Furniture Village - Plymouth Reviews 

1,932
TrustScore 5 out of 5

4.9

Marsh Mills Retail Park, PL6 8LX Plymouth, GB


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Rated 5 out of 5 stars

Gary was fabulous...what a credit to the team! Let us wander the store uninterrupted,but let us know he was there if we needed any assistance, offered coffee on our way in and the whole experience was... See more

Rated 5 out of 5 stars

The staff at Furniture Village, Marsh Mills, Plymouth were friendly and welcoming but not intrusive. We were offered coffee whilst walking around the store which we thought was a nice touch. Jayne Sum... See more

Rated 5 out of 5 stars

First of all, the member of staff who was helping us was fantastic! Donna was helpful, understanding of our difficult hallway/corridor problem and made sure the suite we chose was the right one for u... See more

Rated 5 out of 5 stars

My wife and I visted the Furniture Village Shop at Plymouth to explore ideas for a new sofa. We were greeted by Donna who listened carefully to our ideas and directed us towards suitable possibiliti... See more


Company details


Contact info

  • Marsh Mills Retail Park, PL6 8LX, Plymouth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,932)

64,276 reviews in the last 12 months

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Rated 5 out of 5 stars

Enjoyable shopping.

We have bought Beds and Three piece suites, Dining table and chairs and have always had very pleasant and enjoyable service.
Shaun was very helpful and polite as always
a real credit to his profession.

September 8, 2026
Rated 5 out of 5 stars

Excellent Customer Service at Furniture Village

The staff at Furniture Village, Marsh Mills, Plymouth were friendly and welcoming but not intrusive. We were offered coffee whilst walking around the store which we thought was a nice touch. Jayne Summers approached us whilst we were looking at some lights to inform us there was additional money off the ticket price due to a sale. This piqued our interest and after further discussion with Jayne we bought 2 sets of lights. Jayne made us coffee and the whole process was easy and straightforward. The whole sales team and in particular Jayne are an asset to your company. We will definitely be visiting again as we saw other items we liked and I would highly recommend Furniture Village and products.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Gary was fabulous..…

Gary was fabulous...what a credit to the team! Let us wander the store uninterrupted,but let us know he was there if we needed any assistance, offered coffee on our way in and the whole experience was excellent. He knew the product we were looking at so well and answered all our questions efficiently. Cookies were an added bonus to out experience. We would highly recommend Gary to friends and family.

September 5, 2026
Rated 5 out of 5 stars

Brilliant customer service

First of all, the member of staff who was helping us was fantastic! Donna was helpful, understanding of our difficult hallway/corridor problem and made sure the suite we chose was the right one for us. She did not pressurise or hurry us to make this large purchase. We came away happy, excited and not at all stressed. Can't wait for our furniture to be delivered!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Into the Sofa Unknown!

My wife and I visted the Furniture Village Shop at Plymouth to explore ideas for a new sofa. We were greeted by Donna who listened carefully to our ideas and directed us towards suitable possibilities. Having introduced us to a new idea (for us) of recliners she explained all the buttons and allayed our fears of any sitting room size restrictions. She was very, very helpful, professional and there were no sale pressures whatsoever. We subsequently ordered with confidence. Thank you Donna.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Staff

Donna was extremely helpful and certainly knew her job. Efficient service, knowledge, and timings for delivery

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great place,no pressure, very friendly

Made a visit to furniture village just to browse for corner suites, very friendly greeting and no pressure, found what we liked and the salesman Wayne absolutely fantastic very helpful knowledgeable and great company to be with, went above and beyond highly recommended

August 28, 2026
Unprompted review

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