Furniture Village - Manchester Reviews 

Wasim was so helpful in guiding us through our purchase. He advised us on what would look good and made us feel comfortable. Thank you.

Bought the most expensive 2 seater and 3seater leather power recliner sofas. The ones shown in store looked very good with firm padding in arms, seats and backs. However, the ones delivered show uneven and lack of padding in several places. Asked for a refund and return of goods within 30 days of purchase exercising my section 20 consumer rights act 2015. No resolution so far.

'Was' the sales executive was amazing, polite, understanding, extremely helpful.
He was willing to listen, he was informative, he made time for me to make a decision,
Very happy customer
Thank you Was

Very good and very very helpful so nice 👍

Affy , very good costumer service 100 made best hot chocolate, help us in every way , we are very happy

Kam was absolutely amazing today - spent so much time helping me pick different options and would definitely go back again for more advice from here.

We went into the White City store and were just browsing. Casually David Faulkner came over not crowding us or overselling. He was very friendly, informative and helpful. He enabled us to decide what we felt was the best option for us.
We didn't purchase on the first day dueto time, but, went back the next day, sought out David and secured the purchase of a dining table and chairs with him.
We can only say that David made it a very easy and pleasant experience for us without using any hard sell tactics.
We would definitely use the store again and David's exemplary salesperson skills.
Thank You

A perfect experience with assistance from Cathy who provided a superb service throughout our purchase. Would highly recommend.

We were looking for a couch as we are buying our first home together and we were deciding between a couch at this store because it had storage, and another store because of the wider chaise design. Wasim came over and had a discussion with us about what we wanted out of the couch and pointed to another couch that wasn’t even on our Radar at first. He said it is a modular design so we could make it how we wanted. It ended up being the perfect couch, he handled the sale and let us design it all ourselves. He was friendly and professional through out and we would recommend furniture village in the future.

Awesome service from Dave and Sal
Thanks very much

Cathy was a good salesperson. Didn’t bother us too much

Cathy was super helpful instore not pushy just helpful, order processing was painless thanks

Shan of White City branch of Manchester has been being great in his customer service. He just called his day and left when I arrived but his colleague called him and he came back to deal with my order. And he asked the store manager for extra discounts for my whole order on top of the bank holiday discount, it saved me over£700.

From the moment we entered your store your sales lady couldn't do enough for us even moving furniture around so my wife's mobility scooter could manoeuvre more easily.
There was no pressure in trying to sell us something, in actual fact we spent twice as much as we intended which made my wife happy because she got better than she intended ten out of ten to her

Everything organised for us. Receptive and helpful.

Happy kind and very polite gentleman

David's customer service was great and got a great buy

Kam was friendly, knowledgeable and helpful. She explained the features and benefits of the product and explained how to look after the new mattress.

David was quite warm, friendly and professional in his approach. Explaining every detail and patient with me in trying to make decisions with the children over the phone.

Great products. Friendly and very helpful staff. Would highly recommend.