Gary was fabulous...what a credit to the team! Let us wander the store uninterrupted,but let us know he was there if we needed any assistance, offered coffee on our way in and the whole experience was... See more
Location
Switch locationMarsh Mills Retail Park, PL6 8LX Plymouth, GB
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The staff at Furniture Village, Marsh Mills, Plymouth were friendly and welcoming but not intrusive. We were offered coffee whilst walking around the store which we thought was a nice touch. Jayne Sum... See more
First of all, the member of staff who was helping us was fantastic! Donna was helpful, understanding of our difficult hallway/corridor problem and made sure the suite we chose was the right one for u... See more
My wife and I visted the Furniture Village Shop at Plymouth to explore ideas for a new sofa. We were greeted by Donna who listened carefully to our ideas and directed us towards suitable possibiliti... See more
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Marsh Mills Retail Park, PL6 8LX, Plymouth, United Kingdom
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Enjoyable shopping.
We have bought Beds and Three piece suites, Dining table and chairs and have always had very pleasant and enjoyable service.
Shaun was very helpful and polite as always
a real credit to his profession.
Staff helpful and friendly
Staff helpful and friendly, not in any way pushy
Excellent Customer Service at Furniture Village
The staff at Furniture Village, Marsh Mills, Plymouth were friendly and welcoming but not intrusive. We were offered coffee whilst walking around the store which we thought was a nice touch. Jayne Summers approached us whilst we were looking at some lights to inform us there was additional money off the ticket price due to a sale. This piqued our interest and after further discussion with Jayne we bought 2 sets of lights. Jayne made us coffee and the whole process was easy and straightforward. The whole sales team and in particular Jayne are an asset to your company. We will definitely be visiting again as we saw other items we liked and I would highly recommend Furniture Village and products.
Wayne made it very pleasant sale ,no…
Wayne made it very pleasant sale ,no pressure just listened to what we wanted and answered all questions
No sales man pressure, excellent service
Highly recommended
Gary was fabulous..…
Gary was fabulous...what a credit to the team! Let us wander the store uninterrupted,but let us know he was there if we needed any assistance, offered coffee on our way in and the whole experience was excellent. He knew the product we were looking at so well and answered all our questions efficiently. Cookies were an added bonus to out experience. We would highly recommend Gary to friends and family.
Great customer service in store
Great customer service in store. Delivery within one week.
Gary Frankland was very polite and…
Gary Frankland was very polite and professional and helped us with questions.
Highly recommend would definitely use him again
Really good service a products
Brilliant customer service
First of all, the member of staff who was helping us was fantastic! Donna was helpful, understanding of our difficult hallway/corridor problem and made sure the suite we chose was the right one for us. She did not pressurise or hurry us to make this large purchase. We came away happy, excited and not at all stressed. Can't wait for our furniture to be delivered!
Mark and Jamie were very knowledgeable…
Mark and Jamie were very knowledgeable and helpful delivering the sofa and chair, nothing was too much trouble. Sales were also brilliant, couldn't fault him in any way.
Into the Sofa Unknown!
My wife and I visted the Furniture Village Shop at Plymouth to explore ideas for a new sofa. We were greeted by Donna who listened carefully to our ideas and directed us towards suitable possibilities. Having introduced us to a new idea (for us) of recliners she explained all the buttons and allayed our fears of any sitting room size restrictions. She was very, very helpful, professional and there were no sale pressures whatsoever. We subsequently ordered with confidence. Thank you Donna.
Great stock and sale prices
Staff
Donna was extremely helpful and certainly knew her job. Efficient service, knowledge, and timings for delivery
attentive service from Donna
attentive service from Donna ,and coffee with cookies .We were sitting around while she dealt with other customers .
Great place,no pressure, very friendly
Made a visit to furniture village just to browse for corner suites, very friendly greeting and no pressure, found what we liked and the salesman Wayne absolutely fantastic very helpful knowledgeable and great company to be with, went above and beyond highly recommended
Shaun was excellent
Shaun was excellent, very patient and talked us through everything we asked about, without a hint of salesman pressure.
The sales lady Donna Roach was very…
The sales lady Donna Roach was very busy but when we approached her she was so helpful, friendly and knowledgeable. What a lovely sales representative you have.
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