . We didn't decide on the day but went back the next day and chose our dream sofa. Mi... See more
Company details
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West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, United Kingdom
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I found just what I needed- Great store
I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.
Richard was very polite
Richard was very polite , informative , and very helpful , all together excellent service
Friendly and helpful staff.
Sales consultant Richard Hurford was friendly and helpful. I am pleased with my purchase and would definitely recommend this store to others.
A young lady called Courtney
A young lady called Courtney, help me with the right size table and chairs very helpful customer service.
Great service
We found the instore visit to be relaxed, informative and efficient. we were able to arrange delivery that fitted in with our personal availability.
Delivery was on the day requested and done very efficiently. Full marks to the salesman and Shaun and Scott who delivered and assembled the suite.
Helpful staff- thorough in checking he…
Helpful staff- thorough in checking he had ordered correctly
On delivery damaged furniture and wrong…
On delivery damaged furniture and wrong furniture
Just got our new sofa delivered by tom…
Just got our new sofa delivered by tom and lee great delivery very proffesional and knowledgeable 5 stars
Great in store experience in Leeds
Waseem at the Leeds store was really friendly and helpful, and clearly explained to us the options for delivery time scales and all of the ways we could care for our new sofas. We are really excited to receive our new sofas and the in store experience was great! When I then had a question after getting home, I received a response via phone very quickly.
Good furniture
Nice furniture which will hopefully last a long time . Delivery team very good
Aamir was great
Aamir was great. He helped us with our decision and very knowledgable and in now way did we feel pushed to buy. Aamir's help and advice helped us to choose a lovely dinning room table and chairs.
Nice sales staff
Nice sales staff, not pushy, left us to look about at our own leisure then were there to sort everything out when we needed help
Lovely exprience
It was lovely speaking with Mike at the store . He showed us around the store at available options for our needs . We didn't decide on the day but went back the next day and chose our dream sofa. Mike was very helpful and helped answer our questions and was professional all through .Lovely experience .
The member of staff who assisted us was…
The member of staff who assisted us was helpful, knowledgeable and kept the right distance to allow us to make an informed choice.
The man who served us (I think he as…
The man who served us (I think he as called Richard )
Was very helpful and pleasant
Richard was brilliant
Richard was brilliant, very knowledgable and approachable
May use AI-assist with repliesRead more
Rather disappointing experience.
Rather disappointing experience.
First of all, it took 16 weeks to have a wardrobe delivered and installed. Contract said 11-13 weeks.
Secondly, it is not the colour we have been showed in the shop. It came as gray. It should have been beige/champagne coloured (Sahara).
Thirdly- quality is not as presented, very loose back that's moving with light touch so my husband had to do some extra fixing.
Overall, for the price we paid (1500 pounds), it is not worth the money.

Reply from Furniture Village - Leeds
Excellent customer service from zak
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