Furniture Village - Manchester Reviews 

A perfect experience with assistance from Cathy who provided a superb service throughout our purchase. Would highly recommend.

We were looking for a couch as we are buying our first home together and we were deciding between a couch at this store because it had storage, and another store because of the wider chaise design. Wasim came over and had a discussion with us about what we wanted out of the couch and pointed to another couch that wasn’t even on our Radar at first. He said it is a modular design so we could make it how we wanted. It ended up being the perfect couch, he handled the sale and let us design it all ourselves. He was friendly and professional through out and we would recommend furniture village in the future.

Awesome service from Dave and Sal
Thanks very much

Cathy was a good salesperson. Didn’t bother us too much

Cathy was super helpful instore not pushy just helpful, order processing was painless thanks

Shan of White City branch of Manchester has been being great in his customer service. He just called his day and left when I arrived but his colleague called him and he came back to deal with my order. And he asked the store manager for extra discounts for my whole order on top of the bank holiday discount, it saved me over£700.

From the moment we entered your store your sales lady couldn't do enough for us even moving furniture around so my wife's mobility scooter could manoeuvre more easily.
There was no pressure in trying to sell us something, in actual fact we spent twice as much as we intended which made my wife happy because she got better than she intended ten out of ten to her

Everything organised for us. Receptive and helpful.

Happy kind and very polite gentleman

David's customer service was great and got a great buy

Kam was friendly, knowledgeable and helpful. She explained the features and benefits of the product and explained how to look after the new mattress.

David was quite warm, friendly and professional in his approach. Explaining every detail and patient with me in trying to make decisions with the children over the phone.

Great products. Friendly and very helpful staff. Would highly recommend.

Excellent service

I recieved an aurora settee which was lovely and comfortable in store but the one delivered to me on 15th Aug after 5 days cushions I sat on went flat and sliding off it
Went back to shop sat on same in store for 20 mins waiting for manager and was fine all I want is it refunded under section 2015 and then to collect not even had it two weeks at this point

Kam was sweet and helpful, she explained everything in detail and helped me when I was confused about some details.

All the staff were friendly and sweet.

Thanks for David for his fantastic service and patiently explaining everything for us.

We went into furniture Village in White City Retail Park on Saturday 29 th August,we were approached by a lady called Cathy Shaikh , even though we told her we wear just looking for ideas she couldn't have been anymore helpful,she was very knowledgeable about products and made a few suggestions we hadn't thought about, she was so good and helpful so much so we went back to see her today (Sunday) and bought a sofa and two chairs,it was a pleasure dealing with such a pleasant person,I would recommend Cathy to anyone .

Cathy Shaikh gave excellent customer service, talked us through the new trends, what material is fashionable and gave great insight as to how to set the lounge advising on colour schemes regarding what flooring would match the sofa and soft furnishings. Thank you Cathy for making it a smooth and efficient service. Saima and Kokab

I went into furniture village at White City today and was instantly greeted by David who was very helpful , nothing was too much trouble for him , he explained everything thoroughly fantastic customer service , I ended up purchasing the sofa once I got home and measured up , David was contactable straight away and within 15 minutes my sofa was ordered .

Now the countdown to my sofa 12 weeks to go thanks Furniture Village .